NHTSA ID Number: 10162712
Manufacturer Communication Number: 17730-312 Rev A
TSB/Document Date: 2019-07-15
Summary
Operation Name: Hendrickson
Truck Commercial Vehicle Systems Document Name: Technical Procedure - SOFTEK Front Suspension System for Lion Bus Summary: This document provides preventive maintenance, service, repair and rebuild instructions for Hendrickson SOFTEK front axle and suspension systems equipped on Lion Bus vehicles.
2. Position the steer axle tires straight ahead.
3. Remove the cotter pin and castle nut.
DO NOT HEAT THE CROSS TUBE WITH A TORCH TO FACILITATE THE REMOVAL OF THE TIE ROD END. THE
USE OF SUCH HEAT CAN ADVERSELY AFFECT THE STRENGTH OF THE CROSS TUBE. A COMPONENT
DAMAGED IN THIS MANNER WILL RESULT IN LOSS OF WARRANTY, AND CAN RESULT IN THE LOSS OF
VEHICLE CONTROL, AND POSSIBLE PERSONAL INJURY OR PROPERTY DAMAGE.
17730-312
53
Component Replacement
SOFTEK® for Lion Bus
FIGURE 9-47
4. Lightly tap the side of the lower steering
knuckle (Ackermann arm) to loosen the tie rod
end from the Ackermann arm, see Figure 9-47.
5. Repeat Steps 3 and 4 to remove the other tie
rod end.
6. Remove the cross tube and tie rod ends from
the vehicle.
7. Mount the cross tube in a soft jaw vice.
8. Remove the hardware from the clamp on the cross tube.
9. Count the exposed threads on the tie rod end being replaced.
10. Remove the tie rod end from the cross tube.
11. If the opposing tie rod end is being replaced repeat Steps 8 through 10.
12. Inspect the cross tube for dents, cracks, or thread damage. Replace the cross tube if needed.
ASSEMBLY
1. Lubricate the new tie rod end threads with Anti-Seize.
NOTE
When installing the cross tube the thread direction of the tie rod ends are as follows:
■ A right hand threaded tie rod end will be installed into the right side lower steering knuckle.
■ A left hand threaded tie rod end will be installed into the left side lower steering knuckle.
2. Install the new tie rod end into the cross tube, leaving the same amount of threads exposed
that were counted on the failed tie rod end prior to removal.
FIGURE 9-48
5/8" Tie
Rod Clamp Bolt
It is critical to check the 5/8" tie rod clamp
bolt head location to verify the clamp
fasteners have sufficient clearance away
from the lower shock mount at full wheel
cut. The fasteners must not contact the
lower shock mount.
Tie Rod Cross Tube Slots
It is critical to have the threaded
portion of the tie rod end extend past
the slots in the tie rod cross tube.
Threaded Portion
of the Tie Rod End
5/8" Tie
Rod Clamp Locknut
Tightening Torque 68 ± 7 ft. lbs.
THE THREADED PORTION OF THE TIE ROD END MUST EXTEND PAST THE SLOTS INTO THE TIE ROD
CROSS TUBE, SEE FIGURE 9-48. FAILURE TO DO SO CAN CAUSE COMPONENT DAMAGE, LOSS OF
VEHICLE CONTROL AND POSSIBLE PERSONAL INJURY OR PROPERTY DAMAGE.
DO NOT HEAT THE CROSS TUBE WITH A TORCH TO ROTATE THE CROSS TUBE IN THE TIE ROD END. THE
USE OF SUCH HEAT CAN ADVERSELY AFFECT THE STRENGTH OF THE CROSS TUBE. A COMPONENT
DAMAGED IN THIS MANNER WILL RESULT IN LOSS OF WARRANTY, AND CAN RESULT IN THE LOSS OF
VEHICLE CONTROL, AND POSSIBLE PERSONAL INJURY OR PROPERTY DAMAGE.
