T-SB-0066-19

June 19, 2019

Manual Slide Door Center Hinge Corrosion
Service
Category

Vehicle Exterior

Section

Door/Hatch

Market USA

Applicability
YEAR(S)

MODEL(S)

2011 - 2018

Sienna

ADDITIONAL INFORMATION

Introduction

Some 2011 – 2018 model year Sienna vehicles equipped with manual doors may exhibit a
condition where the slide door center hinge has corroded, causing the slide door to become
difficult to operate while opening or closing. Follow the Inspection and Repair Procedures in this
bulletin to address this condition.

Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

BD1902

R & R Slide Door Center Hinge
(One Side)*

0.4

68380-08040
68390-08040

97

17

Combo A

Opposite Side*

0.3

*Use typical body shop sublet type “ZZ Other” for painting of the slide door center hinge.

APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

Parts Information
PART NUMBER

PART NAME

QTY

04009-02608

Hinge Assy, Slide Door, Center Hinge RH

1

04009-02708

Hinge Assy, Slide Door, Center Hinge LH

1

PREVIOUS

NEW

68380-08040
68390-08040

© 2019 Toyota Motor Sales, USA

Page 1 of 5

T-SB-0066-19

June 19, 2019

Page 2 of 5

Manual Slide Door Center Hinge Corrosion
Inspection Procedure

1. Does the slide door have other concerns related to the front latch or fuel lid?
 YES — Diagnose and repair using the applicable Repair Manual, then continue
to step 2.
 NO — Continue to step 2.
2. Scribe a line on the center hinge,
as shown.

Figure 1.

3. Watch the scribe lines while manually
moving the slide door forward and
backward until just BEFORE the closed
position and when the center hinge pivots.

Figure 2.

© 2019 Toyota Motor Sales, USA

T-SB-0066-19

June 19, 2019

Page 3 of 5

Manual Slide Door Center Hinge Corrosion
Inspection Procedure (continued)

4. Confirm if the scribe lines rotate together or independently. (Refer to Figures 3 and 4 for
examples of the scribe line rotation.)
Do the scribe lines rotate together when the hinge pivots, as shown in Figure 3?



YES — If the scribe lines rotate together, then the pin and bushing are seized and the
center hinge should be replaced. Continue to the Repair Procedure.
NO — If the scribe lines rotate independently (as shown in Figure 4), then this bulletin
does NOT apply. Continue diagnosis using the applicable Repair Manual.

Figure 3. NG Condition

Figure 4. OK Condition

© 2019 Toyota Motor Sales, USA

T-SB-0066-19

June 19, 2019

Page 4 of 5

Manual Slide Door Center Hinge Corrosion
Repair Procedure
NOTE
BEFORE installation of the NEW center hinge, be sure it is painted to match the exterior of the vehicle.

1. Remove the center hinge assembly.
A. Remove the three bolts and disconnect
the center hinge.

Figure 6.

NOTICE
To prevent damage when removing
the door, have someone hold the
lower part of the door, as it will
become unstable AFTER the center
hinge is disconnected from the door
body. The door will need to be held
until the NEW center hinge
is installed.

B. Move the center hinge to the front of
the slide rail and remove it, as shown.

Figure 7.

© 2019 Toyota Motor Sales, USA

T-SB-0066-19

June 19, 2019

Page 5 of 5

Manual Slide Door Center Hinge Corrosion
Repair Procedure (continued)

2. Install the door center hinge assembly.
A. Install the NEW center hinge and move
it to the rear of the slide rail, as shown.

B. Install the center hinge with the
three bolts.

Figure 8.

Figure 9.

Torque: 31 N*m (316 kgf*cm, 23 ft*lbf)

C. Using a brush, apply an anti-rust
coating to the center hinge, as shown.

Figure 10.

1
c

1

3. Cycle the slide door to confirm the repair.

© 2019 Toyota Motor Sales, USA

Anti-rust Coating