NHTSA ID Number: 10165031
Manufacturer Communication Number: Circular 91W4
TSB/Document Date: 2019-10-02
Summary
The Performance Monitor was not activated for certain 2019 model year Volkswagen Golf R vehicles.
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2019 Volkswagen Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
September 2019
91W4 Page 5 of 11
Section B – Obtaining a SWaP key
•
A VTA WEB ticket must be created to obtain a SWaP key activation code to activate the
Performance Monitor feature.
•
When creating the WEB ticket, be sure to enter a contact phone number at the bottom of the Technician’s
Questionnaire.
•
After the VTA Technical Consultant reviews the vehicle information, the WEB ticket will be updated with
the following information that will be entered during the test plan:
•
o
Activation code
o
Activation number
o
Activation PIN
Once the WEB ticket is updated with the necessary information, Proceed to Section C.
TIP
SWaP keys provided by the helpline can only be used on the VIN they have been provided for. Once they have
been used they cannot be used again.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2019 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
September 2019
91W4 Page 6 of 11
Section C – Activating Performance Monitor Feature
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are
met;
The ODIS software is completely up to date.
•
Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.
The battery charger is connected to the vehicle battery and remains connected for the duration of
the software update.
•
Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to
do so may cause the update to fail, which could result in damage to the control module. Control
modules damaged by insufficient voltage will not be covered.
The screen saver and power saving settings are off.
•
Failure to do so may result in the tester entering power save mode during the software update,
which could result in damage to the control module.
The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•
Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could
result in damage to the control module.
If using a Bluetooth transmitter head, it is connected to the tester with a USB cable.
•
Performing a software update using a Bluetooth connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time
or parts will be denied if the GFF log shows the update was performed using Bluetooth.
The Bluetooth function of the scan tool is physically switched off .
VAS 6150 & VAS 6150A
VAS 6150B
VAS 6150C/D
(Front panel behind handle)
(Right side behind WIRELESS door)
(Left side behind SC/EX door)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2019 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
September 2019
91W4 Page 7 of 11
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
•
Open the hood.
•
Open the battery cover.
•
Switch the ignition on.
•
Apply the parking brake.
•
Switch off all consumers (headlights, heated
seats, climate control, etc.).
•
Connect the VAS6150X/VAS6160X Diagnostic
Tester to the vehicle.
•
Start the ODIS program.
•
Attach the GRX3000VAS Tester/Charger (or
equivalent) to the vehicle battery.
NOTE
Vehicles with Battery Monitoring Control Module
-J367- and/or an EFB Battery:
When connecting the charger to the battery, connect
the positive cable to the positive terminal of the
battery and connect the negative cable to the
grounding lug on the chassis. DO NOT connect the
ground cable directly to negative terminal of the
battery.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2019 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
September 2019
91W4 Page 8 of 11
•
Confirm that scan tool is communicating with the
diagnostic head by USB .
o
If the Bluetooth symbol is shown then disconnect the diagnostic
head from the vehicle and reconnect the
USB cable to the diagnostic head and
then reattach to the vehicle.
•
Upon ODIS startup, verify the “Diagnosis”
operating mode is selected .
•
Once the GFF scan is complete, select “Special
functions” , then “Function clearing
system (FES)” , then select “Perform
test” .
•
Select the option to “Enable function”.
•
Follow the on-screen prompts and enter the
activation code, activation number and activation
PIN when prompted.
•
Follow the on-screen prompts.
•
Enter your GEKO ID when prompted and follow
the on-screen prompts.
•
Verify the license ID number is
displayed.
TIP
•
•
The license ID number assures that
the Performance Monitor feature has been
activated.
•
The list of enabled FS ID(s) may vary based
on what other features are already enabled.
Select “Complete/Continue” and follow the onscreen prompts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2019 Volkswagen Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
September 2019
91W4 Page 9 of 11
•
Exit GFF and send diagnostic protocol online
when prompted.
•
Disconnect the VAS tester.
•
Switch off and disconnect the battery charger.
•
Reinstall the battery cover.
TIP
Advise the customer to reference the owner’s
manual for information regarding the Performance
Monitor feature.
•
The feature may not activate until the following is
performed:
o
Disconnect scan tool from vehicle.
o
Shut igntion off.
o
Remove key from vehicle and lock
vehicle with remote.
o
Wait approximately one minute for
cluster to go blank.
•
When the ignition is turned back on, the feature
should now be available.
•
The Performance Montitor feature can be
accessed as follows:
o
Select CAR .
o
Open the Selection menu .
o
Select Sport .
TIP
If the feature does not appear to be active right
away, an additional key cycle and longer “bus sleep”
may be required.
Proceed to Section D.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2019 Volkswagen
Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
September 2019
91W4 Page 10 of 11
Section D – Campaign Completion Label
•
Fill out and affix Campaign Completion Label,
part number CAMP 010 000, next to the vehicle
emission control information label.
TIP
Ensure Campaign Completion Label does not cover
any existing label(s).
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2019 Volkswagen
Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
September 2019
91W4 Page 11 of 11
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TSB/Document ID: Circular 91W4
Replacement Service Bulletin Number:
MFR Communication Date: 2019-09-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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