NHTSA ID Number: 10164649
Manufacturer Communication Number: NTB16-017a
TSB/Document Date: 2019-09-10
Summary
MOONROOF ADJUSTMENT AND REPAIRS This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
CAUTION: Apply tape on the roof to
avoid damage to the painted surfaces.
NOTE: It may be necessary to perform
this step more than once to cut through
all of the adhesive.
Adhesive
cutter
Figure 30
Figure 31
15/54
NTB16-017a
10. Using a finesse tool, lift the roof
finisher at the front outside edge.
11. Slide the finesse tool down the length
of the outside edge of the roof
finisher to detach all pins.
12. If the roof finisher will still not release
after the pins have been released,
cut away any adhesive under the
roof finisher indicated by the green
circles as shown in Figure 32.
Adhesive was
removed from
this area in
step 8.
Remove any
adhesive in
the areas in
green.
Lift here
Figure 32
13. After removing the roof finisher, inspect
the attachment rails on the roof that the
roof finisher attaches to (total of 5 per
side).
If an attachment rail is bent, use a
finesse stick to lift and straighten it.
Attachment rail
NOTE: Figure 33 is an example of a
straight attachment rail.
Figure 33
16/54
NTB16-017a
Installation
1. Remove the old roof finisher adhesive
from the vehicle.
NOTE: Any remaining adhesive residue
similar to Figure 34 is acceptable.
Adhesive residue
Figure 34
2. Prepare the tip of Betaseal™ 57302N
Urethane Adhesive or equivalent.
Figure 35
NOTE:
To properly install the adhesive, cut a
notch in the tip similar to the one
shown in Figure 36.
Figure 36
17/54
NTB16-017a
Using a power caulk tool similar to
the one shown in Figure 37 will aid in
adhesive installation.
Figure 37
3. Add adhesive to the same locations as
the old adhesive.
Adhesive
NOTE: Apply the adhesive ½ inch (13
mm) high.
½” high
Figure 38
4. Verify the 3 roof finisher pins and 5 spacers have not become separated during roof
finisher removal.
Reinstall any pins or clips that have become separated.
Verify the 2 rearmost pins are centered in their slot.
NOTE: The forward most pin slot has no adjustment and will fit only one way.
Spacer
Pin
Figure 39
18/54
NTB16-017a
5. Tuck the roof finisher outer seal UNDER
the windshield glass seal.
Outer
seal
Windshield
glass seal
Figure 40
6. Starting from the front of the vehicle and
moving rearward, attach each push pin to
the roof (Figure 41).
7. After the push pins are all attached, seat
all square clips.
NOTE: Excess urethane sealant can hold
the roof finisher out of position at the
ends and not allow it to be seated.
Trimming the extra urethane sealant will
sometimes relieve the condition and
allow it to seat.
Center
push pin
Figure 41
Outer seal
8. Tuck the rear roof finisher seal under the
rear window glass (Figure 42).
Rear roof
finisher seal
Rear window
glass
Figure 42
19/54
NTB16-017a
9. Install the new T25 inboard screw.
Torque the screw to: 2.5 N•m (0.255
kg-m, 22 in-lb.)
Inboard screw (T25)
10. Close the Moonroof.
11. Turn the vehicle OFF.
Figure 43
12. Use a finesse tool to tuck the new roof
finisher seal into its channel.
Figure 44
20/54
NTB16-017a
Moonroof Glass Adjustment
If the Moonroof needs to be adjusted, loose screws tightened, or the glass is out of
position, follow the steps below.
IMPORTANT: Do not lower the headlining to adjust Moonroof position.
How is the Moonroof out of adjustment?
If there is a gap between the Moonroof and the front edge of the roof opening proceed
to step 1.
If there is a gap between the Moonroof and the front edge of the roof opening and also
too high or low at one or more corners proceed to step 1.
If the Moonroof is too high or low at one or more corners proceed to step 3.
1. Turn the ignition ON, but do not start engine.
2. Re-initialize the Moonroof (procedure on page 52) and recheck the gap to the front edge
of the roof opening.
Has the gap closed after Re-initialization, and are all the corners of the Moonroof
now flush with the top of the vehicle?
NO: Proceed to step 3.
YES: Repair complete. Turn ignition OFF.
3. Open the Moonroof all the way.
4. Remove the left and right inner blinds (Figure 45).
a. Unclip the left and right inner blinds at the front corners of the “Moonroof unit
assembly” (Moonroof frame) with an appropriate tool.
b. Rotate the inner blind to release the remaining clip.
Passenger side
inner blind
Securing
clips
Figure 45
21/54
NTB16-017a
Figure 46 shows inner blind
unclipped.
Driver’s side inner
blind unclipped
Figure 46
Driver’s side
inner blind
c. Carefully detach the inner blinds from
the Moonroof frame by pushing
toward the inside of the vehicle along
the bottom edge of inner blind
(Figure 47).
Bottom edge of driver’s
side inner blind
Figure 47
d. Slide each inner blind off of the
Moonroof guides (Figure 48).
Driver’s side
inner blind
Figure 48
22/54
NTB16-017a
5. Move the Moonroof to the half way open position.
6. Remove the right and/or left knocks (Figure 49).
a. Lift the knock lock clip with a finesse tool vertically away from the Moonroof guide.
b. Slide the knock toward this inside of the vehicle.
NOTE: Only remove the knock necessary for the required adjustment.
