NHTSA ID Number: 10154412
Manufacturer Communication Number: 15-205-16R
TSB/Document Date: 2019-03-11
Summary
This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
NU9104
NU9110
NU9109
NU9111
NU9114
NU9114
OU9109
OU9108
OU9109
OU9113
OU9113
NU9406
NU9405
DA
OU9405
DA
OU9103
NU9407
NU9409
NU9410
OU9405
OU9408
OU9409
NU9508
NU9509
OU9408
OU9409
DA
NU9910
NU9909
NU9911
NU9914
NU9914
DA
OU9909
OU9908
OU9909
OU9913
OU9913
NU9409
NU9410
DA
NU9407
OU9408
OU9409
NU9608
DA
NU9609
OU9608
NAVI
NU9207
NU9206
NU9208
NU9211
NU9211
DA
OU9207
OU9206
OU9207
OU9210
OU9210
NU9606
NU9508
NU9509
DA
OU9507
OU9508
NAVI
NU9608
NU9609
NAVI
DA
Conditions addressed
with Update Number
OU9608
Update (1)
Update (2)
Update (3)
Update (4)
Update (5)
Update (6)
Update (7)
Continued...
Bulletin Number: 15-205-16R; Revised 01/30/19
Page 19
Update (1)
TSB No. 15-182-15, originally released 6/16/2015 for NAVIGATION (HIGH) Units ONLY
Update ID: NU9008 (2015MY Leg / Obk) or NU9104 (2015MY Imp / Crosstrek). See table provided on page 19
for complete listing by model / model year / head unit type.
Conditions addressed with these update files:
•
Audio output is lost after a few minutes when listening to Sirius/XM satellite radio.
•
Bluetooth feature becomes inoperative.
•
HD Radio “freezes” after a few minutes of play.
•
Back-Up Camera “help lines” do not appear.
•
Map location is inconsistent between Navigation display and iPhone when using the
iPhone’s Google Maps with the phone connected to the USB port in console.
•
Roads or interchanges have the same name displayed multiple times.
•
Navigation function is slow to start when selected.
•
No map display with key or ignition in “ACC” (accessory) position.
•
No voice guidance provided from Navigation system after selecting a route unless the
ignition is cycled off and back on again.
•
Steering wheel switch controls are inoperative with an iPod (MP3) player connected
to the USB.
•
Incorrect Umlaut characters are shown on StarLink display.
•
No response from the soft touch keys on display.
•
Back-Up Camera is displayed when shifter is in positions other than Reverse.
•
“Line Diag” screen is displayed intermittently while driving.
Continued...
Bulletin Number: 15-205-16R; Revised 01/30/19
Page 20
•
“LIST” soft touch key is not displayed on Bluetooth Audio screen while using Bluetooth audio feature with an
Apple device utilizing iOS8 software version.
•
“Beep” sound heard when touching the bottom of the display screen where no function soft touch keys are
displayed.
•
SXM caution message screen is displayed in English even when French language operation settings are
selected.
•
The following symptoms are all related to the inability of the software to properly load. One or all of these 5
conditions may occur at the same time:
o
Repeated display of the “Loading” screen at initial unit start-up
Continued...
Bulletin Number: 15-205-16R; Revised 01/30/19
Page 21
o
Bluetooth device pairing failure
o
Inoperative steering wheel (satellite) switches
o
Voice recognition feature inoperative
o
SXM radio feature inoperative.
CRITICAL NOTE: If the software version for the head unit being diagnosed is the one listed above or later, the
enhancements for the above listed conditions are already incorporated. Application of the latest software will not
correct similar condition(s). Follow regular diagnosis as outlined at the start of this appendix.
If the software version for the head unit is earlier the one listed above, and the condition is listed, then application of
the latest software should resolve it.
Update (2)
TSB No. 15-183-15, originally released 6/16/2015 for DISPLAY AUDIO (BASE and MID) Units
ONLY
Update ID: OU9007 (2015MY Leg / Obk) or OU9103 (2015MY Imp / Crosstrek). See table provided on page 19
for complete listing by model / model year / head unit type.
Conditions addressed with these update files:
•
Audio output is lost after a few minutes when listening to Sirius/XM satellite radio.
•
Bluetooth feature becomes inoperative.
•
HD Radio “freezes” after a few minutes of play.
•
•
Back-Up Camera “help lines” do not appear.
Incorrect Umlaut characters are shown on StarLink display.
•
No response from the soft touch keys on display.
CRITICAL NOTE: If the software version for the head unit being diagnosed is the one listed above or later, the
enhancements for the above listed conditions are already incorporated. Application of the latest software will not
correct similar condition(s). Follow regular diagnosis as outlined at the start of this appendix.
If the software version for the head unit is earlier the one listed above, and the condition is listed, then application of
the latest software should resolve it.
Continued...
Bulletin Number: 15-205-16R; Revised 01/30/19
Page 22
Update (3)
TSB No. 15-198-15, originally released 5/2/2016 for DISPLAY AUDIO (BASE and MID) and
NAVIGATION (High) Head Units
Update IDs: See table provided on page 19 for complete listing by model / model year / head unit type.
Conditions addressed with these update files:
•
Logic change to provide a “_” (underscore) character on the keyboard.
•
Logic change to match the engine oil maintenance remaining mileage on the maintenance reminder screen to
the odometer meter value on the combination meter when mileage unit is set to read in “KM”.
