NHTSA ID Number: 10164662
Manufacturer Communication Number: NTB19-064
TSB/Document Date: 2019-10-09
Summary
VOLUNTARY SERVICE CAMPAIGN 2017-2018 ROGUE, ROGUE HYBRID
, AND ROGUE SPORT; ICC/ADAS AND LASER/RADAR REPROGRAMMING INTRODUCTION Nissan
is conducting this voluntary service campaign on certain specific model year 2017-2018 Rogue, Rogue Hybrid
, and Rogue Sport vehicles to reprogram the Laser/Radar and/or ICC/ADAS control units. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan
has assigned identification number P9327 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer+?+?+?s inventory.
NTB19-064
HINT: In the next steps, the reprogramming process will begin when Submit is selected.
32.
Enter your Username and Password.
33.
The CONSULT PC must be connected to the Internet via cable or Wi-Fi.
If you do not know your User Name and Password, contact your Service Manager.
Select Submit.
Figure 18
34.
Wait for both progress bars to complete.
Figure 19
15/26
NTB19-064
35.
When the screen in Figure 20 displays, the reprogramming is complete.
HINT: If the screen in Figure 20 does not display (indicating that reprogramming did
not complete), refer to Laser/Radar Recovery on the next page.
36.
Disconnect the battery maintainer or smart charger from the vehicle.
37.
Select Next.
Figure 20
HINT: Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report. Continue with the reprogramming procedure on
page 18.
16/26
NTB19-064
Laser/Radar Recovery
Do not disconnect plus VI or shut down Consult III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 21:
Check battery voltage
(12.0 - 15.5 V).
Ignition is ON, engine OFF.
External Bluetooth® devices are
OFF.
All electrical loads are OFF.
Select retry and follow the on
screen instructions.
“Retry” may not go through on
first attempt and can be selected
more than once.
Figure 21
If reprogramming does not complete and the “X” icon displays as shown in
Figure 22:
Check battery voltage
(12.0 - 15.5 V).
CONSULT A/C adapter is
plugged in.
Ignition is ON, engine OFF.
Transmission is in Park.
All C-III plus / VI cables are
securely connected.
All C-III plus updates are
installed.
Select Home, and restart the
reprogram procedure from the
beginning.
Figure 22
17/26
NTB19-064
38.
Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the ignition ON.
c. Wait for DTC erase to complete.
ON
Turn ignition ON > OFF > ON
Figure 23
18/26
NTB19-064
39.
Verify the before and after part numbers are different.
40.
Print a copy of this screen (Figure 24) and attach it to the repair order for warranty
documentation.
HINT: If you cannot print the screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.
41.
A copy of the screen is now saved in the CONSULT PC. It can be retrieved
and printed at a later time.
Select Confirm.
xxxxx
xxxxx
XXXXXXXXXXX XXXXXX
XXXXXXXXXXX
Figure 24
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NTB19-064
ICC/ADAS Reprogramming
HINT: LASER/RADAR control unit reprogramming must be performed first
(if indicated by the flow chart on page 9) before proceeding.
42.
Refer to steps 1-18 starting on page 3 to navigate to Figure 25.
43.
Select ICC/ADAS.
Figure 25
44.
Select Reprogramming.
Figure 26
20/26
NTB19-064
45.
When you get to the screen shown in Figure 27, confirm that a reprogram is available
as follows.
A. Find the ICC/ADAS Part Number and write it on the repair order.
HINT: This is the current ICC/ADAS Part Number (P/N).
xxxxxxxxxxxxxxxx
Current ICC/ADAS P/N
xxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
Figure 27
B. Compare the P/N you wrote down to the numbers in the Current ICC/ADAS Part
Number column in Table A.
If there is a match, continue with the reprogramming procedure.
If there is not a match in Table A, proceed to step 55 on page 26.
