Service Information Bulletin
Warranties

July 31, 2019
B01 29 18

N63 CLASS ACTION SETTLEMENT FOR OIL CONSUMPTION AND
BATTERY DRAIN - OVERVIEW
This Service Information Bulletin replaces SI B01 29 18 dated October 2018.
What’s New:
• Model Class Vehicle listing clarified
• SIB reformatted and various text sections updated/clarified

MODEL (Class Vehicles)
Certain of the following US-specification BMW vehicles sold or leased in the United States and Puerto
Rico are included:
E70 (X5 xDrive50i)
(N63) Model Years (MY)
2010, 2011, 2012 and
2013

E71 (X6 xDrive50i) (N63)
MY 2009, 2010, 2012,
2013 and 2014

E72 (ActiveHybrid X6)
(N63) MY 2009, 2010
and 2011

F01 (750i xDrive Sedan
and ALPINA B7) (N63)
MY 2010, 2011 and
2012

F02 (750Li Sedan and
ALPINA B7) (N63) MY
2009, 2010, 2011 and
2012

F02 (750Li xDrive
Sedan and ALPINA
B7) (N63) MY 2010,
2011 and 2012

F07 (550i Gran
Turismo) (N63) MY
2010, 2011 and 2012

F07 (550i x Drive Gran
F10 (550i Sedan)
Turismo) (N63) MY 2010, (N63) MY 2010, 2011,
2011 and 2012
2012 and 2013

F12 (650i Convertible)
(N63) MY 2011 and
2012

F12 (650i xDrive
Convertible) (N63) MY
2011 and 2012

F13 (650i Coupe)
(N63) MY 2011 and
2012

F01 (750i Sedan
and ALPINA B7)
(N63) MY 2009,
2010, 2011 and
2012
F04 (ActiveHybrid
750i) (N63) MY
2010 (one VIN),
2011, 2012 and
2013
F10 (550i xDrive
Sedan) (N63) MY
2010, 2011, 2012
and 2013
F13 (650i xDrive
Coupe) (N63) MY
2011 and 2012

Eligible Class Vehicles
This bulletin applies to Class Members who are current owners/lessees of Class Vehicles that have
not opted-out of the Settlement, therefore, accepting the corresponding Class Member benefits.
To assist you in identifying these eligible Class Vehicles, the DCSnet Warranty Vehicle Inquiry has
been updated with the VIN-specific Vehicle Comment shown below:
Please see SI B01 29 18: The current owner or lessee (Class Member) and their Class Vehicle
are eligible to receive the applicable benefits of the N63 Engine Oil Consumption/Battery
Drain Class Action settlement.

© 2019 BMW of North America, LLC

Non-Eligible Class Vehicles
Certain Class Members have opted out of this Settlement. Those Class Members are excluded and
not eligible for any of the corresponding Class benefits.
To assist you in identifying these non-eligible Class Vehicles, the DCSnet Warranty Vehicle Inquiry
has been updated with the VIN-specific Vehicle Comment shown below:
Please see SI B01 29 18: The current owner/lessee of this Class Vehicle has opted-out of the
N63 Engine Oil Consumption/Battery Drain Class Action Settlement. By asking to be
excluded, the current owner/lessee and this vehicle are not eligible to receive any of the
Settlement Class benefits, except for the previously offered N63 Customer Care Package, if
the CCP is still open/eligible to be performed.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above
Eligible Class Vehicle opted-in statement in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have eligibility and/or coverage questions, please contact the Warranty department through IDS
by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any
repair.

Information
BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs
(Class Members) in the following class action: Bang, et al v. BMW of North America, et al.
The Court granted Final Approval of the nationwide settlement, this settlement is Effective as of
October 12, 2018 (Effective Date).
The Settlement provided current and previous owners an opportunity to be reimbursed for certain past
expenses, and for the current owners, certain free future benefits.
Class Vehicles
This lawsuit involves the US-specification N63 engine equipped BMW 5 Series, 6 Series, 7 Series, X5,
and X6 models, listed in this Service Information Bulletin, that were purchased or leased in the United
States and Puerto Rico (Class Vehicles).
Class Allegations
The lawsuit alleges that the Class Vehicles’ N63 engine consumes excessive amounts of engine oil,
require additional oil changes and that engine oil often has to be added in-between the regular oil
change interval
Further, these Class Vehicles also experience substantial battery drain which can potentially cause
premature battery failures.
Class Members
Class Member are persons or entities who have not opted out of the Settlement that:



Currently own or lease a Class Vehicle that was distributed for sale or lease in the United
States or Puerto Rico
Formerly owned or leased a Class Vehicle that was distributed for sale or lease in the United
States or Puerto Rico

© 2019 BMW of North America, LLC

Class Member Notification
For the current eligible population of 73,700 vehicles, approximately 260,000 Settlement Notification
mailings were sent by the Claims Administrator to the current and previous owners.
Copies of the notices that were sent to current and former customers are attached.
Class Member Inquiries and Questions
For additional information about the settlement and the claims process, please either refer customers
to the:



Settlement website www.BangClassSettlement.com; or the
Toll free phone number at (877) 832-4402.

Below is basic information about the settlement that is available with repair order/claim dates
on or after October 12, 2018.

Service Campaign for Eligible Class Vehicles
N63 Customer Care Package (CCP)
The previously offered CCP repairs and procedures that are outlined in SI B00 13 14, SI B11 06 14, SI
B11 16 14 and SI B61 30 14 are still available if the CCP was not previously completed on an eligible
vehicle.
The following Three (3) Service Campaign benefits are available to:



Class Members who are the current owners/lessees of Class Vehicles;
Who have not opted-out of the Settlement.

These Three Service Campaign benefits are available:


Up to the first 10 years or 120,000 miles, whichever occurs first, as determined by the original
in-service date (unless noted otherwise below).

Three (3) Free* Future Oil Services
Three (3) future engine oil services (not to exceed $75.00/oil service*); Class Members will received a
VIN-specific voucher that will be used to identify for these services.
For more information about this Settlement benefit, please refer to SI B01 23 18.
N63 Engine Oil Consumption Testing/Engine Repair or Replacement
Class Vehicle engine diagnosis and the corresponding repair procedures outlined in bulletin B01 21
18 are covered under the terms of this Class Action Settlement for first 10 years or 120,000 miles,
whichever occurs first, as determined by the original in-service date.
However, if a vehicle’s mileage or time in service had already exceeded the above settlement
guidelines prior to the Class Action’s effective date of October 12, 2018, then this vehicle is
entitled to an additional 1 year/12,000 miles for a total 11 years/132,000 miles, whichever
occurs first.

© 2019 BMW of North America, LLC

The settlement terms, conditions and customer contribution percentage matrix for applicable repairs
apply.
Engine diagnosis:
A. Up to three (3) engine oil consumption (two-part setup/test) diagnosis procedures may be
eligible to be performed, reimbursed at 100%.
Based on the result of the engine diagnosis, when applicable:
B. Eligible engine repairs are reimbursed at 100%.
C. Eligible complete engine assembly replacements (including supplemental/in conjunction
repairs) are reimbursed according to the customer contribution percentage matrix.
BMW Certified Pre-owned (CPO) Vehicles
Eligible engine repairs are covered under the terms of the applicable CPO coverage.
For more information on this Settlement benefit, please refer to SI B01 21 18
Battery Replacement
Replace/Retrofit a Class Vehicle to a 105 AH AGM Battery
For qualifying Class Vehicles (regardless of time or mileage) that can be retrofitted with a 105 AH
battery, BMW will provide the Class Member’s vehicle with:


One (1) new 105 AH battery to replace the 90 AH battery if they did not previously receive a
replacement battery at a BMW center.

Replace the existing Class Vehicle’s 90 AH 12 V Battery (Vehicles Non-Retrofittable to the 105
AH 12 V Battery).
For qualifying Class Vehicles with a 90 AH battery that cannot accommodate the 105 AH battery
(regardless of time or mileage), BMW will provide the Class Member’s vehicle, one time, with:


A 90 AH replacement battery at a BMW center.

The standard BMW Parts Warranty coverage applies to the above battery replacements. For more
information on this Settlement benefit, please refer to SI B01 22 18.

Other Class Action Settlement Benefits
New Vehicle Credit Voucher Benefit
Class Members will receive:
1. A credit voucher good for either (a) $1,500 towards the purchase/lease of a new BMW 6 or 7
Series vehicle; or (b) $1,000 towards the purchase/lease of any other new BMW vehicle.
2. The credit voucher will be transferable to immediate family members (children, parents, and
siblings) and will be valid for one (1) year from the Effective Date.