Step 6a
Lock clip
Step 6b
Figure 49
NOTE: Knocks are marked left (L) and right
(R). Figure 50 shows a knock for the
passenger side and is marked “R”.
Knock marking
Figure 50
23/54
NTB16-017a
Moonroof
7. Remove left rear and/or right rear
Moonroof bolt finishers (Figure 51).
NOTE: Only remove the rear bolt finisher
necessary for the required adjustment.
Rear Moonroof
bolt finisher
a. Move the Moonroof to the tilt position.
Figure 51
Moonroof bolt
finisher tab
b. Pull the “Moonroof bolt finisher tab”
(plastic tab) down and away from the
Moonroof and allow it to rest in the
position shown in Figure 52.
Figure 52
c. Insert a pocket screwdriver between
the Moonroof bolt finisher and the
Moonroof near the plastic tab
(Figure 53).
d. Apply a slight downward force to the
plastic tab end of the Moonroof bolt
finisher until the hole through the
steel tab can be seen (Figure 53).
Plastic tab
Steel tab
e. Slide the pocket screwdriver from the
plastic tab up to the hole in the steel
tab that the Moonroof release clip is
connected to (Figure 53).
Figure 53
24/54
NTB16-017a
f. Insert the pocket screw driver through
the hole in the steel tab to release the
retaining clip (Figure 54).
Figure 54
Figure 55 shows how retaining clip is
released.
Retaining clip
Figure 55
g. Push Moonroof bolt finisher down and
remove from vehicle (Figure 56).
Moonroof bolt
finisher
Figure 56
25/54
NTB16-017a
8. Loosen the Moonroof adjustment bolts (Figure 57 for front and Figure 58 for rear) and
adjust the glass height to the proper position or height.
Refer to Moonroof Adjustment Clearances at the bottom of this page.
NOTE:
Moonroof adjustment bolts should be slightly snug, but not tight, to allow
adjustments.
Work one corner at a time to raise and lower individual corners.
If the Moonroof needs to be moved fore/aft, loosen all adjustment bolts to
adjust.
Front Moonroof
adjustment bolts
Figure 57
Rear Moonroof
adjustment bolts
Figure 58
Moonroof Adjustment Clearances
26/54
NTB16-017a
9. Tighten loosened adjustment bolts.
Torque bolts to: 5.5 N•m (0.56 kg-m,
48.68 in-lb.)
Correct
angle
Incorrect
IMPORTANT:
angle
Make sure that the rear guides the
Moonroof attaches to are level.
Figure 59 is shown with screws
removed to overemphasize
incorrect pivot angle.
Rear Moonroof
guide
Example of incorrect
pivot angle
Figure 59
10. Close the Moonroof and check the adjustment.
11. Perform steps 8 through 10 until the correct Moonroof adjustment is achieved.
12. Move the Moonroof to the half-way open position.
13. Reinstall the removed knocks and rear Moonroof screw finishers.
Pull on the knock to confirm that it is completely seated on the Moonroof guide.
See Figure 60 for an example of correctly installed knock.
Lock clip locked
in place
Knock
Lock clip and
knock out of place
Moonroof
guide
Figures 60 and 61 shown with Moonroof guide unbolted from Moonroof frame for clarity.
Figure 60
Figure 61
27/54
NTB16-017a
14. Reinstall the left and right inner blinds.
a. Slide the top of the left and right inner blinds onto their guides (Figure 62).
Driver’s side guide
for inner blind
Figure 62
Front inner blind
clip connected
b. Reconnect the front clip of the inner
blind to the front corner of the
Moonroof frame (Figure 63).
c. Attach the bottom of the inner blinds
to the Moonroof frame.
Figure 63
15. Initialization the Moonroof (procedure on page 52).
16. Close the Moonroof.
17. Turn the ignition OFF.
28/54
NTB16-017a
Front or Rear Sunshade Replacement
If the sunshade needs to be replaced due to discoloration, being jammed, out of track, loss
of tension or popping/clicking while in motion, follow the steps below.
1. Inspect the “Moonroof unit assembly” (Moonroof frame) track and rails for dents, dings
and gouges that might have caused the issue.
If the Moonroof track or rails are damaged, perform the sunshade Removal
procedure starting from step 2 (below), replace the Moonroof frame and then
perform sunshade Installation procedure on page 32.
NOTE: Refer to the Electronic Service Manual (ESM), section RF – Roof to
remove and install Moonroof frame.
If no damage is found proceed to step 2.
Removal
2. Lower (DO NOT REMOVE) the headlining and let it rest on the seat head rests.
Refer to the Electronic Service Manual (ESM), section RF – Roof to remove and
install headlining.
IMPORTANT:
Do not remove the front or rear
windshield from the vehicle.
Do not remove the headlining from
inside the vehicle.
Side air
bag bolts
NOTE: The following Figures may be of
either the driver or passenger side. Both
sides are similar.
3. Remove two bolts per side air bag
(4 total) that attach the left and right side
airbags to the roof rail and then allow
them to hang free (Figure 64).
Structural bracket
Figure 64
4. Remove the left and right structural
brackets (Figure 65) attached to the
center reinforcement support (4 bolts
each; highlighted in Figure 65).
NOTE: It is not necessary to remove the
harness from the driver’s side bracket
(Figure 65).
Structural bracket
Harness
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TSB/Document ID: NTB16-017a
Replacement Service Bulletin Number:
MFR Communication Date: 2019-08-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
MFR Component System:
MFR Component Subsystem:
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