Tesla, Inc.
Service Bulletin

Replace Rear Door Striker Plate

SB-19-11-003
August 22, 2019

Classification

Section/Group

Mobile Service*

Campaign Bulletin

11 - Closures

Cannot Perform
*Where permitted

Model Year

Model

Country/Region

Version

2017 - 2018

Model 3

All

RWD

The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine
applicability of this bulletin for a particular vehicle.

Campaign Bulletin: This campaign bulletin addresses a known non-safety-related condition and provides recommended technical
diagnosis and repair procedures. Apply this procedure to all vehicles in the affected VIN list.

Condition
Some rear door striker plates were manufactured from material that might have allowed striker plate fasteners to be
over-torqued during manufacture, potentially causing the striker plate to deform over time and resulting in a clunking
noise in the mid C-pillar area when the door closes.

Correction
Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the LH and RH rear door
striker plates with updated striker plates.

Correction Description

Correction

Time

SB-19-11-003 Not Applicable
Inspect Rear Door Striker Plates
Inspect and Replace Rear Door Striker Plates

S011911003
S021911003
S031911003

0.00
0.45
0.85

Part Number

Description

Quantity

Parts Required 1127375-00-D

ASY ALUMINUM STRIKER PLATE ASSEMBLY LH

1

1127376-00-D

ASY ALUMINUM STRIKER PLATE ASSEMBLY RH

1

1085431-00-A

INSTAPAK SMALL

2

These part numbers were current at the time of publication. Use the revisions listed or later, unless
otherwise specified in the Parts Catalog.

Shop Supplies Rectangular inspection mirror
Flathead screwdriver
Pick, miniature soft grip 90
Pick, radiator hose soft grip 10.30
Pickup tool
Prybar, short

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Procedure
1. Remove the LH rear door striker (refer to Service Manual procedure 11354002).
2. Remove the LH rear wheel arch liner (refer to Service Manual procedure 12011102).
3. Remove the body plug from the front portion of the LH rear wheel arch (Figure 1).

Figure 1
4. Use an inspection mirror and flathead screwdriver to release the expanding foam from the inside of the LH body
panel (Figure 2). Remove the foam in pieces until the plastic baffle is accessible (Figure 3).

Figure 2

Figure 3

5. Once the plastic baffle is accessible (Figure 3), use needle nose pliers to pull the baffle and remaining foam out of
the cavity to expose the LH striker plate. Discard the baffle upon removal.

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6. Inspect the LH striker plate (Figure 3):




If the following attributes are present on the striker plate (“Old”), continue the replacement procedure:
o

4 pips (1 in each corner)

o

Nuts clearly stamped ‘RIFAST’

o

No visual scribe mark stating “L” or “R”

o

Plate looks thin (1 mm thick)

If the attributes above are not present (“New”), discontinue the replacement procedure and skip to step 14.

Figure 3 – Old and new striker plates
7. Use a pick tool to bend the lower striker bracket tab so that it is 90 degrees from the body panel (Figure 4 and 5).

TIP: Access the lower striker bracket tab through the body panel access hole in the front portion of the LH rear
wheel arch (Figure 1) (components have been removed for clarity in the example below).

Figure 4

Figure 5

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TIP: Access the upper striker bracket tab through the striker bolt mounting holes in the C-pillar (Figure 6).
8. Use a pick tool to bend the upper striker bracket tab slightly (Figure 6), and then lift the striker plate off the upper
and lower striker bracket tabs (Figure 7).

Figure 6

Figure 7

9. Remove the striker plate from the vehicle through the body panel access hole in the front portion of the LH rear
wheel arch (Figure 1).
10. Use a pickup tool through the body panel access hole in the front portion of the LH rear wheel arch to seat a new
LH striker plate onto the upper striker bracket tab:
a. Orient the new striker plate so that the marking hole end is closest to the ground (Figure 8).

Figure 8

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b. Insert the new striker plate up into the body panel access hole (Figure 9), and then guide the new striker plate
into position onto the striker bracket tabs from above through the striker bolt mounting holes in the C-pillar
(Figure 10).

Figure 9

Figure 10

11. Position the LH striker plate onto the lower striker bracket tab, and then partially install the lower striker bolt (x1) to
hold the striker plate in place (Figure 11).

Figure 11
12. Secure the new striker plate onto the upper and lower tabs so that the striker plate moves freely in the tabs:
a. Insert a short pry bar upward through the body panel access hole in the front portion of the LH rear wheel
arch, and then apply pressure on the upper striker bracket tab to bend it back into place to secure the upper
portion of the striker plate to the body.

b. Similarly, insert the short pry bar upward through the body panel access hole in the front portion of the LH rear
wheel arch, and then apply pressure on the lower striker bracket tab to bend it back into place to secure the
lower portion of the striker plate to the body.

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13. Verify that the striker plate moves freely in the tabs (Figure 12), and then remove the striker bolt from the striker
plate.

Figure 12
14. Remove an Instapak 10 Quick Room Temperature Expanding Foam Packaging Bag from the package and spread
it out fully (Figure 13).

Figure 13

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15. Push down on location "A" (Figure 14) until a pop sound is heard.

Figure 14
NOTE: The next action must be performed quickly before the foam begins expanding.
16. Alternate pressing on the "A" and "B" locations (approximately 10 times each side) to combine the liquid
components (Figure 15), and then immediately insert the Instapak into the LH body cavity and hold it in position as
the material expands (Figure 16).
WARNING: The bag will get very warm during expansion.
NOTE: Keep pressure on the Instapak bag until it stops expanding. Do not allow the bag to expand below the
body cavity opening.

Figure 15

Figure 16
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17. Use a mirror to verify that the Instapak has expanded to fill most of the body cavity (Figure 16).
18. Reinstall the LH rear door body cavity plug (Figure 1).
19. Install the LH rear door striker (refer to Service Manual procedure 11354002).
20. Install the LH rear wheel arch liner (refer to Service Manual procedure 12011102).
21. Repeat steps 1 through 20 on the RH side of the vehicle.

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