•
Logic change to insure the Vehicle Mode indicator on the Vehicle Monitor screen matches the actual vehicle
status. Example: The wheel indicators on the vehicle monitor screen no longer stay illuminated indicating
VDC is “active” after VDC activation is complete.
•
Logic change to address improper calculation used by the head unit to determine Average Lifetime Fuel
Consumption displayed on the ECO monitor.
•
Logic change to address Voice Recognition error when user says “Radio” or “Music”.
•
Logic change to address the radio (audio) not resuming play automatically after a Bluetooth call is ended.
•
Logic change to address FM radio station presets resetting to 87.5MHz intermittently when
•
cycling the ignition OFF to ON.
•
Logic change to address AM radio station presets resetting to 513KHz intermittently and possible switch from
AM to FM if a 513KHz preset is selected.
CRITICAL NOTE: If the software version for the head unit being diagnosed is the one listed above or later, the
enhancements for the above listed conditions are already incorporated. Application of the latest software will not
correct similar condition(s). Follow regular diagnosis as outlined at the start of this appendix.
If the software version for the head unit is earlier the one listed above, and the condition is listed, then application of
the latest software should resolve it.
Continued...
Bulletin Number: 15-205-16R; Revised 01/30/19
Page 23
Update (4)
TSB No. 15-205-16R, originally released 11/21/2016 for DISPLAY AUDIO (BASE and MID) and
NAVIGATION (High) Head Units
NOTES:
•
15-205-16R is the CURRENT TSB to use when performing D-10 head unit updates.
•
IMPORTANT: The table below represents a group of update files not specifically released in its own
revision to TSB 15-205-16R but were later combined with the revised version dated 3/31/2017.
Update IDs: See table provided on page 19 for complete listing by model / model year / head unit type.
Conditions addressed with these update files:
•
Mirrorlink version 1.1 updates
•
Navigation guidance MUTE function enabled.
CRITICAL NOTE: If the software version for the head unit being diagnosed is the one listed above or later, the
enhancements for the above listed conditions are already incorporated. Application of the latest software will not
correct similar condition(s). Follow regular diagnosis as outlined at the start of this appendix.
If the software version for the head unit is earlier the one listed above, and the condition is listed, then application of
the latest software should resolve it.
Update (5)
TSB No. 15-205-16R, originally released 3/31/2017 for DISPLAY AUDIO (BASE and MID) and
NAVIGATION (High) Head Units
Update IDs: See table provided on page 19 for complete listing by model / model year / head unit type.
Conditions addressed with these update files:
•
Intersection names displayed on the Combination Meter may be incomplete
•
XM Traffic information may be inaccurate
•
On 2015MY Legacy / Outback, there may be an intermittent delay of up to 1 minute before the Map is
displayed after starting the Navigation system.
CRITICAL NOTE: If the software version for the head unit being diagnosed is the one listed above or later, the
enhancements for the above listed conditions are already incorporated. Application of the latest software will not
correct similar condition(s). Follow regular diagnosis as outlined at the start of this appendix.
If the software version for the head unit is earlier the one listed above, and the condition is listed, then application of
the latest software should resolve it.
Update (6)
TSB No. 15-205-16R, originally released 1/3/2018 for DISPLAY AUDIO (BASE and MID) and
NAVIGATION (High) Head Units
Update IDs: See table provided on page 19 for complete listing by model / model year / head unit type.
Conditions addressed with these update files:
•
SXM Channel numbers higher than 256 cannot be set using voice recognition.
•
Characters may appear garbled to the right of the input characters when entering an e-mail address or password
using the software keyboard within the iHeart Radio app.
Continued...
Bulletin Number: 15-205-16R; Revised 01/30/19
Page 24
•
The Navigation system freezes when re-routing while using traffic information supplied by SXM.
•
The Navigation system re-boots from the Loading screen when utilizing the remote engine starter (RES)
feature (if equipped).
CRITICAL NOTE: If the software version for the head unit being diagnosed is the one listed above or later, the
enhancements for the above listed conditions are already incorporated. Application of the latest software will not
correct similar condition(s). Follow regular diagnosis as outlined at the start of this appendix.
If the software version for the head unit is earlier the one listed above, and the condition is listed, then application of
the latest software should resolve it.
Update (7)
TSB No. 15-205-16R, originally released 8/21/2018 for DISPLAY AUDIO (BASE and MID) and
NAVIGATION (High) Head Units
Update IDs: See table provided on page 19 for complete listing by model / model year / head unit type.
Condition addressed with these update files:
•
Unable to access SXM source or switch to SXM channels by using the preset buttons on the display.
CAUTION: This countermeasure is only applicable to Gen 2.1 and later. (Not applicable to Gen 2.0.)
CRITICAL NOTE: If the software version for the head unit being diagnosed is the one listed above or later, the
enhancements for the above listed conditions are already incorporated. Application of the latest software will not
correct similar condition(s). Follow regular diagnosis as outlined at the start of this appendix.
If the software version for the head unit is earlier the one listed above, and the condition is listed, then application of
the latest software should resolve it.
Bulletin Number: 15-205-16R; Revised 01/30/19
Page 25
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 15-205-16R
Replacement Service Bulletin Number:
MFR Communication Date: 2019-01-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.