Warranty Information
Policies and Procedures Bulletin

Number: VWP-17-01

Subject:

Date: Aug. 20, 2019

“Extended Emissions Warranty” Limited Warranty
Extension - REVISED

Questions? For any questions regarding this warranty extension, please contact the Warranty
Helpline at 1-866-306-8447 or warranty.helpline@vw.com.

This document modifies the Volkswagen
Warranty Policies and Procedures
Manual.

For Volkswagen 2.0L TDI GEN 3 vehicles repaired by the emissions modification recall, the following warranty
extension is applicable.

“Extended Emissions Warranty” Limited Warranty Extension
For the following Volkswagen 2.0 L TDI engine vehicles repaired by the emissions modification recall, a warranty
extension is applicable as defined below.
 2015 MY Beetle with engine code CVCA
 2015 MY Beetle Convertible with engine code CVCA
 2015 MY Golf with engine code CRUA
 2015 MY Golf SportWagen with engine code CRUA
 2015 MY Jetta with engine code CVCA
 2015 MY Passat with engine code CVCA

Warranty Period
Once the updated emissions control system software has been installed, Volkswagen will extend the Emissions Control
Systems Warranty for certain emissions-related components. The warranty period for the “Extended Emissions
Warranty” is the greater of:
 11 years or 162,000 miles, whichever occurs first, from the vehicle’s original in- service date; OR
 5 years or 60,000 miles, whichever occurs first, from the date and mileage of Phase 1 of the emissions
modification. At the time of the subsequent Phase 2 modification, the extended warranty will be honored for 5
years or 60,000 miles, whichever occurs first, from the date and mileage of the completion of Phase 2.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the original purchaser or
the original lessee; or if the vehicle was first placed in service as a “demonstrator” or “company” car, on the date such
vehicle was first placed in service.

Transferability
This warranty extension is fully transferable to subsequent owners.
What Does this Warranty Extension Cover
The “Extended Emissions Warranty” limited warranty extension consists of two parts, the Emission Control System
Warranty and the Engine Long Block Warranty.

Page 1 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Emission Control System Warranty
The emissions control system warranty covers all components which are replaced as part of the emissions modification
and any component which can reasonably be impacted by effects of the emissions modification. The warranty includes
the following parts or systems:
 The entire exhaust after treatment system, including the Diesel Oxidation Catalytic Converter, the Diesel
Particulate Filter, the Selective Catalytic Reduction converter, the dosing injector and other Diesel Exhaust Fluid
system components, the exhaust flap, and all sensors and actuators;
 The fuel system, including fuel pumps, high pressure fuel rail, fuel injectors, pressure control valve, and all
sensors and actuators;
 The EGR system, including EGR valves, EGR cooler, EGR filter, EGR temperature sensor, all related hoses and
pipes, and all sensors and actuators;
 The charge air temperature sensor and air-mass sensor;
 The turbocharger, including the turbocharger damper; and
 The On-board Diagnostic (OBD) system, including SCR DEF quality sensor.
Engine Long Block Warranty
The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block, crankshaft,
cylinder head, camshaft, and valve train.

What is Not Covered Under this Warranty Extension
This warranty extension will not cover:
 Any damage or malfunctions caused by installation of non-EPA or non-CARB certified emissions related parts,
including such damage or malfunction to parts needed for proper diagnosis of a covered part.
 Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or
neglect, but only if the damage or malfunction is causally related to the accident or vehicle misuse.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with the owner’s vehicle contains information on the limited
warranties applicable to their Volkswagen model. Owners should read these limited warranties carefully to determine
their warranty rights and obligations, as this information also applies to the coverage provided to them in this warranty
extension.
Vehicle Eligibility
To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions Warranty”
limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the
vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the warranty
extension parameters.
This Warranty Extension is applicable for vehicles with a totaled status as long as the previous damage is not the
cause of the current failure.
SAGA Warranty Claim Type
Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty” limited
warranty extension.

Page 2 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Loaner Vehicle Applicability
The cost or provision of a loaner vehicle for this warranty extension is applicable when the vehicle is projected to be in
the dealership’s possession for 3 or more hours.