Table A
MODEL
YEAR
2017
Rogue and
Rogue Hybrid![]()
2018
2017
Rogue Sport
2018
CURRENT ICC/ADAS PART NUMBER: 284E76FL1B, 6FL2B, 6FL7B, 6FL8B
7FF7B, 7FF8B
5HR0A, 5HR9A
5HR9B
5HR0C
5HR0E, 5HR1E, 5HR3E, 5HR5E, 5HR6E
6MA0B
6MA1B
6MG0A, 6MG1A, 6MG2A
21/26
NTB19-064
46.
Follow the on-screen instructions to navigate C-III plus and reprogram the ICC/ADAS
control unit.
Refer to steps 21-34 starting on page 10 for further details.
HINT:
In some cases, more than one new P/N for reprogramming is available.
If more than one new P/N is available, the screen in Figure 28 displays.
Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.
If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Skip to step 55 on page 26.
ICC/ADAS
Figure 28
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NTB19-064
47.
When the screen in Figure 29 displays, reprogramming is complete.
HINT: If the screen in Figure 29 does not display (indicating that reprogramming did
not complete), refer to ICC/ADAS Control Unit Recovery on the next page.
48.
Disconnect the battery maintainer or smart charger from the vehicle.
49.
Select Next.
Figure 29
HINT: Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report. Continue with the reprogramming procedure on
page 25.
23/26
NTB19-064
ICC/ADAS Control Unit Recovery
Do not disconnect plus VI or shut down Consult III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 30:
Check battery voltage
(12.0 - 15.5 V).
Ignition is ON, engine OFF.
External Bluetooth® devices are
OFF.
All electrical loads are OFF.
Select retry and follow the on
screen instructions.
“Retry” may not go through on
first attempt and can be selected
more than once.
Figure 30
If reprogramming does not complete and the “X” icon displays as shown in
Figure 31:
Check battery voltage
(12.0 - 15.5 V).
CONSULT A/C adapter is
plugged in.
Ignition is ON, engine OFF.
Transmission is in Park.
All C-III plus / VI cables are
securely connected.
All C-III plus updates are
installed.
Select Home, and restart the
reprogram procedure from the
beginning.
Figure 31
24/26
NTB19-064
50.
Follow the on on-screen instructions to erase DTCs.
If needed, refer to step 38 on page 18 for further details.
51.
When the entire reprogramming process is complete, the screen in Figure 32 will
display.
52.
Verify the before and after part numbers are different.
53.
Print a copy of the screen below (Figure 32) and attach it to the repair order for
warranty documentation.
HINT: If you cannot print the screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.
54.
A copy of the screen is now saved in the CONSULT PC. It can be retrieved
and printed at a later time.
Select Confirm.
Screen
Capture
xxxxx
xxxxx
xxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxx
Figure 32
25/26
NTB19-064
55.
Close C-III plus.
56.
Turn the ignition OFF.
57.
Disconnect the plus VI from the vehicle.
58.
Test drive the vehicle and make sure it operates correctly and the related warning
lights are OFF.
If any related warning lights come ON, go back to ASIST for further diagnostic
information.
Diagnosis and repairs beyond ICC/ADAS or LASER/RADAR reprogramming or
replacement are not covered by this campaign bulletin.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
CAMPAIGN
(“CM”) ID
DESCRIPTION
OP
CODE
FRT
Reprogram Laser/Radar Control Unit AND
ICC/ADAS Control Unit
P93270
0.7 hrs.
Reprogram ICC/ADAS Control Unit
P93271
0.4 hrs.
Reprogram Laser/Radar Control Unit
P93272
0.4 hrs.
Reprogramming not needed
P93275
0.3 hrs.
P9327
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
August 26, 2019
NTB19-064
DESCRIPTION
Original bulletin published
26/26
NTB19-064
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TSB/Document ID: NTB19-064
Replacement Service Bulletin Number:
MFR Communication Date: 2019-08-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FORWARD COLLISION AVOIDANCE
MFR Component System:
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