Classification:

Reference:

EL18-005c

Date:

NTB18-041c

August 29, 2019

2017-2020 ROGUE, ROGUE HYBRID, AND ROGUE SPORT;
FALSE ACTIVATION OF AEB, FEB, OR FCW
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2017-2020 Rogue (T32)
2017-2019 Rogue Sport (J11)
2017-2019 Rogue Hybrid (T32)

IF YOU CONFIRM
The following system(s) falsely activated or the customer reports false activation of:


AEB (Automatic Emergency Braking);



FEB (Forward Emergency Braking);



FCW (Forward Collision Warning)

ACTION
1. Check Service COMM or Dealer Business Systems (DBS)
National Service History to determine if campaign NTB19-064 applies to this vehicle.
If the campaign IS applicable to the vehicle you are working on then this TSB does
NOT apply. ONLY perform campaign NTB19-064.
2. Refer to the Repair Overview on page 2.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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REPAIR OVERVIEW

Check the Laser/Radar part number
(step 20 on page 9).

Is the Part Number listed below?

No

28438 - XXXXX
5FA1A
5FA2A
5HK2A
5FA3A
5HK3A

Yes

Perform Laser/Radar
Reprogramming,
beginning on page 3.

2017-2018
model year?
Yes

No

Done

Check the ICC/ADAS part number (step 45)
and compare it to Table A on page 21.
No

Is the part number in Table A?

Yes

Perform ICC/ADAS Reprogramming,
beginning on page 20.

Done
HINT: If reprogramming is not performed, refer to the Electronic Service Manual (ESM)
for further diagnostic information.

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NTB18-041c

SERVICE PROCEDURE
Laser/Radar Reprogramming
IMPORTANT: Before starting, make sure:


ASIST on the CONSULT PC has been synchronized (updated) to the current date.



All CONSULT–III plus (C-III plus) software updates (if any) have been installed.



The CONSULT PC is connected to the Internet via a cable or Wi-Fi.
 Later in the procedure you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet.
 If you do not know your User Name and Password, contact your Service
Manager.



A screen print for Warranty documentation can be done from the CONSULT PC
during this process while still connected to the vehicle.



No Diagnostic Trouble Codes (DTCs) are stored.
 Use C-III plus to perform Self Diagnosis for all systems.
 If there are any DTCs: diagnose, perform repairs, and erase DTCs before
continuing.

1.

Connect the plus Vehicle Interface (plus VI) to the vehicle.


Make sure to use the correct VI for C-III plus (plus VI).

Make sure the plus VI is securly connected. If the plus VI connection is loose
during reprogramming, the process will be interrupted and the control unit may
be damaged.

2.

Connect the AC Adapter to the CONSULT PC.

Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the control unit may
be damaged.

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NTB18-041c

3.

Connect a battery maintainer or smart charger set to reflash mode or a similar setting.

If the vehicle’s battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the control unit may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and the VI.

4.

Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves
are within range of the CONSULT PC and the plus VI during reprogramming,
reprogramming may be interrupted and the control unit may be damaged.

5.

Turn the ignition ON with the engine OFF.


The engine must not start or run during the reprogramming procedure.

6.

Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC,
blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc.

7.

Turn ON the CONSULT PC.

8.

Start C-III plus.

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NTB18-041c



The serial number will display when the plus VI is recognized.

Plus VI is
recognized

Figure 1
9.

Select Re/programming, Configuration.

Figure 2

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NTB18-041c

10.

Use arrows (if needed) to view and read all precautions.

11.

Check the box confirming the precautions have been read.

12.

Select Next.

Figure 3
13.

Select Automatic Selection(VIN).

Example

Figure 4

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NTB18-041c

14.

Make sure VIN or Chassis # matches the vehicle’s VIN.

15.

If the correct VIN is displayed, select Confirm.

XXXXXXXXXXX XXXXXX

Figure 5
16.

Select Confirm.

XXXXXXXXXXX XXXXXX

Figure 6

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NTB18-041c

17.

Select LASER/RADAR.

Figure 7
18.

Select Reprogramming.

Figure 8

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NTB18-041c

19.

When you get to the screen shown in Figure 9, confirm that a reprogram is available
with the flow chart below.

XXXXXXXXXXX XXXXXX

Current LASER/RADAR P/N

XXXXX

XXXXXXXXXX
XXXXXXXXXX

Figure 9
Find the LASER/RADAR Part Number and write it on the repair order.
HINT: This is the vehicle’s current LASER/RADAR Part Number (P/N).
Is the Part Number listed below?
28438 - XXXXX
5FA1A
5FA2A
5HK2A
5FA3A
5HK3A
No

Yes

2017-2018
Model year?

Continue with the
reprogramming
procedure on
the next page.

No

Yes

Done

Skip to ICC/ADAS
Reprogramming on
page 20.

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NTB18-041c

20.

Select Save.

XXXXXXXXXXX XXXXXX

28438 - XXXXX

xxxxxxxxxxxxxxxx
XXXXXXXXXXX
XXXXXX
xxxxxxxxxxxxxxxx
XXXXXXXXXX

Figure 10
21.

Use arrows (if needed) to view and read all precautions.

22.

Check the box confirming the precautions have been read.

23.

Select Next.

Figure 11

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NTB18-041c

24.

Read the Current Part Number and Part Number After Reprogramming. They
should be different.

25.

Select Next.

xxxxx
xxxxx

These numbers
should be
different

xxxxxxxxxxxxxxxx

xxxxx

Figure 12

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NTB18-041c

HINT:


In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 13 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.



If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for the Laser/Radar control unit in this vehicle. Proceed to
ICC/ADAS Reprogramming on page 20.

LASER/RADAR

Figure 13

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NTB18-041c

26.

Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5
Volts).

27.

Select Next.
Battery voltage must stay between 12.0 and 15.5 Volts during
reprogramming or reprogramming may be interrupted and the control unit may be
damaged.

Monitor battery
voltage here

Figure 14
28.

Confirm all Judgment items are OK, then select Start.

Monitor battery
voltage here

EXAMPLE

Figure 15
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NTB18-041c

29.

Select USA/CANADA Dealers.

30.

Select OK.

Figure 16
HINT:


The above screen may not display if the CONSULT PC has remained ON since the
last reprogramming.



If the CONSULT PC is not connected to the Internet, the screen in Figure 17 will
display.

Figure 17

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NTB18-041c

HINT: In the next steps, the reprogramming process will begin when Submit is selected.
31.

Enter your Username and Password.



32.