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NHTSA ID Number: 10162032

Manufacturer Communication Number: IK0500061

TSB/Document Date: 2019-07-02


Summary

This document will guide the user through diagnosing steering wheels not returning to center on IC CE Buses. Only models with feature code 0005708 (tilt column P/N 4095815C91 or 4110141C91), with 0004AZS (air brake ABS with ESP) or 0004JNX (hydraulic brakes), with 0047DNK or 0047DNU or 0047DWC (steering wheel switch).


IK0500061 - CE Bus Steering Won't Return to Center

Page 1 of 5

Countries:

CANADA, UNITED STATES,
MEXICO

Document ID: IK0500061

Availability:

ISIS, Bus ISIS, FleetISIS, IsSIR

Revision:

0

Major System:

STEERING SYSTEM

Created:

5/23/2019

English

Last
Modified:

6/5/2019

Author:

William
Knoth

Current
Language:

Other Languages: NONE
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Title : CE Bus Steering Won't Return to Center
Applies To : CE Bus w/ Tilt Columns, ESP, and Steering Switch Controls

CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
05/30/2019 - Initial Article Release


DESCRIPTION
This document will guide the user through diagnosing steering wheels not returning on IC CE Buses.
This document only applies to CE buses with the following feature codes:
• Tilt Column: 0005708 (Column part number 4095815C91 (BendixeBay logo) or 4110141C91 (Wabco))
ABS with ESP: 0004AZS (BendixeBay logo air system) or 0004JNX (Wabco hyd. system)
Steering wheel Switch: 0047DNK or 0047DNU or 0047DWC

SYMPTOM(s)
Diagnostic Trouble Code(s) & Dashboard Indicator Light(s):
There are no fault codes associated with this failure mode.
Customer Observations or Concerns:
The customer will notice that the vehicle will have poor return-ability, or the steering wheel may not return to "on center" after a
turn, or may only return slightly.
Note: Return-ability definition - The feel and predictability of the steering system's center return. Steering should return towards
"on center" smoothly and quickly without any binding.

SPECIAL TOOL(s) / SOFTWARE
Tool Description

Tool Number

Steering Wheel Puller 05-252-01

Comments

Instructions
TL2900050

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IK0500061 - CE Bus Steering Won't Return to Center

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SERVICE PARTS INFORMATION
Kit Description

Part Number

Quantity
Notes
Required

Currently there are no parts for this repair

DIAGNOSTIC STEP(s)

Always wear safe eye protection when performing vehicle maintenance. Failure to do so
may result in personal injury and / or death.

Park vehicle on a hard, flat surface, turn the engine off, set the parking brake, and block
the wheels to prevent the vehicle from moving in either direction. Failure to do so may
result in property damage, personal injury, and / or death.

The return-ability procedure should be performed on a flat paved surface where greater
than a full lock turn can be performed safely.
Possible Causes of low return-ability:






Low Steering Axle Caster
Binding Kingpins
Binding Draglink Ends
Binding Tie Rod Ends
Binding Steering Gear
Binding Steering Shaft U­joints/Slip Joint
Binding Steering Column

Step Action
DIAGNOSTIC:

Decision
Yes. No additional actions are needed

Determine the vehicles returnability of the steering.
This procedure should be performed on a flat paved surface where greater than
a full lock turn can be performed safely.

1

From a full stop, turn the wheel to full lock. Take hands off the steering wheel
and start to accelerate gradually, the vehicle should be making a circle. Increase
the vehicle speed to no more than 20mph without hands on the wheel. Repeat
the test for both left and right turns.
Does the steering return in both directions to within 180 degrees or 1/2 turn
of straight before the bus completes two full circles with smooth and
predictable steering movement?

No. Proceed to step 2.

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IK0500061 - CE Bus Steering Won't Return to Center

Step Action
DIAGNOSTIC:

Page 3 of 5

Decision
Yes. Open a case file for repair
instruction

Inspect for clockspring to steering wheel interference.
Remove the steering wheel and remove the clockspring.

2

Without reinstalling the clockspring, install the steering wheel, torque the steering
wheel nut to 55-60ft-lbs.
No. Reinstall the clockspring. Check
alignment, then diagnose
With the clockspring removed repeat the return-ability test in step 1.
potential binding in the steering gear,
kingpins, draglink/tie rod ends, or
Does the steering return in both directions to within 180 degrees or 1/2 turn
steering shaft.
of straight before the bus completes two full circles with smooth and
predictable steering movement?

Figure 1: Steering column cut-a-way view

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IK0500061 - CE Bus Steering Won't Return to Center

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Figure 2: Steering column and steering wheel with covers removed for visual

REPAIR STEP(s)

Park vehicle on a hard, flat surface, turn the engine off, set the parking brake, and block
the wheels to prevent the vehicle from moving in either direction. Failure to do so may
result in property damage, personal injury, and / or death.

Always wear safe eye protection when performing vehicle maintenance. Failure to do so
may result in personal injury and / or death.

If the vehicle must be raised, do not work under the vehicle supported only by jacks.
Jacks can slip or fall over, potentially resulting in property damage, personal injury, and /
or death.

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IK0500061 - CE Bus Steering Won't Return to Center

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Step 1. Create a case file with NavistareBay logo Tech Support for further instructions.

WARRANTY INFORMATION
Warranty Claim Coding:
Refer to the Warranty Coding Manual for Group and Noun Codes.

Standard Repair Time(s):
Refer to the SRT Manual for Repair Times

OTHER RESOURCES
Master Service Information Site
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Copyright © 2019 NavistareBay logo, Inc.

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TSB/Document ID: IK0500061

Replacement Service Bulletin Number:

MFR Communication Date: 2019-06-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING: STEERING WHEEL/HANDLE BAR

MFR Component System:

MFR Component Subsystem:


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