NHTSA ID Number: 10161515
Manufacturer Communication Number: T-SB-0053-19
TSB/Document Date: 2019-06-24
Summary
TSB: Entune? 3.0 Audio Plus is now available with additional features such as Apple CarPlay and Amazon Alexa? for 2018 model year Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.
T-SB-0053-19
May 6, 2019
Multimedia System Enhancements - Phase 3 (DensoTen)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2018
Sienna
ADDITIONAL INFORMATION
Introduction
Entune™ 3.0 Audio Plus is now available with additional features such as Apple CarPlay® and
Amazon Alexa™ for 2018 model year Sienna vehicles. Follow the Software Update Procedure in
this bulletin to install these new features.
NOTE
Performing this update may change certain head unit operation conditions. For a full list of changes, see
System Limitations and FAQ.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
GR8 Battery Diagnostic Station*
00002-MCGR8
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
© 2019 Toyota
Motor Sales, USA
Page 1 of 7
T-SB-0053-19
May 6, 2019
Page 2 of 7
Multimedia System Enhancements - Phase 3 (Denso-Ten)
Multimedia Software Update
HEAD UNIT
MULTIMEDIA SOFTWARE UPDATE FILE
Entune™ 3.0 Audio Plus
17TDT1NA-CA01_1159.kwi
MULTIMEDIA SOFTWARE FILE DOWNLOAD
The multimedia software update file may be downloaded directly from this Service Bulletin by
clicking on the file name in the table above. Once downloaded, the file may be extracted (unzipped)
from the zip file and saved directly to a blank USB flash drive.
For USB flash drive requirements and download instructions, refer to TIS – Diagnostics –
Reprogramming – Reference Documents – Multimedia Software Download Instructions.
Software Update Procedure
1. Download the software from the Multimedia Software Update section onto an empty USB
flash drive.
2. Start the engine/Ready ON or use the GR8 battery charger to maintain battery voltage
and “IG-ON.”
NOTE
If starting the engine, the vehicle MUST be outside or exhaust extraction devices MUST
be attached.
The GR8 battery diagnostic station MUST be used in Power Supply Mode to maintain battery
voltage at 13.5V while flash reprogramming the vehicle.
For details on how to use the GR8 battery diagnostic station, refer to the GR8 Instruction Manual
located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.
3. Record the customer’s radio presets and preferences.
4. Press the Menu button on the radio faceplate,
then select Setup.
Figure 1.
© 2019 Toyota Motor Sales, USA
T-SB-0053-19
May 6, 2019
Multimedia System Enhancements - Phase 3 (Denso-Ten)
Software Update Procedure (continued)
5. Select General on the Setup screen.
Figure 2.
6. Scroll down and select Delete Personal Data.
7. After personal data has been deleted, repeat
steps 4 – 7 and select Software Update.
Figure 3.
8. Insert the prepared USB flash drive into the vehicle’s USB port.
© 2019 Toyota Motor Sales, USA
Page 3 of 7
T-SB-0053-19
May 6, 2019
Page 4 of 7
Multimedia System Enhancements - Phase 3 (Denso-Ten)
Software Update Procedure (continued)
9. Verify that the NEW software is up to date
on the Software Update screen.
Figure 4.
Table 1. Software Version Information
ENTUNE™ 3.0 AUDIO PLUS
TYPE
Audio
CURRENT
NEW
1023
1028
1089
1159
10. Select the Update Software button in the
lower right-hand corner.
Figure 5.
11. Select OK on the Software Update
Detail screen.
Figure 6.
© 2019 Toyota Motor Sales, USA
T-SB-0053-19
May 6, 2019
Multimedia System Enhancements - Phase 3 (Denso-Ten)
Software Update Procedure (continued)
12. Select Agree on the Terms of Service screen.
Figure 7.
13. Select Yes on the “Would you like to start the
software update?” pop-up.
Figure 8.
14. Once the head unit begins installation, the
update will take approximately 10 minutes.
Figure 9.
NOTE
Do NOT turn off the ignition or ACC before
the software is ready for updating.
Do NOT remove the USB flash drive until
instructed in step 18.
15. When the “The software is ready for
updating” screen appears, turn OFF
the ignition.
Figure 10.
NOTE
This user interaction occurs approximately
7 minutes after beginning the Software
Update Procedure.
© 2019 Toyota Motor Sales, USA
Page 5 of 7
T-SB-0053-19
May 6, 2019
Multimedia System Enhancements - Phase 3 (Denso-Ten)
Software Update Procedure (continued)
16. Turn the ignition ON if connected to GR8 or start the engine.
17. AFTER turning the ignition ON, the Software
Update screen will appear.
Figure 11.
NOTICE
Do NOT turn off the ignition or remove
the USB flash drive. The head unit may
reboot during this time.
Removing the USB flash drive or turning
off the ignition may cause damage to the
head unit.
18. Once the software update is complete and
the Home screen appears, remove the USB
flash drive.
Figure 12.
19. Turn the ignition OFF and ON if connected to GR8, or start the engine.
© 2019 Toyota Motor Sales, USA
Page 6 of 7
T-SB-0053-19
May 6, 2019
Page 7 of 7
Multimedia System Enhancements - Phase 3 (Denso-Ten)
Software Update Procedure (continued)
20. Perform steps 4 – 7 to verify the software
version matches the current software version
information table below.
Figure 13.
Table 2. Software Version Information
ENTUNE™ 3.0 AUDIO PLUS
TYPE
Audio
CURRENT
NEW
1159
–
21. Restore the customer’s preferences and radio presets.
22. Reload Entune™ 3.0 App Suite.
© 2019 Toyota Motor Sales, USA
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TSB/Document ID: T-SB-0053-19
Replacement Service Bulletin Number:
MFR Communication Date: 2019-05-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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