TIS Service Bulletin

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SI B66 24 19
Drivers Assistance, Remote Control Systems

July 2019
Technical Service

REMOTE CONTROL IS NOT DETECTED
MODEL
G05 (X5 Sport Activity
Vehicle)

G07 (X7 Sport Activity
Vehicle)

G20 (3 Series Sedan)

G29 (Z4 Roadster)

G14 (8 Series
Convertible)

G15 (8 Series
Coupe)

SITUATION
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may
not start when placing the key again the steering column.
Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not
affected.

CAUSE
Software error in the BDC (Body Domain Controller) module.

CORRECTION
Reprogram the vehicle.

PROCEDURE
1. Perform diagnosis with the latest version of ISTA, working through test module.
2. Perform test module Comfort Access aerials to ensure all key are recognized.
3. Are all key recognized by the vehicle?
YES: Proceed to Step 4
NO: Further diagnosis with ISTA is needed
4. Program the vehicle using ISTA 4.17.4x or higher (released mid-June 2019).

Model

Target integration level

G05, G07, G14, G15, G20, G29

S18A-19-03-560 or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation.

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5. Verify correct vehicle comfort access locking/unlocking, and engine starting.

WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or
the BMW Certified Pre-Owned Program.

Defect Code:

6138270200

BDC Body Domain Controller software error/internal
equipment fault

Labor
Operation:

Labor
Allowance:

Description:

00 00 006

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply (indicated
in AIR as Charging battery)

Or:
00 00 556
And:
61 21 528
And, as
necessary:
61 00 006

Work time (WT) Performing vehicle diagnosis – test module

And:
61 00 730

Refer to AIR

Programming/encoding control unit(s)

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require
an individual punch time and an explanation on the repair order and in the claim comments section.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control units, the programming procedure may only be invoiced one
time.
Programming and Encoding - Vehicle Control Units
The programming procedure automatically reprograms and encodes all vehicle control modules which do not
have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related repair work under the defect code listed in this bulletin
with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section.
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim this control module-related repair work using the
applicable defect code and labor operations (including diagnosis) in AIR.

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Other Repairs
If other eligible and covered work is performed as a result of performing the ISTA diagnostics and related test
plans, claim this work with the applicable defect code and the labor operations (including diagnosis with
separate punch times) that are listed in AIR.
[ Copyright ©2019 BMW of North America, Inc. ]

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