NHTSA ID Number: 10154393
Manufacturer Communication Number: Component Quick
TSB/Document Date: 2019-03-11
Summary
This document is a quick reference notifying them Warranty coverages based on component. Updated for 2019
1
All-electric models – N/A
Overheating, glazing., or hotspots
4636/4638
XXXX
Machining of brake drums is not a warrantable
repair for any reason unless instructed by VTA,
QTM, technical bulletin or repair manual
Damage due to improper operation of the vehicle
When performed in conjunction with a
covered repair
Page 9 of 19
January 2019
Volkswagen
of America, Inc.
Component/Duration
(Years/Miles Whichever Occurs First)
Service
Number
What is Covered
(Defects in Manufacturer’s Material or
Workmanship)
What is Not Covered
(Damage or Malfunctions caused by Outside
Influence)
Bulbs
Halogen/Xenon
2018-2019 (gas)
3 years/36,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
Other than Halogen/Xenon
2018-2019 (gas)
1 years/12,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
CarNet
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
Carpeting
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
94XX
1
All-electric models – N/A
Concerns related to network availability or other
cellular reception issues
9170/91XX
70XX
1
Clutch Disc, Manual Transmission
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
Damage due to misuse, negligence or accident
3056
Soiled, worn, torn, or faded
Clutch disc is covered for defects or
when replaced as a required part of a
covered repair
Requires Warranty Repair Acceptance
through WISE
Page 10 of 19
Clutch disc replacement for wear
Damage due to modification or improper use
January 2019
Volkswagen of America, Inc.
Component/Duration
(Years/Miles Whichever Occurs First)
Service
Number
What is Covered
(Defects in Manufacturer’s Material or
Workmanship)
Constant Velocity Joints (C.V. Joints)
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
Powertrain Limited Warranty
2018-2019 (all-electric) 5 years/60,000 miles
2009 – 2017
5 years/60,000 miles
2011 – 2017
Touareg
10 years/100,000 miles
What is Not Covered
(Damage or Malfunctions caused by Outside
Influence)
C.V. joint boots not covered under Powertrain
Limited Warranty
4044/4045
Joint failure due to lack of maintenance or
damage to boot causing loss of lubrication
Surface corrosion
Corrosion Perforation
2018-2019
7 years/100,000 miles
2016 – 2017
12 years/120,000 miles
2009 – 2015
12 years/unlimited miles
5055/5103
5105/5137
5145/5355
5354/5522
5559/5729/
5829
Body sheet metal panels that have
been perforated by rust from the
inside out
Corrosion perforation resulting from failure to
promptly repair paint damage, damaged
undercoating or surface corrosion
Requires Warranty Repair Acceptance
through WISE
Corrosion resulting from damage caused by
fallout, sandblasting, salt, foreign material
deposits (such as bird droppings or tree sap),
stone chips, impact, or car wash chemicals
Differential and All Internal Parts
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
Powertrain Limited Warranty
2018-2019 (all-electric) 5 years/60,000 miles
2009 – 2017
5 years/60,000 miles
2011 – 2017
Touareg
10 years/100,000 miles
1
All-electric models – N/A
Damage due to lack of maintenance
39XX
Damage caused by modification, misuse or
negligence of the vehicle
Page 11 of 19
January 2019
Volkswagen of America, Inc.
Service
Number
What is Covered
(Defects in Manufacturer’s Material or
Workmanship)
Powertrain Limited Warranty
2009 – 2017
5 years/60,000 miles
2011 – 2017
Touareg
10 years/100,000 miles
Filters
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
1
Flywheel
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
10XX-19XX
Powertrain Limited Warranty
Engine: Cylinder block and all internal
parts, cylinder head and all internal
parts, valve train, spur/toothed belt,
flywheel, oil pump, water pump,
intake manifold, related seals and
gaskets
Powertrain Limited Warranty
2009 – 2017
5 years/60,000 miles
2011 – 2017
Touareg
10 years/100,000 miles
Fuel Injectors1
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
1
Fuel Pump
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
1
Fuel Tank and Lines
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
1360/1362
Component/Duration
(Years/Miles Whichever Occurs First)
Engine/Long Block1
2018-2019 (gas)
2009 – 2017
1
All-electric models – N/A
6 years/72,000 miles
3 years/36,000 miles
XXXX
Only warranty when filters are
replaced in conjunction with a
warranty repair on a covered
component
What is Not Covered
(Damage or Malfunctions caused by Outside
Influence)
Damage due to lack of maintenance
Damage caused by modification, misuse or
negligence of the vehicle
Damage resulting from improper repair
procedures
When required for a maintenance service
Repairs resulting from an outside influence such
as clutch wear
Flywheel is a “replace-only”
component
Damage caused by modification, misuse or
negligence of the vehicle
Localized overheating/hotspots
2340/2440
Damage resulting from modification, misfueling
with contaminated or improper fuel
2045/2066
Damage resulting from modification, misfueling
with contaminated or improper fuel
2010/XXXX
Damage resulting from modification, misfueling
with contaminated or improper fuel
Page 12 of 19
January 2019
Volkswagen of America, Inc.
Component/Duration
(Years/Miles Whichever Occurs First)
Service
Number
Fuses
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
9792
Glass
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
Headlamp Assembly
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
Hoses, Coolant
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
1
Ignition Coil
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
Intake Manifold1
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
Powertrain Limited Warranty
2009 – 2017
5 years/60,000 miles
2011 – 2017
Touareg
10 years/100,000 miles
Intercooler1
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
1
All-electric models – N/A
64XX
What is Covered
(Defects in Manufacturer’s Material or
Workmanship)
Only warranty when replaced in
conjunction with a warranty repair on
a covered component
Defects such as stress cracks or
delamination
Requires Warranty Repair Acceptance
in WISE
What is Not Covered
(Damage or Malfunctions caused by Outside
Influence)
When fuse(s) are the causal component
Damage due to modification, misuse, use of nonOEM equipment
Stone chips or scratches
Improper removal
Breakage unless due to a defect or in conjunction
with a covered repair
Damage or wear from debris, UV deterioration
9415
Use of non-OEM bulbs
1961/1962
Damage due to lack of maintenance,
modification, contact with non-OEM equipment
2820
Damage due to modification, misuse, use of nonOEM equipment
2380/2447
Damage due to modification, misuse, use of nonOEM equipment
2143
Damage due to modification, misuse, use of nonOEM equipment
Page 13 of 19
January 2019
Volkswagen of America, Inc.
Component/Duration
(Years/Miles Whichever Occurs First)
Service
Number
Muffler1 (Original Equipment)
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
2625/2630/
2633
Muffler1 (Replacement)
Limited Lifetime Warranty
2625/2630/
2633
Navigational System
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
Oil, Fluids, and Lubricants
2018-2019 (gas)
6 years/72,000 miles
2018-2019 (all-electric) 3 years/36,000 miles
2009 – 2017
3 years/36,000 miles
Oil Pan1
2018-2019 (gas)
6 years/72,000 miles
2009 – 2017
3 years/36,000 miles
XXXX
1750
Powertrain Limited Warranty
2009 – 2017
5 years/60,000 miles
2011 – 2017
Touareg
10 years/100,000 miles
1720
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TSB/Document ID: Component Quick
Replacement Service Bulletin Number:
MFR Communication Date: 2019-01-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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