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NHTSA ID Number: 10160261

Manufacturer Communication Number: B520219

TSB/Document Date: 2019-05-20


Summary

DRIVERS SEAT AND FRONT PASSENGER SEAT CANNOT BE ADJUSTED BACKWARDS. The customer is complaining that the driver's seat and/or the front passenger seat cannot be adjusted backwards. Software error in the seat module(s).


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TSB/Document ID: B520219

Replacement Service Bulletin Number:

MFR Communication Date: 2019-04-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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TIS Service Bulletin

SI B52 02 19
Seats

Page 1 of 3

April 2019
Technical Service

DRIVERS SEAT AND FRONT PASSENGER SEAT CANNOT BE
ADJUSTED BACKWARDS
MODEL
G05 (X5) ONLY equipped with option 4UB Third row seating

G07 (X7) ALL vehicles

SITUATION
The customer is complaining that the driver’s seat and/or the front passenger seat cannot be adjusted
backwards.

CAUSE
Software error in the seat module(s)

CORRECTION

For vehicles at an I-Level lower than S18A-19-03-530 program the vehicle with ISTA.
For vehicles at an I-Level higher than S18A-19-03-530, run the standardization test plan. Check second
row seat operation. A fault in the second row of seats will prevent the first row seat from moving fully
rearward.

PROCEDURE
Always connect a BMWeBay logo-approved battery charger/power supply (SI B04 23 10).
Connect to ISTA and read out I level of the vehicle.

If the I level is older (lower) than S18A-19-03-530:
Program and encode the vehicle with ISTA to I level S18A-19-03-530 or more recent.
Then retest front seat operation
OR

If the I level is S15A-19-03-530 or more recent (higher):
Do not program the vehicle.
Check second row seat operation.
If either second row seat is not operational:
— Confirm the child safety lockout window switch is not active on the driver’s door switch block.
— If it is off, then run the standardization test plan to initialize the second row seat(s).

Then retest front row seat operation.

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/506... 5/1/2019

TIS Service Bulletin

Page 2 of 3

If still not operational then run diagnosis with ISTA and work through the corresponding test module if
necessary.
If seats are still inoperative then submit a TSARA case for technical support.

PARTS INFORMATION
Note: Parts replacement is not required

WARRANTY INFORMATION
Covered under the terms of the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks or
the BMWeBay logo Certified Pre-Owned Program.
The vehicle i-level is older (lower) than S18A-19-03-530:

Defect Code:

6135691500

Seat module/control unit, seat permanent malfunction

Labor
Operation:

Labor
Allowance:

Description:

00 00 006

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Connect an approved battery charger/power supply (indicated in
AIR as Charging battery)

Refer to AIR

Programming/encoding control unit(s)

Or:
00 00 556
And:
61 21 528
And:
61 00 730

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control units, the programming procedure may only be invoiced one
time.
Programming and Encoding - Vehicle Control Units
A. The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software i-level. If one or more control module failures occur during this programming
procedure:
• Please claim this consequential control module-related repair work under the defect code listed in this
bulletin with the applicable AIR labor operations.

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/506... 5/1/2019

TIS Service Bulletin

Page 3 of 3

Please explain this additional work (The why and what) on the repair order and in the claim comments
section.
B. For control module failures that occurred prior to performing this programming procedure:
• When covered under an applicable limited warranty, claim this control module-related repair work using
the applicable defect code and labor operations (including diagnosis) in AIR.
Other Repairs (The vehicle i level is S15A-19-03-530 or more recent/higher)
If other eligible and covered work is performed as a result of performing the ISTA diagnostics and related test
plans, claim this work with the applicable defect code and the labor operations (including diagnosis) that are
listed in AIR.
[ Copyright ©2019 BMW of North America, Inc. ]

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/506... 5/1/2019

1


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