NHTSA ID Number: 10162711
Manufacturer Communication Number: 17730-311 Rev B
TSB/Document Date: 2019-07-15
Summary
Operation Name: Hendrickson Truck Commercial Vehicle Systems Document Name: Technical Procedure - STEERTEK NXT High Capacity Steer Axle System for Fire and Rescue Vehicles Summary: This document provides preventive maintenance, service, repair and rebuild instructions for Hendrickson STEERTEK NXT high capacity steer axle systems equipped on fire and rescue vehicles.
2
5⁄8"
Jam Nut
7⁄8"-14
UNF
½"
7⁄8"
Castle Nut
5⁄8"
• All hardware ¼" and greater is Grade 8 with no additional lubrication.
NOTE: Torque values shown in this publication apply only if Hendrickson
supplied fasteners are used. If non Hendrickson fasteners are
used, follow the torque specification listed in the vehicle manufacturer’s service manual.
* Tighten to 185 foot pounds torque, advance castle nut to the next hex face to install cotter pin. DO NOT back off nut for cotter pin
installation.
Additional brake component part and service information is referenced in the Parts List. Refer to the specific parts list for
your vehicle available online at www.hendrickson‑intl.com/Truck/Fire-Rescue/STEERTEK-NXT-Fire
17730-311
53
Torque Specifications
STEERTEK NXT High Capacity Steer Axle System for Fire and Rescue Vehicles
HENDRICKSON RECOMMENDED TORQUE VALUES
Provided in foot pounds and in Newton Meters
HENDRICKSON RECOMMENDED TORQUE SPECIFICATIONS
Air Disc Brakes
2.
400 ± 50 ft. lbs
(542 ± 68 Nm)
1.
400 ± 50 ft. lbs
(542 ± 68 Nm)
NO.
COMPONENT
FASTENER
*TORQUE VALUE
QUANTITY
SIZE
Foot Pounds
Newton Meters
1.
Torque Plate Hex Bolts to Knuckle
8
¾"
400 ± 50
542 ± 68
2.
Torque Plate Hex Nuts
6
¾"
400 ± 50
542 ± 68
NOTE: For fasteners not supplied by Hendrickson, follow the torque specification listed in the vehicle manufacturer’s or the
component manufacturer’s service manual. Refer to the Parts List publication for your specific vehicle available online at
www.hendrickson‑intl.com.
Torque Specifications
54
17730-311
STEERTEK NXT High Capacity Steer Axle System for Fire and Rescue Vehicles
HENDRICKSON RECOMMENDED TORQUE VALUES
Provided in foot pounds and in Newton Meters
HENDRICKSON
RECOMMENDED TORQUE SPECIFICATIONS
Drum Brakes
2.
400 ± 50 ft. lbs
(542 ± 68 Nm)
1.
400 ± 50 ft. lbs
(542 ± 68 Nm)
NO.
COMPONENT
FASTENER
*TORQUE VALUE
QUANTITY
SIZE
Foot Pounds
Newton Meters
1.
Torque Plate Hex Bolts to Knuckle
8
¾"
400 ± 50
542 ± 68
2.
Torque Plate Hex Nuts
6
¾"
400 ± 50
542 ± 68
NOTE: For fasteners not supplied by Hendrickson, follow the torque specification listed in the vehicle manufacturer’s or the
component manufacturer’s service manual. Refer to the Parts List publication for your specific vehicle available online at
www.hendrickson‑intl.com.
