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NHTSA ID Number: 10157190

Manufacturer Communication Number: A911926 2053530

TSB/Document Date: 2019-04-08


Summary

This bulletin contains a software update for when the programmable steering wheel button sporadically loses function.


Technical Service Bulletin
91 MIB2 High Scale: Assigned steering wheel button for Drive Select is lost
91 19 26 2053530/1 January 14, 2019.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A3, A4

2017 - 2018

All

MIB2 High Scale

A5, Q5

2018

All

MIB2 High Scale

Condition
Customer states:
 The customer states that the assigned
function of the programmable steering
wheel button (star) for Drive Select is
sporadically lost (Figure 1).
 The customer assigns “Drive Select” to the
steering wheel button in the MMI, which
initially works.
 However, after a certain amount of time, it
is lost and the steering wheel button does
revert to being unassigned.

Figure 1. Steering wheel assignable button for
Drive Select.

Technical Background
The MIB2 software needs to be updated.

Production Solution
New infotainment software introduced into MY19.

Service
Required equipment:
 ODIS Tester
 SVM code

Page 1 of 3
© 2019 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
 MIB2 High Software update on SD Card (See Required Parts and Tools or Download the software from
MirrorServer using the SD Creator Program)
Time to complete update:
 Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work)
Service work:
Update the MIB2 Scale infotainment system using either Method 1 or Method 2 according to TSB 2050565: 91
MIB2 High Scale Software Update Instructions (PR Code 7UH) and use SVM code indicated below:

Vehicle

SD Creator Part Number SVM Code

A3, A4, A5, and Q5

4M0 906 961 CD

MHS2US2037

Method 1: Automated update using ODIS
Method 2: Manual update due to SVM code or Server issues

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

9196

Damage Code:

0039

Labor Operations:

Software Update

0151 0000

According to
TSB# 2050565

Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

Claim Comment:

As per TSB #2053530/1

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Page 2 of 3
© 2019 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Required Parts and Tools
Part Number

Part Description

Quantity

4M0906961CD

MMI software update (SD Card) – Or download via SD
creator Software

01 (Shop tool)

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2047812, 00 SD Creator: how to setup and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
 TSB 2050565: 91 MIB2 High Scale Software Update Instructions (PR Code 7UH).
All part and service references provided in this TSB (2053530) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 AudieBay logo of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Page 3 of 3
© 2019 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

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TSB/Document ID: A911926 2053530

Replacement Service Bulletin Number:

MFR Communication Date: 2019-01-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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