NHTSA ID Number: 10153954
Manufacturer Communication Number: 18N03-S2
TSB/Document Date: 2019-03-04
Summary
Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
LOCATION
SECOND CLIP
LOCATION
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
1737CW
FIGURE 58
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
CPR © 2018 FORD
MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
ATTACHMENT III
PAGE 40 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
6. Install Foam H to the C-pillar end of the outer belt moulding. See Figure 59.
FOAM H
1737JB
FIGURE 59
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
ATTACHMENT III
PAGE 41 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
7. Remove any excessive silicone in visible areas on the outer belt moulding with isopropyl alcohol and
a clean shop cloth.
8. Modify the rear door glass top run. See Figure 60.
a. Measure 15 mm (9/16 in) from the inboard bottom corner of the door glass top run.
b. Starting at the bottom outboard corner of the front door glass top run, cut a 45° notch using the
previous measurement as a guide.
C-PILLAR
SIDE OF DOOR
REAR DOOR
GLASS WINDOW RUN
(C-PILLAR SIDE)
CUT AT
45° USING
15 MM (9/16 IN)
MEASUREMENT
REAR DOOR
GLASS WINDOW RUN
15 MM
(9/16 IN)
1737BY
FIGURE 60
9. If present, remove and discard the felt on the rear door glass top run. See Figure 61.
REMOVE FELT
IF PRESENT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
1737DC
PLACE COPY HERE
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
FIGURE 61
PLACE COPY HERE
PLACE COPY HERE
ATTACHMENT III
PAGE 42 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
10. Clean the highlighted area of the rear door glass top run with isopropyl alcohol and a clean shop
cloth. See Figure 62.
C-PILLAR
NOTCH
REAR DOOR
GLASS TOP RUN
CLEAN
HIGHLIGHTED
AREA
1737BZ
FIGURE 62
11. Install Foam N to the highlighted area of rear door glass top run making sure that the Foam N is
under the C-Pillar notch. See Figure 63.
C-PILLAR
NOTCH
FOAM H
FOAM N
STUDNFOR
FOAM H AND FOAM
MISSING
NUT
MUST COVER
THE
GAP AT THIS LOCATION
FOAM N
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
1737DG
FIGURE 63
PLACE COPY HERE
PLACE COPY HERE
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
ATTACHMENT III
PAGE 43 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
12. With the rear door latch side door glass top run still positioned aside raise the rear door window glass
three quarters of the way up. See Figure 64.
NOTICE: Use care when raising window glass to not pinch door glass top run or scratch the
glass.
1737CP
FIGURE 64
13. Modify the rear door lock rod grommet. See Figure 65.
a.
b.
c.
d.
Remove the rear door lock rod grommet from the lock rod.
Cut approximately 6 mm (0.25 in)off the top of the grommet.
Install the rear door lock rod grommet back onto the lock rod.
Using a utility knife, cut four 6 mm (0.25 in) long slits approximately 90° apart into
the lower portion of the rear door lock rod grommet.
d
b
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
CUT 6mm (0.25in)
FROM THE TOP
PLACE COPY HERE
CUT FOUR
SLITS
1737UA
PLACE COPY HERE
FIGURE 65
14. Proceed to the Rear Door Latch and Handle Service Procedure.
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
PLACE COPY HERE
ATTACHMENT III
PAGE 44 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
Rear Door Latch and Handle Service Procedure (Crew Cab Vehicles)
Rear Door Latch and Handle Sealing Components
NOTE: Procedure to be performed on both rear doors.
FOAM I
FOAM TAPE 1
DOOR GLASS RUN FUNNELS
(132MM FUNNEL WINGS)
FOAM L
FOAM TAPE 2
FOAM K
FOAM J
FOAM J
(ONLY THE THIN OUTER PORTION IS
(PASSENGER DOOR)
USED ON THE EXTERIOR DOOR HANDLES) (DRIVER DOOR)
FIGURE 66
1. Install Foam J onto the rear door latch. See Figure 67.
1737DV
FOAM K
NOTE: Driver door latch shown, passenger door latch similar.
FRONT OF
VEHICLE
FRONT OF
VEHICLE
FOAM J
FOAM J
STUD FOR
MISSING NUT
DOOR LATCH
ASSEMBLY
EXTERIOR DOOR
HANDLE OPENING
DOOR LATCH
ASSEMBLY
FIGURE 67
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
STUD FOR
MISSING NUT
1737AB
STUD
FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
ATTACHMENT III
PAGE 45 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
2. Install Foam L over the door latch cable and onto Foam J to cover the gap between the exterior door
latch cable and Foam J. See Figure 68.