© 2019 BMW of North America, LLC

Class Member Prior Reimbursement Benefits (Subject to certain limitations)
Note: Class Members had to submit their reimbursement request for the following items to the
Claims Administrator by October 12, 2018.
Class Members may be eligible to apply for and receive the following benefits
1. Reimbursement for up to three (3) eligible past expenses for oil services; alternatively, Class
Members can choose to receive a voucher for up to three (3) future oil services (not to exceed
$75/oil service)
2. Reimbursement for eligible oil purchases for Top Offs
3. Reimbursement for eligible towing/rental/roadside-assistance service
4. Reimbursement for eligible battery replacement

© 2019 BMW of North America, LLC

Bang Settlement Administrator - 6013
PO Box 44
Minneapolis MN 55440-0044

F O R O F F I C I A L U S E O N LY

01

I MP O R TA N T L EG AL M ATERIAL S

*clmnt_idno*

UAA

Page 1 of 4

CLAIM FORM TO RECEIVE REIMBURSEMENT FOR ELIGIBLE PAST EXPENSES IN
BANG v. BMW OF NORTH AMERICA, LLC
Complete this form only if you wish to make a claim for reimbursement for eligible past expenses
benefits available under the Settlement.
PLEASE TYPE OR PRINT LEGIBLY
This form must be submitted or postmarked on or before October 10, 2018
You must supply all of the following information in order to obtain reimbursement for eligible past expenses under this
Settlement.
Name:
Address:
Email address:
BMW Model Year: 20

Model:

(ex: 550 or X6)

Vehicle Identification Number:
(The VIN is 17 characters and can be found on the metal plate at the bottom of the driver’s side front windshield or on your sale
or title documents.)
Date of Purchase/Lease:

/

/

YOU MAY BE ELIGIBLE FOR ONE OR MORE OF THE FOLLOWING BENEFITS/REIMBURSEMENTS FOR PAST EXPENSES
PROVIDED UNDER THE SETTLEMENT:
A. Reimbursement for Past Oil Services or Vouchers for Future Oil Services
B. Reimbursement for up to 7 Quarts of Oil Previously Purchased Between Oil Services
C. Reimbursement for Past Towing/Rental/Roadside-Assistance Service
D. Reimbursement for the Past Replacement of a Battery that was less than 3 Years Old
PLEASE COMPLETE THIS CLAIM FORM ONLY IF YOU ARE
SEEKING ANY OF THE BENEFITS/REIMBURSEMENTS LISTED ABOVE.

QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com

*6013*

*CF*

*RUST*

*clmnt_idno*
You MUST submit this Claim Form if you are seeking reimbursement for any of the items listed in A-D on the previous page. You do
not need to submit this Claim Form if you are only seeking the relief detailed in items E-H (below):
E.

You are a current owner or lessee of a Class Vehicle seeking to have the “N63 Customer Care Package” performed on your
Class Vehicle, and your Class Vehicle has not yet received the N63 Customer Care Package; you should contact your local
BMW Center to schedule an appointment.

F.

You are a current owner or lessee of a Class Vehicle seeking Oil-Consumption Testing or engine replacement following failed
oil-consumption tests, please check the Settlement website www.BangClassSettlement.com after September 10, 2018 to
see if the Settlement has been approved and become effective. After the Settlement has become effective, you can make
an appointment with a BMW Center.

