NHTSA ID Number: 10161565
Manufacturer Communication Number: B410219
TSB/Document Date: 2019-06-24
Summary
A crack may be present on the left C-Pillar. The crack does not affect the structure of the vehicle. During production the sheet metal may have split.
TIS Service Bulletin
Page 1 of 3
SI B41 02 19
Body
May 2019
Technical Service
DELIVERY STOP: INSPECTION OF C-PILLAR
This Service Information bulletin replaces SI B51 12 19 dated April 2019
What’s New:
• Inspection and repair procedure added
• Parts information added
• Warranty information added
MODEL
G05 (X5 SAV)
AFFECTED VEHICLES
This Service Action involves 25 G05s produced from April 19 to April 23, 2019.
Vehicles which require this Service Action to be completed will show it as “Open” when checked either in
AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
SITUATION
A crack may be present on the left C-Pillar. The crack does not affect the structure of the vehicle.
CAUSE
During production, the sheet metal may have split.
CORRECTION
Inspect the left C-Pillar for cracks. Repair if necessary.
PROCEDURE
1. Remove the left upper C-Pillar trim following repair instructions REP 51 43 251 “Removing and
installing/replacing trim panel for rear left or right roof pillar (C-pillar).
2. Inspect the C-pillar for a crack in the area circled.
Note: If a crack is present, it will be located on the upper
back side of the C-pillar, facing the luggage compartment area.
For a better inspection, use a flashlight to illuminate the C-Pillar
through the access hole shown by the arrow to the left.
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TIS Service Bulletin
Page 2 of 3
Was a crack found?
• Yes: Continue to step 3
• No: Re-assemble the vehicle, no further correction is
required
3. If a crack was observed: Remove the headliner from the
vehicle following repair instructions REP 51 44 013
“Removing and installing headlining (for equipment
specification with panorama roof).
4. Drill a 3mm hole at each end of the crack.
5. Using welding blankets, completely protect all the areas
around the crack from damage during future steps.
Warning: Do NOT attempt to perform the following
repairs without ensuring that the interior of the vehicle is
completely protected against flying sparks and/or primer
overspray.
6. Remove the paint and primer from the area around the crack
to prepare for welding.
7. MIG weld the crack closed, ensuring there are no pin holes
present after complete.
8. Grind the weld smooth and clean the area to prepare for
primer.
9. Apply Primer over the area of repair.
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TIS Service Bulletin
Page 3 of 3
10. Apply cavity protection to the inside of the C-pillar using the
access hole (arrow).
11. Completely re-assemble the vehicle.
PARTS INFORMATION
Vehicles with no C-Pillar crack present:
Part Number
Description
Quantity
07 11 9 905 577
Hex Bolt (rear seat side bolster)
1
Or, for:
Vehicles with a C-Pillar crack present:
Part Number
Description
Quantity
07 14 9 148 299
Hex bolt (Lower seat belt bolt to front seat)
2
07 11 9 905 577
Hex Bolt (rear seat side bolster)
2
And:
Bulk Material Information (Included in the Body Shop Invoice Paint & Material Cost Calculation)
Part Number
Description
Quantity
51 91 2 347 909
2K EP Primer Aerosol (200 ml)
1
Cavity protection spray (400 ml)
Sublet as needed
Cavity protection spray (400 ml)
Sublet as needed
And:
83 42 2 457 337
Or:
83 42 0 428 190
Either cavity protection spray PN listed above may be used for this repair.
WARRANTY INFORMATION
Defect code: 00 41 94 01 00
Refer to Attachment for Warranty details.
ATTACHMENTS
View PDF attachment B410219 Attachment Warranty Information.
[ Copyright ©2019 BMW of North America, Inc. ]
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Attachment to SI B41 02 19
May 2019
DELIVERY STOP: INSPECTION OF C-PILLAR
WARRANTY INFORMATION
Reimbursement for this Delivery Stop will be via normal claim entry utilizing the following information:
Defect Code:
00 41 94 01 00
Vehicle DOES NOT have a C-Pillar Crack:
Work Pkg
WP # 1
Labor Operation:
00 67 944
Labor Allowance:
5 FRU
Description (Plus work):
Check the left C-Pillar for a crack
(Inspection only - no repair
necessary)(Plus Work)
Or:
Vehicle DOES have a C-Pillar Crack (In conjunction Body shop repair required):
Work Pkg
WP # 2
Labor Operation:
00 67 946
Labor Allowance: Description (Plus work):
35 FRU (to be
Check the left C-Pillar for a crack
completed by
(vehicle requires repair)
center workshop)
Strip vehicle interior to prepare for
body shop repair
Re-assemble vehicle after
welding/refinishing at body shop
(Plus work)
And:
Sublet – C-Pillar Sheet Metal Repair and Corrosion Protection
Sublet Code 3![]()
Up to $150.00
Reimbursement for the Body Shop C-Pillar Sheet
Metal Repair, Corrosion Protection and materials
(excluding the Hex bolts, claim these part numbers)
Note: Aftersales Area Manager (AAM) “Field Authorization” (FAS) is not required.
Paint Work
Invoice this repair work in sublet on the repair order at the actual cost charged with no handling or
markup. The sublet amount must also include any discounts or allowances.
The appropriate charge for the “necessary repair-related work procedures” is determined by comparing
the charged amount against the corresponding amount that is based on your warranty rates.
Prior to performing the repair, calculate your center’s repair cost and then obtain outside repair
estimate(s) for price comparison purposes.
1
It is your center’s responsibility to review the repair cost estimate prior to the repair being
performed. This will help ensure that the amount requested for the body repair work is
customary, fair and reasonable. Also, it must not exceed the scope of the repair work described
in this bulletin.
Itemize the claimed sublet amount on the repair order and in claim comment section.
Claim Repair Comments
Unless additional related/in conjunction work was required (not addressed and/or included in one of
the options provided above), then only reference the SIB number and the work package (Pkg) number
performed in the RO technician notes and in the claim comments (For example: B41 02 19 WP 1 or
B41 02 19 WP 2 with Body Shop sublet invoice explanation).
2
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TSB/Document ID: B410219
Replacement Service Bulletin Number:
MFR Communication Date: 2019-05-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
MFR Component System:
MFR Component Subsystem:
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