NHTSA ID Number: 10166513
Manufacturer Communication Number: B19-025
TSB/Document Date: 2019-10-26
Summary
Service Bulletin - There is a whooshing or whistling from the driver's and/or passenger window area.
Defect
Code
Symptom
Code
Failed Part Number
07480
05604
73350-T6N-A00
Skill Level: Repair Technician
Page 4 of 26
INSPECTION PROCEDURE
Test-drive the vehicle with the client 1 mile out and 1 mile back. Listen and determine if the noise is coming from the
following areas:
•
Outer Door Seal and Power Mirror
•
Inner Door Seal
NOTES
•
Heavy cross winds may affect the noise.
•
If the wind noise is coming from a different area than the ones shown below, continue with normal system
troubleshooting.
1. Check to see if there is any noticeable deformation / pinching in the door outer seal. If there is, go to REPAIR
PROCEDURE A (OUTER DOOR SEAL AND POWER MIRROR). If not, go to the next step.
2. Check to see if the guide clip on the inner door seal is pinched or if there is a gap between the inner door seal and
quarter glass. If either of these conditions are found, and/or additional damage is found, go to REPAIR
PROCEDURE B (INNER DOOR SEAL). If not, go to the next step.
Page 5 of 26
3. Tape the outer door seal / run channel to the door glass, and cover the trailing edge of the mirror base. Then, testdrive the vehicle to verify that the wind noise decreases. If it does, go to REPAIR PROCEDURE A (OUTER DOOR
SEAL AND POWER MIRROR). If not, go to the next step.
4. Apply tape around the top and back edge of the front window glass, and test-drive the vehicle to verify that the wind
noise decreases. If it does, go to REPAIR PROCEDURE B (INNER DOOR SEAL).
Page 6 of 26
REPAIR PROCEDURE A (OUTER DOOR SEAL AND POWER MIRROR)
Before replacing any parts, make sure to follow every step, check all door glass position measurements, and make
adjustments so the door glass is within the tolerance range. Every measurement must be checked before continuing. In
addition to the information below, you can refer to the service information for door glass position / tilt adjustment,
measurement, and tolerance range.
NOTE
In some cases, based on the results of your inspections, you may be directed to do REPAIR PROCEDURE A and B on
the same side of the vehicle, however, in these cases, the window adjustment only needs to be done one time.
1. With the window fully closed, use a dry erase marker to mark the window as shown. Be sure to mark the glass
where the edge of the seal ends.
Page 7 of 26
Open the door, and let the window index down. Measure the distance from the mark to the very top edge of the
window glass. Check that this measurement is within 8.5 +1 / -1 mm.
2. With the door closed, measure the distance between the front window glass and the rear quarter glass. Check that
this measurement is within 7 +0.5 / -0.5 mm.
Page 8 of 26
3. Measure from the surface of the glass to the edge of the roofline. Check that these measurement are within ranges
shown below.
Measuring Point
Acceptable Limit
Near the A-Pillar
10.5 - 12 mm
Center
11.3 - 12.8 mm
Near the B-Pillar
18.4 - 19.9 mm
4. Remove the door mirror trim.
Page 9 of 26
5. Remove the door mirror trim base.
6. Remove the grip cover, apply masking tape around the inner door handle to protect it from scratches.
Page 10 of 26
7. Remove the door panel.
NOTE
Door panel clips must be replaced after removal.
.
•
If adjustment is needed continue to step 8.
•
If no adjustment is needed continue to step 9.
8. Loosen the window regulator bolts, and adjust the window glass to be within the tolerance range indicated. In
addition to the information shown here, you can also refer to the service information for door glass position / tilt
adjustment, measurement, and tolerance range.
NOTE
After adjusting the glass, torque the window regulator bolts as shown.
Page 11 of 26
9. Remove the power mirror.
Page 12 of 26
10. Remove and replace the door outer seal. Refer to the service information.
When installing the door outer seal, press the seal against the edge of flange B. Make sure the lip of the door outer
seal rests on the top edge of flange A. Do not stretch the opening of the outer door seal greater than 10 mm. This
will cause permanent damage to the seal and result in a wind noise.
NOTE
After installing the door outer seal, take a straight edge and make sure the upper edge of the seal is flat. The top
corner will have a small gap; this is normal.
Page 13 of 26
11. After installing a new door outer seal, be sure to apply Shin-Etsu silicone grease to the window seal. Clean off any
excess grease.
12. Verify the new mirror assembly has the EPDM seal installed on the mirror base as shown. If the seal is missing, do
not install this mirror. Return the mirror assembly to American Honda
and order a new one.
Page 14 of 26
13. Transfer the painted panels from the original mirror assembly to the new one. Carefully push on the bottom edge of
the mirror holder. Then, press on the right edge to create an opening on the upper-left-hand corner between the
mirror holder and the mirror housing. Using the plastic trim tool, disengage the locking tabs. Separate the mirror
holder, and disconnect the mirror heater terminals.
NOTE
Rest the mirror on a soft material to prevent scratching the mirror's painted surfaces.
14. Remove the three screws. Then, use a plastic trim tool to disengage the two tabs shown below, and remove the
mirror visor.
NOTE
Take care not to damage or break the tabs.
Page 15 of 26
15. Remove the mirror housing upper cover from the original power mirror, and install it on the new power mirror. Make
sure all of the tabs are properly engaged with the mirror assembly and the housing upper cover does not pinch the
rubber slit seal. Do not overtighten the screws.
NOTE
Take care not to damage or break the tabs or scratch the painted surface.
