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NHTSA ID Number: 10164263

Manufacturer Communication Number: 20VWUSMN082619

TSB/Document Date: 2019-09-10


Summary

"Additional Maintenance Items section: Brake fluid: CHANGED TO: "3 years after registration and then every 2 years regardless of mileage" Sparkplugs: Replace at 40,000 miles: ADDED: Atlas Cross Sport Sparkplugs: Replace at 80,000 miles: ADDED: Atlas Cross Sport Transmission, automatic: Change fluid and filter: ADDED: ""(excluding Canada)"""


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TSB/Document ID: 20VWUSMN082619

Replacement Service Bulletin Number:

MFR Communication Date: 2019-08-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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2020 VWeBay logo Maintenance Schedule - All Models except e-Golf
MY 2020 Maintenance Intervals - USA
The intervals shown in this table are based on vehicles operating under normal conditions. In case of severe conditions, such as
extremely low temperatures, excessive dust, etc., it is necessary for certain operations to be carried out in between the given intervals. This
applies particularly to engine oil changes and the cleaning or replacing of the air cleaner filter element.

Service intervals in miles
10K
Minor Maintenance 1)
Standard Maintenance 2)
Extended Maintenance
Additional Maintenance Items

20K

X

30K

40K

X
X

50K

60K

X
X

80K

X
X

X

70K

90K

100K

X
X

110K

120K

X
X

X

X

X

Refer to the Additional Maintenance Items Table below

1) First minor maintenance service at 10,000 miles or 1 year after delivery, whichever occurs first. Minor maintenance services thereafter occur at intervals of 20,000 miles or every 2 years after the last minor maintenance service, whichever occurs first.
2) First standard maintenance service at 20,000 miles or 2 years after delivery, whichever occurs first. Standard maintenance services
thereafter occur at intervals of 20,000 miles or every 2 years after the last standard maintenance service, whichever occurs first.

Check all completed items
Minor Maintenance
‰‰ Brake pads (front and rear): Check thickness and brake disc condition. Look for contact pattern and corrosion of brake discs
‰‰ Engine: Change oil and replace filter
‰‰ Service interval display: Reset
Standard Maintenance (Includes All Minor Maintenance Items)
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
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Battery: Check with battery tester (and auxiliary battery if equipped)
Brake fluid: Check level
Brake pads (front and rear): Check thickness and brake disc condition. Look for contact pattern and corrosion of brake discs
Brake System and Shock Absorbers - Inspect for leaks and damage
Cooling system: Check level and freeze protection
Engine: Change oil and replace filter
Engine and engine compartment components (from above): Check for leaks and damage
Engine and engine compartment components (from below): Check related components including transmission, final drive, and drive
axle boots for leaks and damage
Exterior Lighting: Check function of front and rear lights, headlights (adjust if necessary), automatic headlights (if equipped), turn
signals, cornering lights, and hazard warning lights
Headlight washing system: Check function (if equipped)
Horn: Check function
Removable trailer hitch: Check function and inspect for damage (Tiguan and Atlas only if equipped)
Service interval display: Reset
Test drive: Check braking, kickdown, steering, electrical, heating/ventilation systems, air conditioning, handling, and parking brake
Tire pressure monitoring system: Calibrate to correct tire pressure settings
Tire pressure: Check LF________ RF________ LR ________ RR ________ Spare ________
Tire repair kit: Check for damage and prior use
1

REVISED 8/26/2019

Standard Maintenance (continued)
‰‰ Tires: Check condition and wear pattern. Record tread depth
‰‰ Windshield wiper/washer system: Check for damage, function and adjust spray nozzle if necessary, fluid level, and freeze protection
‰‰ Wiper blades: Bring into service position, check for damage, and check park position
Extended Maintenance
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰
‰‰

Perform Standard Maintenance items
Body interior and exterior: Check for corrosion
Coil Springs and rubber buffer: Inspect for damage
Exhaust system: Check for leaks, damage, and secure fittings
Interior lighting: Check function of overhead lights, glove box lights, cigarette lighter/power outlets, luggage compartment, and all
warning lights
Ribbed belt: Check condition
Sunroof: Check function and clean, then lubricate guide rails with VWeBay logo approved lubricant (if equipped)
Suspension and Steering: Check ball joints, wheel bearings, drive axles, coupling rods, tie rod ends, and stabilizer bar rubber bushings for damage and excessive play
Underbody: Check underbody protection, underbody trim panels, wire routing, and plugs for damage
Windshield: Check for damage
Additional Maintenance Items

‰‰ Air filter element: Replace element. Clean screen and housing Every 60,000 miles or 6 years, whichever occurs first
‰‰ AWD clutch: Change fluid (if equipped)

Every 3 years

‰‰ Brake fluid: Change

3 years after registration and then every 2 years regardless of
mileage

‰‰ Dust and pollen filter: Replace

Every 40,000 miles or 2 years, whichever occurs first

‰‰ Front axle differential lock: Change fluid (if equipped)

Every 3 years

‰‰ Spark plugs: Replace

Every 40,000 miles or 4 years, whichever occurs first.
Except: Golf 1.4L, GTI, Jetta 1.4L, Jetta GLI, Tiguan, Atlas, Atlas
Cross Sport

‰‰ Spark plugs: Replace

Every 80,000 miles or 6 years, whichever occurs first.
Only: Golf 1.4L, GTI, Jetta 1.4L, Jetta GLI, Tiguan, Atlas, Atlas
Cross Sport

‰‰ Sunroof drains: Front and rear: Check for blockage, clean if
necessary

Every 20,000 miles or 2 years, whichever occurs first

‰‰ Transmission, 7-Speed DSG Automatic Transmission: Change
fluid

Every 80,000 miles. Only: Golf GTI, Jetta GLI, Golf R

‰‰ Transmission, automatic: Change fluid and filter (excluding
Canada) (only non-DSG Automatic Transmission)

Every 80,000 miles

© 2019 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without
notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

2

REVISED 8/26/2019

1


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