SAGA Claim Entry
Claim Type
Service Number
Damage Code
Damage Location
Part Manufacturer Code
Outside Labor Operation
Causal Indicator

A1A
CU02
0010
Blank
MOB
CU020000
Select Outside Labor Operation

Important Information
For conditions that illuminate the MIL, and are not listed as a Service Number or Component, please submit the
extended emissions warranty claim using Service Number S657. Please also ensure a Guided Fault Finding log,
showing the DTC is uploaded to GFF paperless for review prior to submitting your claim to SAGA. If you have any
question or doubt about whether any component is covered under the 2.0L TDI Extended Emissions Warranty,
please contact the Warranty Helpline at 1-866-306-8447, select prompt 2.

Component Description
Block/crankcase
Freeze plug
Piston
Piston with rings
Piston pin
Connecting rod bearings
Connecting rod
Connecting rod bearing shell/shim
Crankshaft
Crankshaft bearing
Crankshaft oil seal, flywheel end
Crankshaft oil seal, pulley end
Balance shaft
Balance shaft chain
Camshaft
Camshaft bearings
Camshaft oil seal toothed belt side
Camshaft oil seal
Cylinder head

Service
Number
1009
1011
1310
1319
1326
1330
1340
1347
1348
1350
1359
1374
1385
1390
1505
1510
1514
1516
1570

Component Description
Cylinder head gasket
Cylinder head bolt
Cylinder head cover
Control valve - VVT
Control housing
Oil pressure sender
Oil pressure switch
Oil pump/gasket
Oil pan upper
Coolant temperature sensor engine
downstream
Coolant temperature sensor engine
upstream
Fuel tank
Fuel temperature sensor
Supply line
Return line
Fuel pump relay

Service
Number
1571
1572
1582
1584
1585
1704
1705
1720
1750
1978
1978
2010
2036
2038
2039
2065

Page 3 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Component Description
Electric fuel pump
Fuel pump control module
Accelerator pedal module
Automatic transmission /Manual
transmission position sensor
Accelerator pedal Automatic
transmission / Manual transmission
Turbocharger
Pressure pipe
Charge air cooler
Charge air temperature sensor
Charge air temperature sensor
downstream
Charge air temperature sensor
upstream
Connecting pipe
Turbocharger damper
Boost pressure sensor
Vibration damper
Injection line
Fuel injectors
Fuel return pipe
Oxygen Sensor
Temperature sensor
Air-mass sensor (HFM)
EDC control module
Fuel rail
Pressure control valve
Rail pressure sensor
High pressure fuel rail
High pressure fuel pump
Throttle valve module position
sensor
Throttle valve housing
Intake manifold
NOx sensor
Exhaust manifold

Service
Number
2066
2070
2078
2080
2130
2141
2143
2151
2151
2151
2157
2158
2168
2326
2330
2340
2345
2357
2358
2359
2360
2370
2371
2372
2373
2374
2378
2379
2380
2381
2610

Component Description
EGR valves
EGR cooler
EGR solenoid valve
Connecting pipe
EGR filter
EGR throttle valve part
NOx Reduction Catalytic Converter
Selective Catalytic Reduction
Converter (SCR)
Exhaust flap
Exhaust flap module position sensor
Exhaust gas temperature sensor
Exhaust gas temperature sensor
downstream LP EGR cooler
Exhaust gas temperature sensor
downstream PM trap
Exhaust gas temperature sensor
upstream DOC
Exhaust gas temperature sensor
upstream PM trap
Exhaust gas temperature sensor
upstream turbocharger
EGR temperature sensor
Diesel Oxidation Catalytic Converter
Diesel Particulate Filter
DPF - differential pressure sensor
Pressure sensor control line
AdBlue pump
AdBlue tank
SCR DEF quality sensor
Urea level sensor
Urea quality sensor
Urea tank temperature sensor
Reductive agent heating element
Reductive agent supply module
AdBlue front supply line
AdBlue rear supply line

Service
Number
2639
2643
2645
2647
2647
2649
2670
2670
2671
2671
2672
2672
2672
2672
2672
2672
2672
2673
2674
2675
2676
2679
2681
2681
2681
2681
2681
2682
2683
2684
2684

Page 4 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Component Description
Reducing agent AdBlue Injector
Reductive agent analyzer
Reductive agent output electronics
Crank angle/engine speed sensor
Cylinder pressure sensor

Service
Number
2685
2686
2687
2873
2884

Component Description
Glow plug
Glow period control module
Instrument cluster
Check engine light
Environmental temperature sensor

Service
Number
2884
2887
9025
9027
9168

Document Revision Table
Publish Date
08/20/2019

Reason For Update
Updated Loaner Eligibility and Totaled Status

Page 5 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.