G. You are a current owner or lessee of a Class Vehicle seeking three (3) Future Oil Services on a Class Vehicle; a voucher for
those services is included with this Notice Package.* Those Future Oil Services will be available after the Settlement has
become effective.
H. You are a current or former owner or lessee of a Class Vehicle seeking to obtain the New Vehicle Discount; a voucher for that
benefit is included with this Notice Package. The New Vehicle Discount will be available after the Settlement has become
effective.
In order to expedite your claim submission and processing, please place a check mark () or (X) next to each
benefit you are seeking (you may be eligible for more than one benefit):
Reimbursement for Past Oil Services and/or Vouchers for Future Oil Services (go to “A” below)
Reimbursement for up to 7 Quarts of Oil Previously Purchased Between Oil Services (go to “B” below)
Reimbursement for Past Towing/Rental/Roadside-Assistance Service (go to “C” below)
Reimbursement for Past Replacement of a Battery that was less than 3 Years Old (go to “D” below)
PLEASE SEE QUESTIONS 7 AND 9 ON THE NOTICE FORM FOR MORE INFORMATION AND LIMITATIONS.
CLAIMS FOR REIMBURSEMENT FOR PAST EXPENSES
If you are seeking reimbursement for past expenses, please follow these instructions. You can seek reimbursement for more than
one category. Please print the applicable reimbursement category or categories (A, B, C, and/or D) on the top right-hand corner
of any documents that you submit to support a reimbursement claim.
A. Reimbursement for Past Oil Services
To obtain reimbursement for up to three (3) past oil services (not to exceed $75 each), you must submit for each oil service
claimed documents showing:
a.

The amount you paid for the oil service as evidenced by a repair invoice; and

b. That the oil service occurred prior to 10 years/120,000 miles from your Class Vehicle’s in-service date; and
c.

That the oil service took place less than 12 months/10,500 miles after a previous oil service as evidenced by the repair
invoice of the prior oil service and the invoice for the oil service for which you are seeking reimbursement.

For each set of supporting documents submitted (up to 3), please indicate that they are being submitted for Reimbursement
Category A by writing “A” in the top right-hand corner of each document. Alternatively, instead of reimbursement, you can choose
to receive a voucher good for a future oil service on a Class Vehicle. Please note your choice below.

QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com
Page 2 of 4

*clmnt_idno*
You can use the table below for each oil service that you are seeking to have reimbursed or for which you are seeking a voucher
for a future oil service.
Claim

Mileage

Date

Cash

Voucher

Oil service for which you are seeking reimbursement
1

Prior oil service
Difference (must be less than 12 months/10,500 miles)
Oil service for which you are seeking reimbursement

2

Prior oil service
Difference (must be less than 12 months/10,500 miles)
Oil service for which you are seeking reimbursement

3

Prior oil service
Difference (must be less than 12 months/10,500 miles)

B. Reimbursement for Past Oil Purchases for up to 7 Quarts of Oil Previously Purchased Between Oil Services
To obtain reimbursement for the cost (up to $10 per quart) of up to seven (7) quarts of oil that you purchased between oil services,
you must submit documents showing that:
a.

The oil was of the same type and grade specified for your Class Vehicle in the owner’s manual or on the vehicle, as
evidenced by a proof of purchase or a repair order/service invoice; and

b. There was at least one (1) prior oil-consumption complaint about your Class Vehicle to BMW NA or an authorized BMW
Center, as confirmed by a repair order, a BMW NA Customer Relations Report, or other written documentation of an oilconsumption complaint to BMW NA or to one of its authorized centers; and
c.

Your Class Vehicle had fewer than 10 years and 120,000 miles at the time of oil purchase(s) as evidenced by required
proofs, for example, service records from before and/or after the oil purchase.

For each set of supporting documents submitted (for up to seven (7) quarts of oil), please indicate that they are being submitted
for Reimbursement Category B by writing “B” in the top right hand corner of each document.
C. Reimbursement for Past Towing/Rental/Roadside-Assistance Service
To obtain reimbursement of up to $50 for the cost of one (1) towing/rental/roadside-assistance service you incurred because of
an excess oil consumption or premature battery failure issue, you must submit documents showing that:
a.

Your Class Vehicle was towed to an authorized BMW Center or a third-party repair facility as evidenced by a repair order
or service invoice; and

b. The repair order or service invoice states that the towing/rental/roadside-assistance service was related to an excess
oil consumption or a premature battery failure issue.
Please indicate that the supporting documents are being submitted for Reimbursement Category C by writing “C” in the top
right-hand corner of each document.
D. Reimbursement for Past Replacement of a Battery that Was Less than 3 Years Old
If you are seeking reimbursement for one (1) replacement of a 90 Ah or 105 Ah battery, you must submit documents showing that:
a.

You purchased a 90 Ah or 105Ah battery;

b. The replaced (discharged) battery was less than 3 years old; and
c.

You purchased the replacement (new) battery outside the 4 year/50,000 mile New Vehicle Limited Warranty period.