17730-311
55
Torque Specifications
STEERTEK NXT High Capacity Steer Axle System for Fire and Rescue Vehicles
SECTION 11
Troubleshooting Guide
STEERTEK NXT High Capacity for Fire and Rescue Vehicles
STEERTEK NXT TROUBLESHOOTING GUIDE
CONDITION
Worn or damaged kingpins and
kingpin bushings
Vibration or shimmy of front axle
during operation
Excessive wear on tires or uneven
tire tread wear
Vehicle is hard to steer
Troubleshooting Guide
POSSIBLE CAUSE
CORRECTION
Dirt in system– contaminated lubricant
Polish and inspect kingpin, replace bushing
and seals, then follow specified lubrication
procedures
Incorrect lubricant
Lubricate axle with specified lubricant
Axle not lubricated at scheduled frequency
Lubricant axle at scheduled frequency
Incorrect lubrication procedures
Use correct lubrication procedures
Lubrication interval not compatible with
operating conditions
Change lubrication interval to match operating
conditions
Worn or missing seals
Replace worn or missing seals
Caster out of specification
Adjust caster to specification
Wheels and / or tires out of balance
Balance or replace wheels and / or tires
Worn shock absorbers
Replace shock absorbers
Wheel bearing adjustment
Check wheel bearing end play to the vehicle
manufacturer’s specifications.
Tires have incorrect air pressure
Adjust tire pressure to manufacturer’s
specification
Tires out of balance
Balance or replace tires
Incorrect axle alignment
Align axles
Incorrect toe setting
Adjust toe-in to manufacturer’s specification
Incorrect steering arm geometry
Repair steering system as necessary
Excessive wheel bearing end play
Check specified wheel nut torque, replace worn
or damaged wheel bearings
Worn suspension components or kingpins
Replace components and / or kingpins
Wheel bearing adjustment
Check wheel bearing end play to the vehicle
manufacturer’s specifications
Low pressure in the power steering system
Repair power steering system
Steering linkage needs lubrication
Lubricate steering linkage
Steering knuckles are binding
Check vertical end play
Incorrect steering arm geometry
Repair steering system as necessary
Caster out of specification
Adjust caster to specification
Tie rod ends hard to move
Replace tie rod ends
Worn thrust bearing
Replace thrust bearing
56
17730-311
STEERTEK NXT High Capacity Steer Axle System for Fire and Rescue Vehicles
SECTION 12
Alignment Specifications
STEERTEK NXT High Capacity for Fire and Rescue Vehicles
FRONT SUSPENSION ALIGNMENT SPECIFICATIONS
DESIGN SPECIFICATION
CAMBER1
RANGE
MINIMUM
MAXIMUM
LEFT
0.0°±1.0°
-1.0°
+1.0°
RIGHT
-0.25°±1.0°
-1.25°
+0.75°
CROSS
0.0°
—
+2.0°
CAMBER NOTES:
1
The camber angle is not adjustable. DO NOT bend axle or otherwise try to adjust camber. If found out of specification, notify Hendrickson
Tech Services for further information.
DESIGN SPECIFICATION
CASTER1,2
RANGE
MINIMUM
MAXIMUM
LEFT
3.75°±1.0°
+2.75°
+4.75°
RIGHT
3.75°±1.0°
+2.75°
+4.75°
CROSS³
0.0°
—
+1.5°
CASTER NOTES:
1
Caster is determined with the vehicle at specified ride height for air suspension or at rated load for mechanical suspension systems. It
is critical that the vehicle front and rear ride height is within specifications prior to performing a caster measurement or adjustment. See
Hendrickson ride height s pecifications and procedure.
2
In most cases actual vehicle caster is defined with the frame rails at zero slope. Refer to the vehicle manufacturer’s specifications
for correct frame rail slope. (Both the alignment surface and the vehicle’s frame rails should be level during execution of alignment
procedures). For vehicles with a positive frame rake (higher in rear) add the frame slope (in degrees) to the caster reading to determine
true vehicle caster.
3
The Cross caster angle is not adjustable – DO NOT bend axle or otherwise try to adjust cross caster. If found out of specifications notify
Hendrickson Tech Services for further information. Changes to caster can be attained by using caster shims as p rovided by the vehicle
manufacturer or chassis and body manufacturer. Caster shims must match, side to side, to reduce uneven loading to the suspension
components. The use of two (2) different angle caster shims will not correct cross caster.
4
Example of caster adjustment: 4.5º RH / 5º Left Hand would require one (1), 1.0 shim on each side to increase caster and achieve
5.50° Right Hand / 6.00° Left Hand, which is in specification. DO NOT attempt to use uneven shims.
