Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

Transaction No:

2026771/6

Release date:

9/30/2019

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Jetta, Jetta
Wagon

2009

Jetta Sedan,
Golf, Golf
Wagon, Jetta
SportWagen

2010

Jetta Sedan,
Golf, Golf
Wagon, Jetta
SportWagen

2011-2014

Trans. Code

VIN Range
From

VIN Range To

All

All

All

All

All

All

All

All

All

2.0L TDI
(CBEA)
2.0L TDI
(CJAA)

2.0L TDI
(CJAA)

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2026771/6

9/30/2019

21-15-06

To change labor
operation number
21010135 to 21010199
per SAGA updates.

2026771/5

8/14/2015

V211506

To remove engine cover
labor operation
contained in labor
operation 21295533.

2026771/1

11/16/2011

V211108

Original publication.

Engine does not have any power and the engine warning light may be ON. One of the following DTC
entries is stored in the engine control module.

Page 1 of 16
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

DTC

Transaction No:

2026771/6

Release date:

9/30/2019

Description

09570, P2562

Turbocharger Boost Control Position Sensor "A"
Circuit

09571, P2563

Position Sensor for Boost Pressure Controller has
an Implausible Signal

09572, P2564

Signal is too Low of the Position Sensor for Boost
Pressure Controller

09573, P2565

Turbocharger Boost Control Position Sensor "A"
Circuit High

09574, P2566

Turbocharger Boost Control Position Sensor Circuit
Intermittent

00665, P0299

Boost Pressure Control, Values are Below Control
Limit

08408, P20D8

Exhaust Monitoring, Following Injection Regulation
Limit Exceeded

00175, P00AF

Turbocharger/Supercharger Boost Control "A"
Module Performance

Technical Background
1. Vacuum Hose kinked, twisted or leaks.
2. Stud with clamp nut on Turbocharger broken/missing, or rotated Turbocharger housing. As a result the
Turbine Adjustment Travel is outside the tolerance.
3. Vacuum Diaphragm on Turbocharger leaks.
4. Plastic Boost Pipe from Intake side of Turbo to Intercooler cracked/leaking.
5. Boost Hose connection to Intercooler leaking.
6. Check ECM Software level.

Production Solution
Optimized assembly process to avoid twisted vacuum line.
Increase Compressor Housing washer thickness.
Change of material for Min. Flow Adjustment Screw.
Improved Vacuum Diaphragm with Charge Pressure Actuator Position Sensor -G581-.

Page 2 of 16
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

Transaction No:

2026771/6

Release date:

9/30/2019

Service
Step 1
 Check the Vacuum System for any leaks according to the workshop manual, repair group 21.
Tip:
When checking, observe the following points in particular (Figures 1, 2, and 3):
Hose not inserted into the Vacuum Container.

Figure 1

Vacuum Hose at the Solenoid Valve, or in the pipe
system, is kinked.
 Re-position Hoses to avoid pinching. It is not
necessary to replace the Hoses.

Figure 2

Page 3 of 16
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

Transaction No:

2026771/6

Release date:

9/30/2019

Vacuum Hose at the Solenoid Valve, or in the pipe
system, is twisted.
 Re-position Hoses to avoid pinching. It is not
necessary to replace the Hoses.

Figure 3

Step 2
Turbocharger inspection may require the use of an inspection mirror

 Inspect the Turbocharger stud with clamp nut (min.
flow adjustment screw) (Figure 4).

Figure 4

Page 4 of 16
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

Transaction No:

2026771/6

Release date:

9/30/2019

 Inspect the Turbocharger to see whether the stud
with clamp nut is broken (Figure 5).

Figure 5

 Inspect the Turbocharger to see whether the stud
with clamp nut is missing (Figure 6).
 If the stud or clamp nut are missing, replace
Turbocharger.

Figure 6

Page 5 of 16
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

Transaction No:

2026771/6

Release date:

9/30/2019

 Carefully inspect the Turbocharger Housing around
the entire housing assembly for an alignment mark
(Figure 7). If the alignment mark is misaligned, this
indicates that the housing has rotated.
 If misaligned, replace Turbocharger.
Tip:
Not all Turbocharger Housings have alignment marks
present.

Figure 7

 Carefully inspect the Turbocharger Housing around
the retaining bolts for witness marks (Figure 8),
indicating that the housing has rotated.
 If witness marks are present from washers, replace
Turbocharger.

Figure 8
Step 3
 Disconnect the Vacuum Hose on the Turbo Charger Vacuum Diaphragm.
 Connect a Hand Vacuum Pump to the Vacuum Diaphragm and create a vacuum of about 600 MilliBar.
 Observe whether the adjusted vacuum is retained.
Page 6 of 16
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

Transaction No:

2026771/6

Release date:

9/30/2019

If the vacuum drops or cannot be achieved:
 Install Vacuum Diaphragm with Charge Pressure Actuator Position Sensor -G581- part number
03L198716A according to Repair Manual Group 21.
If vacuum holds:
 And all other vacuum system diagnosis is OK, but fault codes P2563, and/or P2564 are stored in ECM
fault memory, replace the Vacuum Diaphragm with Charge Pressure Actuator Position Sensor -G581part number 03L198716A according to Repair Manual Group 21.
If vacuum holds:
And all other vacuum system diagnosis is OK, but fault codes P0299, is stored in ECM fault memory,
continue with diagnosis.
Tip:
For the installation of the Vacuum Diaphragm with Charge Pressure Actuator Position Sensor -G581- use
the special tools T10422A socket and T10461 spanner.
Note:
DO NOT replace the complete turbo charger if the Vacuum Diaphragm with Charge Pressure Actuator
Position Sensor -G581- has failed.
Step 4
 Inspect the Plastic Boost Pipe that runs from the intake side of the Turbocharger to the Intercooler for
cracks or leaks (Figures 9 and 10).
Tip:
These cracks can be difficult to see. It may be necessary to pressure test the Charge Air System
according to Repair Manual Group 21.

Figure 9

Figure 10
Page 7 of 16

© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

Transaction No:

2026771/6

Release date:

9/30/2019

Step 5
 Inspect the Boost Pressure Hose connections to the
Intercooler for leaks.
 Ensure that the Seals are in the proper position and
not damaged (Figure 11).


Damaged or missing Seals should be replaced. The
Seals are available separately, it is not necessary to
replace the entire hose.
Tip:

Pay close attention to this area if DTC P20D8 is
recorded in ECM faults.
Figure 11
Step 6
 Ensure that any other Bulletins or Updates for ECM software have been performed. The software
programming should be charged to the appropriate bulletin.

Page 8 of 16
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

21-15-06 - Engine Lacks Performance, DTCs P2562, P2563, P2564,
P2565, P2566, P0299, P20D8 or P00AF

Transaction No:

2026771/6

Release date:

9/30/2019

Warranty
Note:
Multiple warranty tables may be claimed.

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)

Year(s)

Jetta, Jetta
Wagon

2009

Jetta Sedan,
Golf, Golf
Wagon, Jetta