Please indicate that the supporting documents are being submitted for Reimbursement Category D by writing “D” in the top
right-hand corner of each document.

QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com
Page 3 of 4

*clmnt_idno*
Did you receive any “goodwill” or other cost/price adjustment, coupon, reimbursement, or refund from BMW NA, a BMW Center,
insurer or any person or entity associated with Defendants, equal to or in excess of the amount of the claim submitted in connection
with any of the above services, repairs, or replacement?
If so, please provide proof of same and explain below.

COMPLETED CLAIM FORMS CAN BE SUBMITTED BY MAIL OR ONLINE.
IF SUBMITTING BY MAIL, COMPLETE THIS CLAIM FORM AND MAIL IT, POSTMARKED ON OR BEFORE OCTOBER 10, 2018 TO:
Bang Settlement Administrator - 6013
PO Box 44
Minneapolis, MN 55440-0044
IF SUBMITTING ONLINE, COMPLETE AND SUBMIT THE CLAIM FORM AVAILABLE AT WWW.BANGCLASSSETTLEMENT.COM ON OR
BEFORE OCTOBER 10, 2018.
CLAIMANT DECLAR ATION
I declare under penalty of perjury that the information above and the documents I have supplied are true and correct to the best
of my knowledge.
Signed On:

/
/
(DD/MM/YYYY)

in

,

(City)

(State)

(Sign your name here)

(Type or print your name here)

(Capacity of person signing - if applicable)

QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com
Page 4 of 4

United States District Court for the District of New Jersey
If you are a current or former owner or lessee of a model-year 2009 to 2014 BMW vehicle with an “N63” engine, you
could get benefits from a class-action settlement.
A federal court has authorized this notice. This is not a solicitation from a lawyer.
•
•
•

A nationwide settlement has been reached in a class action lawsuit against BMW of North America, LLC and Bayerische
Motoren Werke Aktiengesellschaft involving certain model-year 2009 to 2014 BMW 5 series, 6 series, 7 series, X5, and
X6 vehicles equipped with an N63 engine.

The Settlement provides an opportunity to be reimbursed for certain past expenses and to obtain free future benefits,
which are explained more fully below.
Your legal rights are affected whether you act or don’t act, so please read this notice carefully.

YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT:
SUBMIT A CLAIM FORM
Make a claim to receive the valuable Claims must be submitted by October
AND/OR TAKE YOUR
reimbursements for eligible past 10, 2018. See Question 8, below.
CLASS VEHICLE TO AN
expenses and benefits potentially You may bring your Class Vehicle to
AUTHORIZED BMW CENTER available to you under the Settlement a BMW Center and/or utilize the
and/or take your vehicle to an new vehicle discount voucher and free
authorized BMW Center for certain future oil services vouchers after the
free services after the Settlement is Settlement is approved. See Question 6,
approved and/or utilize the new vehicle below.
discount voucher and free future oil
services vouchers.
EXCLUDE YOURSELF
Write to the Settlement Administrator Requests for Exclusion must be
to opt out of the Settlement. This is the postmarked by August 23, 2018. See
only option that allows you to be part of Question 12, below.
any other lawsuit, or your own lawsuit,
against the Defendants about the legal
claims released in this Settlement.
OBJECT
Write to the judge about why you do Objections must be postmarked by
not like the Settlement.
August 23, 2018. See Question 17,
below.
GO TO A HEARING
DO NOTHING

•
•

Ask to speak in court to the judge about The Final Approval Hearing is currently
the Settlement.
scheduled for September 10, 2018. See
Question 19, below.
Give up many of the benefits you may See Question 22, below.
be entitled to under the Settlement and
your right to be part of any other lawsuit
against the Defendants about the legal
claims released by the Settlement.

These rights and options -- and the deadlines to exercise them -- are explained in this notice.

The Court in charge of this case still must decide whether to approve the Settlement before any benefits can be distributed.
Please be patient and check the settlement website for updates.

QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com
PARA UNA NOTIFICACION EN ESPANOL, LLAMAR O VISITAR NUESTRO www.BangClassSettlement.com
-1-

BASIC INFORMATION
1.
2.
3.
4.

WHAT THIS NOTICE CONTAINS

Why have I received this notice?
What is the lawsuit about?