Warranty Information
Policies and Procedures Bulletin

Number: VWP-17-08

Subject:

Date: Aug. 20, 2019

“Extended Emissions Warranty” Limited Warranty
Extension - REVISED

Questions? For any questions regarding this warranty extension, please contact the Warranty
Helpline at 1-866-306-8447 or warranty.helpline@vw.com.

This document modifies the Volkswagen
Warranty Policies and Procedures
Manual.

The Extended Emissions Warranty for 2.0 Liter Generation 2 Automatic Transmission vehicles has been extended by 3 months and 3,000
miles. The scope of the Extended Emissions Warranty, described below, remains the same.

For Volkswagen 2.0L TDI vehicles repaired by the emissions modification recall, the following warranty extension is
applicable.

“Extended Emissions Warranty 2.0L TDI” Limited Warranty Extension
For the following Volkswagen 2.0 L TDI engine vehicles repaired by the emissions modification recall, a warranty
extension is applicable as defined below.
 2012 to 2014 MY Passat NMS with engine code CKRA

Warranty Period
The warranty period for the “Extended Emissions Warranty” limited warranty extension shall be the greater of:
 10 years and 3 months or 123,000 miles, whichever occurs first, from the vehicle’s original in-service date; or
 4 years and 3 months or 51,000 miles, whichever occurs first, from date and mileage of the Emissions
Modification, except for vehicles offered for resale, in which case, from the date and mileage of the first resale
transaction after the modification to the first person who in good faith purchases the vehicle for purposes other
than resale
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the original purchaser or
the original lessee; or if the vehicle was first placed in service as a “demonstrator” or “company” car, on the date such
vehicle was first placed in service.

Transferability
This warranty extension is fully transferable to subsequent owners.
What Does this Warranty Extension Cover
The “Extended Emissions Warranty” limited warranty extension consists of two parts, the Emission Control System
Warranty and the Engine Long Block Warranty.
Emissions Control System Warranty
The emissions control system warranty covers all components which are replaced as part of the emissions modification
and any component which can reasonably be impacted by effects of the emissions modification. The warranty includes
the following parts or systems:
Page 1 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
 The entire exhaust gas after treatment system, including the Selective Catalytic Reduction Converter (SCR),
Reducing Agent (AdBlue®) Injector, other Diesel Exhaust Fluid (DEF) system components, Diesel Particulate
Filter (DPF) including Oxidation Catalytic Converter, the exhaust flap, and all sensors and actuators;
 The entire fuel system, including fuel pumps, high pressure fuel rail, fuel injectors, vibration damper, pressure
control valve, and all sensors and actuators;
 The EGR system, including EGR valves, EGR cooler, EGR filter, all related hoses and pipes, EGR temperature
sensor, and all sensors and actuators;
 The charge air temperature sensor and air-mass sensor;
 The turbocharger, including the turbocharger damper;
 The glow plug;
 The On-Board Diagnostic (OBD) system – Any malfunctions detected by the On-Board Diagnostic (OBD) system
other than those related to the transmission
Engine Long Block Warranty
The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block, crankshaft,
cylinder head, camshaft, and valve train.

What is Not Covered Under this Warranty Extension
This warranty extension will not cover:
 Any damage or malfunctions caused by installation of non-EPA or non-CARB certified emissions related parts,
including such damage or malfunction to parts needed for proper diagnosis of a covered part.
 Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or
neglect, but only if the damage or malfunction is causally related to the accident or vehicle misuse.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with the owner’s vehicle contains information on the limited
warranties applicable to their Volkswagen model. Owners should read these limited warranties carefully to determine
their warranty rights and obligations, as this information also applies to the coverage provided to them in this warranty
extension.
Vehicle Eligibility
To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions Warranty”
limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the
vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the warranty
extension parameters.

