SERVICE PROCEDURE
18518R1
JANUARY 2019
SUBJECT:

SAFETY RECALL
Eaton® ECA Clutch on certain International® HV™
Series, HX® Series, LT® Series, MV™ Series, RH™
Series, DuraStar®, LoneStar®, PayStar®, ProStar®,
WorkStar® and TranStar® model trucks built 20
April 2017 through 21 July 2018 with feature code
11MHG or 11MGP (Eaton® ECA clutch)

DEFECT DESCRIPTION
An internal component within the clutch assembly may be outside of
specification and fail, which in special circumstances could cause such clutch
component to inhibit clutch departure.
In the rare event that the clutch component fails in a manner that prevents the
clutch from achieving proper departure, and creates a condition that results in
the transmission of enough driveline torque to prevent achieving a commanded
neutral condition in the vehicle transmission, and the engine idles for a sufficient
amount of time to cause driveline torque to increase as a result of loss of
departure in the clutch, it is possible to achieve driveline torque sufficient to
overcome the parking brakes, which could cause unintended vehicle motion,
potentially resulting in a vehicle impact with prior warning.

MODELS INVOLVED
This Safety Recall involves certain International® HV™ Series, HX® Series, LT®
Series, MV™ Series, RH™ Series, DuraStar®, LoneStar®, PayStar®, ProStar®,
WorkStar® and TranStar® model trucks built 20 April 2017 through 21 July 2018
with feature code 11MHG or 11MGP (Eaton® ECA clutch).

ELIGIBILITY
This procedure applies ONLY to vehicles marked in the International® Service
Portal℠ with Safety Recall 18518. Also complete any other open campaigns
listed on the Service Portal at this time.

VEHICLE RECALL 18518
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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REASON FOR REVISION
A note related to Ultrashift+ and Eaton® Advantage transmissions has been
added prior to Step 10. Steps 9 through 17 have been revised.

PARTS INFORMATION
No additional parts required.

TOOLS INFORMATION
Description
ServiceRanger 4 Software

Tool Number
Version 1812-01-SCB-2682 or Greater

SERVICE PROCEDURE
WARNING! To prevent property damage, personal injury, and / or death,
park vehicle on hard flat surface, turn the engine off, set the parking brake
and install wheel chocks to prevent the vehicle from moving in either
direction.
WARNING! To prevent personal injury and / or death, always wear safe eye
protection when performing vehicle maintenance.
WARNING! To prevent property damage, personal injury, and / or death,
keep flames or sparks away from vehicle and do not smoke while servicing
the vehicle’s batteries. Batteries expel explosive gases.

1. Park vehicle on flat surface.
2. Shift transmission to Park or Neutral and set parking brake.
3. Turn vehicle ignition to Key OFF position.
4. Install wheel chocks.
5. Connect service tool to vehicle.
6. Open ServiceRanger 4.
7. Select Programming.

VEHICLE RECALL 18518
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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8. Program transmission TCU using ServiceRanger 4 software to version
5569997 or higher; refer to appropriate RoadRanger ServiceRanger User
Guide for assistance.
a. Link to RoadRanger support:
http://www.roadranger.com/rr/CustomerSupport/Support/ServiceRange
r/index.htm
b. Link to ServiceRanger and programming support:
http://www.roadranger.com/rr/ProductsServices/ProductsbyCategory/C
lutches/index.htm
c. Using RoadRanger support link, click on Service / Troubleshooting for
ServiceRanger 4 User Guide.
9. Following software update, verify parameter settings in Engine tab.
NOTE: If equipped with an Ultrashift+ transmission, proceed to Step 15.
If equipped with an Eaton® Advantage Series EA3, EC3, or EN3
transmission, proceed to Step 10.
10. Select Configuration tab.
11. Select Engine tab.
12. Verify that Engine tab calibration is set to Advantage Gear Engagement
5573534.
a. If tab is set to Advantage Gear Engagement 5573534, proceed to Step
15.
b. If tab is not set to Advantage Gear Engagement 5573534, proceed to
Step 13.
13. Select Advantage Gear Engagement 5573534 and click Apply.
14. Confirm Successfully Applied Configuration Changes prompt appears at
bottom of screen and turn vehicle ignition to Key OFF position.
15. Close service program.
16. Disconnect service tool from vehicle.
17. Remove wheel chocks.

END OF SERVICE PROCEDURE

VEHICLE RECALL 18518
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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LABOR INFORMATION
Operation Number
A40-18518-1

Description
Reprogram TCM

Time
0.5 hr

CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface
next to the vehicle identification number (VIN) plate.

ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 18518.
Section 7 of the Warranty Policy and Procedures Manual contains further
information related to the submission and processing of AFC / Recall claims.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the
cost of the individual pieces / amount used during each repair.

VEHICLE RECALL 18518
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.

VEHICLE RECALL 18518
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.

VEHICLE RECALL 18518
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.

NAVISTAR, INC.

VEHICLE RECALL 18518
© 2019 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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