3. Replace the opposing tie rod end if necessary by repeating Steps 2 and 3.
4. If replacing opposing tie rod end, it is critical that the cross tube will rotate in the opposing tie
rod end.
Component Replacement
54
17730-312
SOFTEK® for Lion Bus
5. Install the cross tube into the lower steering knuckles (Ackermann arms).
6. Tighten the castle nuts to 185 foot pounds torque then rotate the castle nut to the next
castle slot and install cotter pin.
7. Grease tie rod ends, see Lubrication Chart for required lubricant in Preventive Maintenance
Section of this publication.
8. Set the toe, see the Toe Adjustment Procedure in Alignment & Adjustments Section of
this publication.
AIR DISC BRAKE • DRUM BRAKE ASSEMBLY
SERVICE HINT
17730-312
Brake components are not supplied by Hendrickson
for aftermarket service purposes. For more
information and assistance with service, maintenance and rebuild instructions on these components, refer to the following component manufacturers.
■■
Federal Mogul technical and parts support 800.325.8886 or www.fme-cat.com
■■
Meritor
technical and parts support 888.725.9355 or parts (www.meritorpartsexpress.com),
technical support (www.meritorbullpen.com)
■■
Stemco technical and part support 800.527.8492 or go to www.stemco.com
■■
Timken
technical and part support 866.984.6536 or online at www.timken.com/resources
or Timken
YouTube series, Timken
Tricks of the Trade (Installing a Timken
® Set-Right® Bearing)
■■
WABCO technical and parts support 855.228.3203 or www.wabco-auto.com/
aftermarket-services/inform-product-catalog
■■
Webb technical and part support 800.633.3256 or go to www.webbwheel.com
55
Component Replacement
SOFTEK® for Lion Bus
SECTION 10
HENDRICKSON RECOMMENDED TORQUE VALUES
PROVIDED IN FOOT POUNDS
Torque Specifications
SOFTEK for Lion Bus with Drum Brakes
Torque Specifications
56
17730-312
SOFTEK® for Lion Bus
SOFTEK with STEERTEK Axle for Lion Bus with Drum Brakes
Hendrickson Recommended Torque Specifications
FASTENER
NO.
COMPONENT
*QTY.
TORQUE VALUE
SIZE
FOOT
POUNDS
NEWTON
METERS
Frame fasteners are furnished and installed by the vehicle manufacturer. Vehicle manufacturer may use an equivalent
HUCK fastener at frame mount.
1
Front Frame Hanger to Front Leaf Spring Eye
2
M20
300 ± 10
407 ± 14
2
Rear Shackle Bracket to Shackle Plate
2
M20
300 ± 10
407 ± 14
3
Rear Shackle Bracket to Leaf Spring Eye
2
M20
300 ± 10
407 ± 14
Axle Wrap Liners for Clamp Group
4
Formed
4
Snap Fit
O NOT ASSEMBLE CLAMP GROUP WITHOUT AXLE WRAP LINERS. FAILURE TO DO SO CAN
D
CAUSE LOSS OF VEHICLE CONTROL, PROPERTY DAMAGE OR PERSONAL INJURY.
Clamp Group Hardware
5
8
¾"
293 ± 12
397 ± 16
E NSURE CLAMP GROUP IS ALIGNED PROPERLY PRIOR TO TIGHTENING HARDWARE. FAILURE TO
DO SO CAN CAUSE LOSS OF VEHICLE CONTROL, PROPERTY DAMAGE OR PERSONAL INJURY.
6
Knuckle Attachment Bolt (Socket Head Cap Screw)
4
5⁄8"
188 ± 12
255 ± 16
7
2
½" Jam Nut
50 ± 10
68 ± 14
8
Tie Rod Tube to Tie Rod Ends
2
5⁄8"
68 ± 7
92 ± 9
9
Tie Rod Ends / Drag Link to Steering Knuckle
2
**185
**251
10
Upper and Lower Shock absorber Eye Fasteners
4
¾"
130 ± 5
176 ± 8
11
Lower Steering Knuckle Assembly to Brake Assembly
8
5⁄8"
190 ± 10
258 ± 14
12
Inner Wheel Bearing Adjusting Nut
2
1½"
***
13
Wheel Bearing Outer Nut
2
1½"
***
14
12
5⁄16"
15
Wheel Flange Nut
20
M22
7⁄8"
18 ± 2
24 ± 3
***
• All hardware ¼" and greater is Grade 8 with no additional lubrication.
