Technical Service Bulletin
91 Bang & Olufsen: Subwoofer settings missing from MMI tone settings menu (MIB2 High)
91 19 27 2053533/1 January 14, 2019.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4

2017

All

MIB2 High

A5, Q5

2018

All

MIB2 High

Condition
Customer states:
 The subwoofer adjustment is missing in the MMI for
vehicles equipped with Bang & Olufsen (PR Code
9VS) and the customer vehicle has MMI Navigation
(PR Code 7UG) (Figure 1).

Figure 1. Sound settings is missing the subwoofer
option.

Technical Background
The MIB2 software needs to be updated.

Production Solution
Software solution introduced into series production starting CW22/17.

Service
For A3 vehicles with Navigation (PR Code 7UG) a service solution is available, see TSB 2051078: 91 Bang &
Olufsen: Subwoofer settings missing from MMI tone setting menu (MIB2 High).

Page 1 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
For all models without Navigation and with Bang & Olufsen (PR Codes 7UH & 9VS), a service solution is
available see TSB 2050567: 91 Bang & Olufsen: Subwoofer settings missing from MMI tone settings menu.
For A4, A5, and Q5 vehicles with Navigation (PR Code 7UG) see below:
Required equipment:
 ODIS Tester
 SVM code
 MIB2 High Software update on SD Card (See Required Parts and Tools or Download the software from
MirrorServer using the SD Creator Program)
Time to complete update:
 Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work)
Service work:
Update the MIB2 High infotainment system using either Method 1 or Method 2 according to TSB 2047576: 91
MIB2 High Software Update Instructions (PR Code 7UG) and use SVM code indicated below:

Vehicle

SD Creator Part Number SVM Code

A4, A5, and Q5

4M0 906 961 BP

MHI2QER5092

Method 1: Automated update using ODIS
Method 2: Manual update due to SVM code or Server issues

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

9196

Damage Code:

0039

Labor Operations:

Software Update

0151 0000

According to
TSB #2047576

Diagnostic Time:

GFF

No allowance

0 TU

Page 2 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

Claim Comment:

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

As per TSB #2053533/1

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Part Number

Part Description

Quantity

4M0906961BP

MMI software update (SD Card) – Or download via SD
creator Software

01 (Shop tool)

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2047576, 91 MIB2 High Navigation Software Update Instructions (PR Code 7UG).
 TSB 2047812, 00 SD Creator: how to setup and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All part and service references provided in this TSB (2053533) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Page 3 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.