NHTSA ID Number: 10165145
Manufacturer Communication Number: 19-034
TSB/Document Date: 2019-09-23
Summary
To address Consumer complaint that Clearance in wheelwell is insufficient, instructions how install banana shackle link to increase clearance up to 1".
Increasing Tire Clearance in Wheelwell on a Single Axle Trailer by
Installing Banana Shackle Links
Bulletin Type:
SRP
Bulletin #(s):
19-034
Job Code(s):
NA
Flat Rate(s):
NA
Publication
Date:
Make(s):
Model(s):
Model Year(s):
Incident:
Affected Units:
Parts Kit:
Misc. Tools &
Supplies:
August 2019
Highland Ridge & Starcraft![]()
HR – Mesa Ridge & Open
Range Travel Trailers
SC - Autumn Ridge
Outfitter & Mossy Oak
Travel Trailers
2020
Complaints of tier clearance in the wheelwell being insufficient. These
“banana” shackle links will increase the tier clearance in the wheelwell area on
a single axle trailer up to 1” or more.
• 2020 Highland Ridge Mesa Ridge & Open Range Travel Trailers
• 2020 Starcraft
Autumn Ridge Outfitter and Mossy Oak Travel Trailers
• 4 of part #: 0294245 (Bolt, Shackle 0.44-20x2.88 Black (zinc))
• 4 of part #: 0297635 (Nut, 0.44-20 Prevision Torque Zinc)
• 4 of part #: 0337261 (Shackle, Link 4.1 or 5.2 to hole center Zinc)
• Ratchet wrench or impact driver
• 11/16” socket for the nuts
• 13/16” open end wrench for the bolt heads
• Small sledge hammer (5lb)
• 2 Jackstands (minimum 3 ton capacity)
• Floor jack
• Torque wrench (ft/lbs)
SRP 19-034 – Banana Shackle Links –
On a Single Axle Trailer
August 2019
Page 1 of 5
INSTRUCTIONS
Bolt goes
in this
hole
Front of
the trailer
FIG 2
FIG 1
FIG 1:
FIG 2:
Banana shackle link kit for single axle trailer. These shackle links are longer than stock ones.
Banana shackle links are installed on the trailer as shown in this photo.
Double holes, will be at the bottom of the links.
The bend in the link will be facing toward the front of the trailer.
FIG 3
FIG 3:
FIG 4:
Bolt goes
in this
hole
FIG 4
Install bolts in the banana shackle links.
BEFORE DRIVING BOLTS IN BOTH SHACKLE LINKS – THE LINKS MUST BE OPPOSITE EACH OTHER (FIG 5).
BOLT HEADS WILL BE TO THE OUTSIDE OF EACH SHACKLE LINK.
Place a bolt in the single hole at the top of one shackle link (Fig 2)
Place a bolt in the bottom hole of one shackle link (Fig 2)
Drive the bolts into the shackle link with the small sledge hammer.
Bolt heads must be flush with the shackle link.
SRP 19-034 – Banana Shackle Links –
On a Single Axle Trailer
August 2019
Page 2 of 5
For the
door side
of trailer
FIG 5
For the
off door
side of
the trailer
FIG 6
FIG 3:
Bolts must be driven into 2 of the shackle links as shown in this photo.
The bolt heads will be on the outside, and the curve in the shackle link will be facing to the front of the
trailer. (Refer to Fig 2)
FIG 6:
Jack up the rear of the trailer on the frame rail until the tire is approximately 1” off the ground.
Install a jackstand under the frame rail approximately half way between the rear of the unit and the tire.
Repeat this procedure on the other side of the trailer.
Door Side
FIG 7
Door Side
FIG 8
FIG 7 & 8:
Remove the nuts from the factory shankle links.
Use the 11/16” socket for the nuts, and 13/16” wrench for the bolt heads.
Remove both nuts from the shackle link on each side of the trailer.
Do not re-use these nuts on the new shackle links. Discard them.
SRP 19-034 – Banana Shackle Links –
On a Single Axle Trailer
August 2019
Page 3 of 5
Door Side
Door Side
FIG 10
FIG 9
FIG 9:
Place the floor jack under the axle just behind the spring on one side of the trailer.
FIG 10:
Jack up the axle just enough to relieve pressure on the spring hanger bracket and the spring so the shackle
can be pulled free.
You may have to tap lightly on the bolts to bump them free.
Door Side
Door Side
FIG 11
FIG 11:
FIG 6:
FIG 12
Front of
trailer
Factory shackle link and bolts removed.
Floor jack should still be under the axle.
Install the new banana shackle link with the bolts as shown.
Bolt heads should be closest to the tire, nuts will be on the inside.
Curve of the link faces toward the front of the trailer.
Adjust floor jack so the new shackle link can be installed in the spring hanger bracket and spring.
SRP 19-034 – Banana Shackle Links –
On a Single Axle Trailer
August 2019
Page 4 of 5
Door Side
Door Side
FIG 14
FIG 13
FIG 13:
•
•
FIG 14:
•
•
•
Install the shackle link (without bolts) on the inside of the spring hanger bracket and spring.
Install the two nuts on the bolts, and tighten finger tight.
Use the 13/16” wrench on the bolt head, and the 11/16” socket and torque wrench (on the nut side).
USE NEW HARDWARE WITH THE NEW BANANA SHACKLES.
TORQUE THE BOLTS TO 45 FT/LBS.
Move the jack under the axle on the other side of the trailer.
Repeat Fig 9 through Fig 14 on the other side of the trailer.
Remove the jack from under the axle.
Jack up the frame rail at the rear of the trailer to remove the two jackstands.
Jayco
’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco
in our sole discretion. Jayco
reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco
designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco
makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco
, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco
directly when attempting to pursue remedies under state or federal law. Jan. 2019.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
SRP 19-034 – Banana Shackle Links –
On a Single Axle Trailer
August 2019
Page 5 of 5
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TSB/Document ID: 19-034
Replacement Service Bulletin Number:
MFR Communication Date: 2019-08-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: WHEELS
MFR Component System:
MFR Component Subsystem:
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