Bulletin No.: PIP5568E
Published date: 02/27/2019

Preliminary Information
PIP5568E Service Engine Soon Light on Possible Driveability
Concerns With All 4 or Pairs of Camshaft Position System
Performance DTCs P0011 P0014 P0021 and P0024
Models
Brand:

Model:

Model Years:

VIN:
from

Engine:

to

Transmissions:

Buick

Enclave

2018

All

All

3.6 LFY

All

Buick

LaCrosse

2017 - 2018

All

All

3.6 LGX

All

Buick

Regal

2018

All

All

3.6 LGX

All

Cadillac

ATS

2016 - 2018

All

All

3.6 LGX

All

Cadillac

CT6

2016 - 2018

All

All

3.0 LGW, 3.6 LGX

All

Cadillac

CTS

2016 - 2018

All

All

3.6 LGX

All

Cadillac

XT5

2017 - 2018

All

All

3.6 LGX

All

Chevrolet

Traverse

2018

All

All

3.6 LFY

All

Involved Region or Country North America

Condition

Cause

Some customers may comment that the SES lamp is illuminated.
This lamp may have come on by itself or in some cases, the customer may
experience drivability issues such as a stall, lurch, stumble, hesitation or power loss
after an auto stop/restart event.
During diagnosis technician may nd DTCs P0011 (Intake Camshaft Position System
Performance Bank 1) P0014 (Exhaust Camshaft Position System Performance) P0021
(Intake Camshaft Position System Performance Bank 2) and P0024 (Exhaust
Camshaft Position System Performance Bank 2).
These codes should be history codes for this PI to apply.
Additionally, these codes may not all be set at the same time but may be set in
groups.
a) All 4 phaser performance DTCs are set (P0011 AND P0021 AND P0014 AND P0024)
or
b) Pairs of phaser performance DTCs are set (P0011 AND P0021 OR P0014 AND
P0024) or
c) In some cases, single and triple phaser performance DTCs are set (less likely)
(P0011 rst and P0021 AND P0014 AND P0024)
This condition may be caused by a software anomaly that allows the ‘Verify Sync’
status to not restart and reach full ‘Sync’ when the engine restarts.
The ECM then reports actual cam positions as ‘0’ while it continues to command
the actuators to move resulting in engine roughness and/or drivability concerns (as
stated above) with the possibility of setting multiple cam phaser performance DTCs

Correction:
This condition is currently under investigation.

If you experience the condition as described above evaluate the vehicle for any other concerns.
If no other concerns are found and you have the concern noted above it will be necessary to clear the codes and
release the vehicle to customer.
NOTE: We will update the PI or create a bulletin to replace this PI when more information becomes available.
Please ensure you use the following special labor operation for this concern.
Do not use CCND or no repair order at all because this concern is being tracked with this Labor OP

Warranty Information
For vehicles repaired under the Powertrain coverage, use the following labor operation.
Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
Description
Labor Time
4086798
Check and Clear Codes and Return to the customer
0.3 hr
*This is a unique Labor Operation for Bulletin use only.

Version History
Version

Modi ed

6
05/07/2018 - Created on.
06/26/2018 - Updated Correction Section.
07/25/2018 - Updated to include 2019 MY.
11/13/2018 - Updated concern information.
01/08/2019 - Update to remove 2019 MY.
02/27/2019 - Update to add special labor operation.

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