16. Remove the screw, then pull the base cover straight out in the direction of the arrow shown below. This will
disengage the spring clips so the base cover can be removed. Then, install it on the new power mirror, making sure
not to overtighten the screw.
NOTE
Take care not to damage or break the clips or scratch the painted surface.
17. Install the visor to the new power mirror.
18. Install the mirror holder to the power mirror.
Page 16 of 26
19. Install the new power mirror, and torque the bolts to 10 N•m (7.3 lb-ft). Make sure there are no gaps in the base of
the power mirror seal and the power mirror seal is not pinched behind the door.
20. Install the door panel in the reverse order of removal.
NOTE
Before installing the door grip cover, make sure the wool felt on the back of the cover is attached evenly and has not
been damaged during removal. The felt should be positioned 1 mm as shown. If it is not applied evenly, or it is
damaged or missing, noise could result. Remove any uneven, damaged, or missing felt, and apply new felt as
needed.
21. Test-drive vehicle, and make sure the wind noise is gone. If you still hear wind noise, go back to INSPECTION
PROCEDURE and determine where the noise is coming from.
Page 17 of 26
REPAIR PROCEDURE B (INNER DOOR SEAL)
Before replacing any parts, make sure to follow every step, check all door glass position measurements, and make
adjustments so the door glass is within the tolerance range. Every measurement must be checked before continuing. In
addition to the information below, you can refer to the service information for door glass position / tilt adjustment,
measurement, and tolerance range.
NOTE
In some cases, based on the results of your inspections, you may be directed to do REPAIR PROCEDURE A and B on
the same side of the vehicle, however, in these cases, the window adjustment only needs to be done one time.
1. With the window fully closed, use a dry erase marker to mark the window as shown. Be sure to mark the glass
where the edge of the seal ends.
Open the door, and let the window index down. Measure the distance from the mark to the very top edge of the
window glass. Check that this measurement is within 8.5 +1 / -1 mm.
Page 18 of 26
2. With the door closed, measure the distance between the front window glass and the rear quarter glass. Check that
this measurement is within 7 +0.5 / -0.5 mm.
3. Measure from the surface of the glass to the edge of the roofline. Check that these measurement are within ranges
shown below.
Measuring Point
Acceptable Limit
Near the A-Pillar
10.5 - 12 mm
Center
11.3 - 12.8 mm
Near the B-Pillar
18.4 - 19.9 mm
•
If adjustment is needed continue to step 4.
•
If no adjustment is needed continue to step 11.
Page 19 of 26
4. Remove the door mirror trim.
5. Remove the door mirror trim base.
6. Remove the grip cover, apply masking tape around the inner door handle to protect it from scratches.
Page 20 of 26
7. Remove the door panel.
NOTE
Door panel clips must be replaced after removal.
.
8. Loosen the window regulator bolts, and adjust the window glass to be within the tolerance range indicated. In
addition to the information shown here, you can also refer to the service information for door glass position / tilt
adjustment, measurement, and tolerance range.
NOTE
After adjusting the glass, torque the window regulator bolts as shown.
Page 21 of 26
9. Install the door panel in the reverse order of removal.
NOTE
Before installing the door grip cover, make sure the wool felt on the back of the cover is attached evenly and has not
been damaged during removal. The felt should be positioned 1 mm as shown. If it is not applied evenly, or it is
damaged or missing, noise could result. Remove any uneven, damaged, or missing felt, and apply new felt as
needed.
10. Test-drive the vehicle again, and verify. Vehicles where the noise was decreased from taping the top and back edge
of the door glass can be repaired with just the door glass adjustment.
•
If the wind noise is gone, no parts need to be replaced.
•
If the wind noise is still heard, continue to step 11.
Page 22 of 26
11. Remove the inner door seal, and remove any remaining adhesive tape or residue from the body. Apply an adhesive
promoter (commercially available) to the body where inner seal will mate.
12. Start at the B-pillar upper corner area of the door opening.
NOTE
Make sure you properly seat this corner of the seal; otherwise, a gap will form between the seal and the rear quarter
glass and possibly cause wind noise.
Page 23 of 26
13. Temporarily set the upper section of the inner door seal to the roof retainer.
Position the inner door seal so it evenly fits into the A-Pillar curved area. Then, fully set the inner door seal to the
roof retainer. When it is properly set, you will feel the seal lock into place.
NOTE
Make sure the inner door seal rests up against the fender seal. A poor seal in this location may result in a water
leak.
Page 24 of 26
14. Position the inner door seal to the front lower corner area of the quarter glass. Make sure the inner door seal tightly
wraps around the lower corner of the quarter glass. Pull the adhesive backing on the inner door seal, and attach the
adhesive tape to the body.
NOTE
Make sure the inner lip of the seal is properly installed in the gap between the quarter glass and the B-Pillar retainer.
A plastic stick may help set this seal lip.
Page 25 of 26
15. Temporarily set this lower section of the inner door seal to the flange near the adhesive tape. While holding the inner
door seal in place to the flange, pull the adhesive backing on the inner door seal and attach the adhesive tape to the
body.
16. Set the lower area of the door opening seal to the flange, focusing on getting the inner door seal to the corners. Pull
the adhesive backing, and firmly press the adhesive tape to the body with a roller (MHLE54D or equivalent).
17. Test-drive vehicle and make sure the wind noise is gone. If you still hear wind noise, go back to INSPECTION
PROCEDURE and determine where the noise is coming from.
END
Page 26 of 26
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TSB/Document ID: B19-025
Replacement Service Bulletin Number:
MFR Communication Date: 2019-10-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
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