Technical
Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

Subject:
HARD SHIFTING/SHIFT LEVER VIBRATION

Bulletin No.: 05-005/19

Last Issued: 06/06/2019

BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red.

Previous TSBs:

Date(s) Issued:

05/002/17

07/06/17 and 06/12/17

05-001/15

11/30/15, 11/15/15 and 01/05/15

05-008/14

11/26/14 and 07/14/14

APPLICABLE MODEL(S)/VINS







2012-2013 Mazda3 (SKYACTIV 6 M/T)
2014-15 Mazda3 (Japan built 6 M/T) with VINs lower than JM1BM******276367 (produced before
July 1, 2015)
2014-16 Mazda3 (Mexico built 6 M/T) with VINs lower than 3MZBM******253322 (produced before
August 31, 2015)
2013-2016 CX-5 (6 M/T) with VINs lower than JM3KE******686295 (produced before July 1, 2015)
2014-2016 Mazda6 (6 M/T) with VINs lower than JM1GJ******440069 (produced before July 1,
2015)

DESCRIPTION
Some vehicles may exhibit one of the following concerns:





Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after
deceleration at 25-40 mph (40-65 km/h)
Hard to shift into 3rd, 4th, 5th, and/or 6th gear
Shift lever vibrates when driving in 3rd or 4th gear

This is caused by inappropriate transmission internal parts.

Page 1 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Bulletin No.: 05-005/19

Last Issued: 06/06/2019

MASS PRODUCTION CHANGES:

Modification

Subject Part

Changes

Subject Concern

A

3-4 Clutch Hub

Surface Treatment

Jumping out of gear

B

3-4 Clutch Hub
5-6 Clutch Hub

Shape

Hard shifting into 3rd, 4th, 5th
and/or 6th gear

C

3rd and 4th Gears

Tolerance

Shift lever vibration

D

3rd and 4th Gears
3rd and 4th Synchronizer Rings

Shape

Hard shifting into 3rd and/or
4th gear (additional
improvement)

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE
1. Verify customer concern.
2. Remove the transaxle. Refer to MGSS online instructions (MANUAL TRANSAXLE
REMOVAL/INSTALLATION).
3. Replace the specified parts in the below tables with modified ones. Refer to the C66M-R 6-speed
SKYACTIV Manual Transaxle Workshop Manual.
NOTE: For non-warranty repair: Customer can either replace the transaxle or replace the specified parts in
the below tables with modified ones according to the verified symptom(s) and the VIN in the repair.
NOTE: Bearing Puller part number 4907-10-520A is used for this repair.

Page 2 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Bulletin No.: 05-005/19

Last Issued: 06/06/2019

BEGINNING VIN AND DATE OF MODIFICATION:

Modification

Vehicle

A

2012-2013 Mazda3

B

C

D

All VINs are before modification

2014-2015 Mazda3 JM1BM******
2014-16 Mazda3 3MZBM******

-200302
-228314
-240521
Apr 3, 2014 Aug 8, 2014 Oct 24, 2014

-276367
Jul 1, 2015

-117653
-157427
-180516
-253322
Jun 2, 2014 Oct 6, 2014 Dec 22, 2014 Aug 31, 2015

2013-16 CX-5 JM3KE******

-466787
-517027
-545332
Apr 3, 2014 Aug 8, 2014 Oct 24, 2014

-686295
Jul 1, 2015

2014-16 Mazda6 JM1GJ******

-179581
-203425
-216951
Apr 3, 2014 Aug 8, 2014 Oct 24, 2014

-440069
Jul 1, 2015

Page 3 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Bulletin No.: 05-005/19

Last Issued: 06/06/2019

REPLACEMENT PARTS BY SYMPTOM AND VIN:

Symptom
VINs

Gear Jumping Out
(3rd Gear)

Hard Shifting
(5th or 6th Gear)

Hard
Shifting
(3rd or
4th Gear)

Replace:
1) 3/4
1) 3/4 Clutch Hub
Clutch
VINs before Modification A
Hub
2) 3rd Gear and Synch.
2) 3rd
Ring
Replace:
Gear and
1) 5/6 Clutch Hub Synch.
Ring
3) 4th
Gear and
VINs between Modification A and B
Synch.
Ring

Shift Lever
Vibration
(3rd or 4th
Gear)

Replace:

VINs between Modification B and C

VINs between Modification C and D

Replace:
1) 3rd Gear
and Synch.
Ring
2) 4th Gear
and Synch.
Ring

Replace:
1) 3rd
Gear and
Synch.
Ring
2) 4th
Gear and
Synch.
Ring

NOTE: The modification(s) applied to the transaxle can also be found from the transaxle number. The
transaxle number is printed on the label attached on the top side of the transaxle case. Refer to the below
table for the beginning transaxle numbers of each modification.

Page 4 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Bulletin No.: 05-005/19

Last Issued: 06/06/2019

Transaxle Number
Modification

Year

Production
Line

A

4 (2014)

TH

03 (Mar)

17951

B

4 (2014)

TH

04 (Apr)

01626

C

4 (2014)

TH

10 (Oct)

13178

D

5 (2015)

TH

06 (Jun)

23676

Month Sequence No.

4. Install the transaxle. Refer to MGSS online instructions (MANUAL TRANSAXLE
REMOVAL/INSTALLATION).
5. Verify repair.

Page 5 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Bulletin No.: 05-005/19

Last Issued: 06/06/2019

PARTS INFORMATION
NOTE: Refer to the following illustrations for the parts location. Confirm the part numbers in the GEPC for
the subject VIN and place an order for the corresponding (modified) service part.

Parts Number

Description