Hendrickson recommends the following TMC2 practices:
RANGE
DESIGN SPECIFICATION¹
TOTAL TOE²
MINIMUM
⁄16" ± 1⁄32" (0.06" ± 0.03")
⁄32" (0.03")
1
1
MAXIMUM
⁄32" (0.09")
3
TOE-IN NOTES:
1
Toe-in is to be set and adjusted in the normal vehicle unladed configuration. Actual vehicle curb weight on the ground. Toe should be
checked at the tires front and rear tread center, at a distance above ground equal to the tire’s rolling radius.
2
In most instances total toe is set by the vehicle manufacturer or body builder. Consult the vehicle manufacturer for specifications.
17730-311
57
Alignment Specifications
STEERTEK NXT High Capacity Steer Axle System for Fire and Rescue Vehicles
SECTION 13
Reference Material
This technical publication covers Hendrickson Truck Suspension’s recommended procedures for
our parts / products. Other components play a major role in overall performance and Hendrickson
recommends you follow the specific vehicle manufacturer’s recommendation for care and maintenance. Some recommended procedures have been developed by The Technology & Maintenance
Council (TMC) and Hendrickson supports these recommendations. We have compiled a list of
these below.
TMC
To obtain copies of the following RP’s, video’s, or charts, contact TMC at:
TMC/ATA
2200 Mill Road
Alexandria, VA 22314
Phone: 703-838-1763
website: tmc.truckline.com
online ordering: www.truckline.com/store
Important References
TMC RP 214B
Tire/Wheel End Balance and Runout
TMC RP 216
Radial Tire Conditions Analysis Guide
TMC RP 219A
Radial Tire Wear Conditions and Causes
TMC RP 222A
User’s Guide To Wheels and Rims
TMC RP 230
Tire Test Procedures for Tread wear, Serviceability, and Fuel Economy
TMC RP 514
Pre-Alignment Inspection
TMC RP 618
Wheel Bearing Adjustment Procedure
TMC RP 620B
Front End Alignment Steering Geometry
TMC RP 708A
Trailer Axle Alignment
TMC RP 642
Guidelines For Total Vehicle Alignment
TMC RP 644
Wheel End Conditions Analysis Guide
TMC RP 645
Tie Rod End Inspection and Maintenance Procedure
Video’s
TMC T0326
Wheel End Maintenance
TMC T0372
Tire Pre-Trip Inspection Guidelines
Other
TMC T0400
Reference Material
Wheel bearing Adjustment Procedure Wall Chart
58
17730-311
STEERTEK NXT High Capacity Steer Axle System for Fire and Rescue Vehicles
17730-311
59
Actual product performance may vary depending upon vehicle configuration, operation, service and other factors.
All applications must comply with applicable Hendrickson
specifications and must be approved by the respective vehicle manufacturer with the vehicle in its original, as-built configuration.
Contact Hendrickson for additional details regarding specifications, applications, capacities, and operation, service and maintenance instructions.
Call Hendrickson at 1.866.755.5968 (toll-free) or 1.630.910.2800 for additional information.
www.hendrickson-intl.com
17730-311 Rev B 04-19
TRUCK COMMERCIAL VEHICLE SYSTEMS
800 South Frontage Road
Woodridge, IL 60517-4904 USA
1.866.755.5968 (Toll-free U.S. and Canada)
1.630.910.2800 (Outside U.S. and Canada)
Fax 1.630.910.2899
© 2018 – 2019 Hendrickson
USA, L.L.C. All Rights Reserved. All trademarks shown are owned by Hendrickson
USA, L.L.C., or one of the affiliates, in one or more countries.
Information contained in this literature was accurate at the time of publication. Product changes may have been made after the copyright date that are not reflected.
Printed in United States of America
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 📌【We are Here for You】Dear valued customer, please be...
- 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
- 🔥【3000+ Active Tests = MK900/MK900BT but...
- 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
- 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 17730-311 Rev B
Replacement Service Bulletin Number:
MFR Communication Date: 2019-04-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford
, for Lincoln
, and for Mazda
ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