NOTE: * Quantities shown as per front suspension and axle system.
** Torque to 185 foot pounds (251 Nm), advance nut to next hex face to install cotter pin. DO NOT back off nut
for cotter pin installation.
*** Not supplied by Hendrickson
, used for reference only. Follow the torque specification listed in the vehicle
manufacturer's service manual.
17730-312
57
Torque Specifications
SOFTEK® for Lion Bus
SOFTEK for Lion Bus with Disc Brakes
Torque Specifications
HENDRICKSON
RECOMMENDED TORQUE VALUES
PROVIDED IN FOOT POUNDS
58
17730-312
SOFTEK® for Lion Bus
SOFTEK with STEERTEK Axle for Lion Bus with Disc Brakes
Hendrickson
Recommended Torque Specifications
FASTENER
NO.
COMPONENT
*QTY.
SIZE
TORQUE VALUE
FOOT
POUNDS
NEWTON
METERS
Frame fasteners are furnished and installed by the vehicle manufacturer. Vehicle manufacturer may use an equivalent
HUCK fastener at frame mount.
1
Front Frame Hanger to Front Leaf Spring Eye
2
M20
300 ± 10
407 ± 14
2
Rear Shackle Bracket to Shackle Plate
2
M20
300 ± 10
407 ± 14
3
Rear Shackle Bracket to Leaf Spring Eye
2
M20
300 ± 10
407 ± 14
Axle Wrap Liners for Clamp Group
4
Formed
4
Snap Fit
O NOT ASSEMBLE CLAMP GROUP WITHOUT AXLE WRAP LINERS. FAILURE TO DO SO CAN
D
CAUSE LOSS OF VEHICLE CONTROL, PROPERTY DAMAGE OR PERSONAL INJURY.
Clamp Group Hardware
5
8
¾"
293 ± 12
397 ± 16
E NSURE CLAMP GROUP IS ALIGNED PROPERLY PRIOR TO TIGHTENING HARDWARE. FAILURE TO
DO SO CAN CAUSE LOSS OF VEHICLE CONTROL, PROPERTY DAMAGE OR PERSONAL INJURY.
6
Knuckle Attachment Bolt (Socket Head Cap Screw)
4
5⁄8"
188 ± 12
255 ± 16
7
2
½" Jam Nut
50 ± 10
68 ± 14
8
Tie Rod Tube to Tie Rod Ends
2
5⁄8"
68 ± 7
92 ± 9
9
Tie Rod Ends / Drag Link to Steering Knuckle
2
**185
**251
10
Upper and Lower Shock absorber Eye Fasteners
4
¾"
130 ± 5
176 ± 8
11
Lower Steering Knuckle Assembly to Torque Plate
8
5⁄8"
190 ± 10
258 ± 14
12
Torque Plate to Dust Shield
6
M8
14 ± 2
19 ± 3
13
Torque Plate to Caliper
8
M20
340 ± 20
461 ± 27
14
Torque Plate to ABS Bracket
4
5
⁄16"
18 ± 2
24 ±3
15
Inner Wheel Bearing Adjusting Nut
2
1½"
***
16
Wheel Bearing Outer Nut
2
1½"
***
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 📌【We are Here for You】Dear valued customer, please be...
- 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
- 🔥【3000+ Active Tests = MK900/MK900BT but...
- 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
- 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 17730-312 Rev A
Replacement Service Bulletin Number:
MFR Communication Date: 2019-03-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford
, for Lincoln
, and for Mazda
ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




