Classification:

Reference:

EL19-016

Date:

NTB19-064

August 26, 2019

VOLUNTARY SERVICE CAMPAIGN
2017-2018 ROGUE, ROGUE HYBRID, AND ROGUE SPORT;
ICC/ADAS AND LASER/RADAR REPROGRAMMING
CAMPAIGN ID #:

P9327

APPLIED VEHICLES:

2017-2018 Rogue (T32)
2017-2018 Rogue Hybrid (T32)
2017-2018 Rogue Sport (J11)

Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary service campaign on certain specific model year 20172018 Rogue, Rogue Hybrid, and Rogue Sport vehicles to reprogram the Laser/Radar
and/or ICC/ADAS control units. This service will be performed at no charge to the customer
for parts or labor.

IDENTIFICATION NUMBER
Nissan has assigned identification number P9327 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. HINT: If you believe that a described condition may apply to a particular vehicle, DO NOT
assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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REPAIR OVERVIEW

Check the Laser/Radar part number
(step 20 on page 9).

Is the Part Number listed below?

No

 28438-5FA1A
 28438-5FA2A
 28438-5HK2A

Yes

Perform Laser/Radar
Reprogramming,
beginning on page 3.

Check the ICC/ADAS part number (step
45) and compare it to Table A on page 21.

No

Is the part number in Table A?

Yes

Perform ICC/ADAS Reprogramming,
beginning on page 20.

Done

HINT: If reprogramming is not performed, refer to the Electronic Service Manual (ESM) for
further diagnostic information.

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SERVICE PROCEDURE
Laser/Radar Reprogramming
IMPORTANT: Before starting, make sure:


ASIST on the CONSULT PC has been synchronized (updated) to the current date.



All CONSULT–III plus (C-III plus) software updates (if any) have been installed.



The CONSULT PC is connected to the Internet via a cable or Wi-Fi.
 Later in the procedure you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet.
 If you do not know your User Name and Password, contact your Service
Manager.



A screen print for Warranty documentation can be done from the CONSULT PC
during this process while still connected to the vehicle.



No Diagnostic Trouble Codes (DTCs) are stored.
 Use C-III plus to perform Self Diagnosis for all systems.
 If there are any DTCs: diagnose, perform repairs, and erase DTCs before
continuing.

1.

Connect the plus Vehicle Interface (plus VI) to the vehicle.


Make sure to use the correct VI for C-III plus (plus VI).

Make sure the plus VI is securely connected. If the plus VI connection is loose
during reprogramming, the process will be interrupted and the control unit may
be damaged.

2.

Connect the AC Adapter to the CONSULT PC.

Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the control unit may
be damaged.

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NTB19-064

3.

Connect a battery maintainer or smart charger set to reflash mode or a similar setting.
If the vehicle’s battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the ECM may be damaged.

4.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and the VI.

Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves
are within range of the CONSULT PC and the plus VI during reprogramming,
reprogramming may be interrupted and the control unit may be damaged.

5.

Turn the ignition ON with the engine OFF.


The engine must not start or run during the reprogramming procedure.

6.

Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC,
blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc.

7.

Turn ON the CONSULT PC.

8.

Start C-III plus.

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NTB19-064

9.

Wait for the plus VI to be recognized.


The serial number will display when the plus VI is recognized.

Plus VI is
recognized

Figure 1
10.

Select Re/programming, Configuration.

Figure 2
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NTB19-064

11.

Use arrows (if needed) to view and read all precautions.

12.

Check the box confirming the precautions have been read.

13.

Select Next.

Figure 3
14.

Select Automatic Selection(VIN).

Example

Figure 4

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NTB19-064

15.

Make sure VIN or Chassis # matches the vehicle’s VIN.

16.

If the correct VIN is displayed, select Confirm.

XXXXXXXXXXX XXXXXX

Figure 5
17.

Select Confirm.

XXXXXXXXXXX XXXXXX

Figure 6

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NTB19-064

18.

Select LASER/RADAR.

Figure 7
19.

Select Reprogramming.

Figure 8

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NTB19-064

20.

When you get to the screen shown in Figure 9, confirm that a reprogram is available
with the flow chart below.

XXXXXXXXXXX XXXXXX

Current LASER/RADAR P/N

XXXXX

XXXXXXXXXX
XXXXXXXXXX

Figure 9

Find the LASER/RADAR Part Number and write it on the repair
order.
HINT: This is the vehicle’s current LASER/RADAR Part Number

Is the Part Number listed below?

No

 28438- 5FA1A
 28438- 5FA2A
 28438- 5HK2A

Yes

Continue with the
reprogramming
procedure on
the next page.

Skip to ICC/ADAS
Reprogramming on
page 20.

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NTB19-064

21.

Select Save.

XXXXXXXXXXX XXXXXX

XXXXX

xxxxxxxxxxxxxxxx
XXXXXXXXXXX
XXXXXX
xxxxxxxxxxxxxxxx
XXXXXXXXXX

Figure 10
22.

Use arrows (if needed) to view and read all precautions.

23.

Check the box confirming the precautions have been read.

24.

Select Next.

Figure 11
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NTB19-064

25.

Read the Current Part Number and Part Number After Reprogramming. They
should be different.

26.

Select Next.

xxxxx
xxxxx

These numbers
should be
different

xxxxxxxxxxxxxxxx

xxxxx

Figure 12

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NTB19-064

HINT:


In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 13 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.



If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for the Laser/Radar control unit in this vehicle. Proceed to
ICC/ADAS Reprogramming on page 20.

LASER/RADAR

Figure 13

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NTB19-064

27.

Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5
Volts).

28.

Select Next.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during
reprogramming or reprogramming may be interrupted and the control unit may be
damaged.

Monitor battery
voltage here

Figure 14
29.

Confirm all Judgment items are OK, then select Start.

Monitor battery
voltage here

EXAMPLE

Figure 15
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30.

Select USA/CANADA Dealers.

31.

Select OK.

Figure 16
HINT:


The above screen may not display if the CONSULT PC has remained ON since the
last reprogramming.



If the CONSULT PC is not connected to the Internet, the screen in Figure 17 will
display.

Figure 17

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