This Warranty Extension is applicable for vehicles with a totaled status as long as the previous damage is not the
cause of the current failure.
SAGA Warranty Claim Type
Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty” limited
warranty extension.
Page 2 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Loaner Vehicle Applicability
The cost or provision of a loaner vehicle for this warranty extension is applicable when the vehicle is projected to be in
the dealership’s possession for 3 or more hours.
SAGA Claim Coding
A1A
CU02
0010
Blank
MOB
CU020000
Select Outside Labor Operation

Claim Type
Service Number
Damage Code
Damage Location
Part Manufacturer Code
Outside Labor Operation
Causal Indicator

Important Information
For conditions that illuminate the MIL, and are not listed as a Service Number or Component, please submit the
extended emissions warranty claim using Service Number S657. Please also ensure a Guided Fault Finding log,
showing the DTC is uploaded to GFF paperless for review prior to submitting your claim to SAGA. If you have any
question or doubt about whether any component is covered under the 2.0L TDI Extended Emissions Warranty,
please contact the Warranty Helpline at 1-866-306-8447, select prompt 2.
Component Description
Engine assembly
Core plug
Piston
Piston rings
Piston pin
Connecting rod bearings
Connecting rod
Connecting rod bearing
shell/shim
Crankshaft
Crankshaft bearing
Crankshaft oil seal, flywheel end
Crankshaft oil seal, pulley end
Balance shaft
Chain for balance shaft
Balance shaft wheel (sprocket)
Camshaft
Camshaft bearings

Service Number
1009
1011
1310
1319
1326
1330
1340
1347
1348
1350
1359
1374
1385
1390
1392
1505
1510

Component Description
Camshaft oil seal toothed belt
side
Camshaft seal
Cylinder head
Cylinder head gasket
Cylinder head bolt
Cylinder head cover
Oil pressure sender
Oil pressure switch
Oil pump
Oil pan
Coolant temperature sensor
engine upstream
Coolant temperature sensor
engine downstream
Fuel tank
Fuel temperature sensor
Supply line
Return line

Service Number
1514
1516
1570
1571
1572
1582
1704
1705
1720
1750
1978
1978
2010
2036
2038
2039

Page 3 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Component Description

Service Number

Fuel pump relay
In-tank/low pressure pump
Fuel pump control module
Pedal position sender Automatic
transmission/Manual
transmission
Accelerator pedal Automatic
transmission/Manual
transmission
Turbocharger
Pressure pipe
Charge air cooler
Charge air temperature sensor
Connecting pipe
Turbocharger damper
(wastegate)
Boost pressure sensor
Vibration damper
Injection line
Fuel injectors
Fuel return pipe
Oxygen sensor
Temperature sensor
Air-mass sensor (HFM)
EDC control module
High pressure fuel rail
Pressure control valve/pressure
regulating valve

2065
2066
2070

Fuel rail pressure sensor
Distribution rail
High pressure pump
Throttle valve module position
sensor
Throttle valve housing
Intake manifold
Nox sensor
Exhaust manifold
EGR valves

2372
2373
2374

2078
2080
2130
2141
2143
2151
2157
2158
2168
2326
2330
2340
2345
2357
2358
2359
2360
2370
2371

2378
2379
2380
2381
2610
2639

Component Description

Service Number

EGR cooler
EGR solenoid valve
Connecting pipe
EGR filter
EGR throttle valve part
Selective Catalytic Reduction
Converter (SCR)

2643
2645
2647
2647
2649

Exhaust Flap
Exhaust flap module position
sensor
Exhaust gas temperature sensor
Exhaust gas temperature sensor
upstream turbocharger
Exhaust gas temperature sensor
upstream DOC
Exhaust gas temperature sensor
upstream PM trap
Exhaust gas temperature sensor
downstream PM trap

2671

EGR temperature sensor
Diesel Oxidation Catalytic
Converter (DOC) (Catalytic
Converter)
Diesel Particulate Filter (DPF)
DPF - differential pressure sensor
Pressure sensor control line
Urea level sensor (part of pump)
Urea tank temperature sensor
(part of pump)

2672

Reductive agent tank
Reductive agent heating element
Reductive agent supply module
Reductive agent supply line
Reducing Agent (AdBlue) Injector
Reductive agent analyzer
Reductive agent output
electronics

2681
2682
2683
2684
2685
2686

2670

2671
2672
2672
2672
2672
2672

2673
2674
2675
2676
2679
2679

2687

Page 4 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Component Description

Service Number

Crank angle/engine speed
sensor/impulse sender
crankshaft
Glow plug
Cylinder pressure sensor/glow
plug

2873
2884
2884

Component Description
Glow period control module
Instrument cluster
Check engine light
Environmental temperature
sensor

Service Number
2887
9025
9027
9168

Document Revision Table
Publish Date
08/20/2019

Reason For Update
Updated Loaner Eligibility and Totaled Status

Page 5 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.