• The notch of foam L must point downward when installed.
NOTE: Driver door latch shown, passenger door latch similar.
FOAM J
EXTERIOR DOOR
LATCH CABLE
FOAM L
NOTCH
1737DW
FIGURE 68
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
PLACE COPY HERE
PLACE COPY HERE
ATTACHMENT III
PAGE 46 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
3. Clean the highlighted area on top of the door latch water shield with isopropyl alcohol and a clean shop
cloth where the Foam Tape 2 will be installed. See Figure 69.
NOTE: Driver door latch shown, passenger door latch similar.
FRONT OF
VEHICLE
FOAM B
DOOR LATCH
ASSEMBLY
FOAM B
DOOR LATCH
ASSEMBLY
EXTERIOR DOOR
HANDLE OPENING
1737AC
FIGURE 69
4. Install Foam Tape 2 on top of the rear door latch water shield. See Figures 70.
• Make sure that Foam Tape 2 attaches to the water shield and to the door glass run.
NOTE: Driver door latch shown, passenger door latch similar.
FOAM TAPE 2
MUST
ATTACH TO THE
GLASS RUN
STUD FOR
MISSING NUT
AREA TO BE
SEALED BY
FOAM TAPE 2
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
1737DR
PLACE
COPY HERE
FIGURE 70
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
PLACE COPY HERE
ATTACHMENT III
PAGE 47 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
5. Install Foam I to cover the gap between the rear door latch assembly water shield and the door glass
run. See Figure 71.
NOTE: Driver door latch shown, passenger door latch similar.
FRONT OF
VEHICLE
DOOR LATCH
ASSEMBLY
FOAM I
FOAM I
EXTERIOR DOOR
HANDLE OPENING
DOOR LATCH
ASSEMBLY
1737AD
FIGURE 71
6. Apply Motorcraft® TA-30 silicone sealant in and over the mating area of the water shields to the door.
Using light finger pressure smooth the bead of silicone. See Figure 72.
APPLY TA-30 SILICONE SEALANT
TO DOOR LATCH WATER SHEILD
HIGHLIGHTED AREA
STUD FOR
MISSING NUT
DOOR LATCH
WATER SHEILD
STUD FOR
MISSING NUT
STUD1737JA
FOR
MISSING NUT
FIGURE 72
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
ATTACHMENT III
PAGE 48 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
7. Position the rear door window glass down.
8. Install the door glass run funnel (132mm funnel wings), ensuring the lower tab is situated in the door
glass run and the funnel sides sit at a 90° angle above the door glass run. Refer to Attachment V for
additional information. See Figure 73.
NOTE: Verify the sides of the funnel are bent to 90° prior to installation.
90° ANGLE
DOOR GLASS
RUN FUNNEL
DOOR GLASS
RUN FUNNEL
FUNNEL TAB IN
DOOR GLASS RUN
FUNNEL TAB IN
DOOR GLASS RUN
1737CA
FIGURE 73
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
PLACE COPY HERE
ATTACHMENT III
PAGE 49 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
9. Install the rear door glass top run and inner belt moulding. See Figure 54.
NOTICE: When installing the rear door glass top run make sure not to bend or damage the door
glass run funnel. Check through the exterior door handle opening to verify
that the funnel is positioned correctly.
10. Position the rear door window glass up.
11. Apply supplied Foam Tape 1 in the location shown to hold the funnel in place. See Figure 74.
FOAM TAPE 1
FUNNEL TAB IN
DOOR GLASS RUN
1737CB
FIGURE 74
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
CPR © 2018 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
12/2018
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
ATTACHMENT III
PAGE 50 OF 61
CUSTOMER SATISFACTION PROGRAM 18N03-S2
12. Inspect the interior door handle to latch cable for kinking. See Figure 75.
• Correct any kinks found in the cable by straightening the cable by hand as required.
CABLE TO BE
INSPECTED
1737L
FIGURE 75
13. Apply XG-11 grease on top of and around Foam L. The Foam L notch, the gap around the cable and
Foam L, and the gap between the door latch assembly and Foam J must be filled with grease.
See Figure 76.
NOTE: Do not allow the XG-11 grease to come into contact with moving components of the latch
mechanism.
AREA TO APPLY
XG-11 GREASE
FOAM L
STUD FOR
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TSB/Document ID: 18N03-S2
Replacement Service Bulletin Number:
MFR Communication Date: 2018-12-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MFR Component System:
MFR Component Subsystem:
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