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NHTSA ID Number: 10153776

Manufacturer Communication Number: B661918

TSB/Document Date: 2019-02-25


Summary

FAULT CODE 804417 CAUSED BY THE REMOTE KEY. When a short test is performed as part of a workshop visit for an unrelated situation.


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TSB/Document ID: B661918

Replacement Service Bulletin Number:

MFR Communication Date: 2019-01-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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TIS Service Bulletin

Page 1 of 4

SI B66 19 18
Drivers Assistance, Remote Control Systems

January 2019
Technical Service

FAULT CODE 804417 CAUSED BY THE REMOTE KEY
MODEL
G01 (X3 Sports Activity G02 (X4 Sports Activity
Vehicle)
Coupe)

G05 (X5 Sports Activity G07 (X7 Sports
Vehicle
Activity Vehicle)

G12 (7 Series Sedan)

G14 (8 Series
Convertible)

G15 (8 Series Coupe)

G29 (Z4 Roadster)

G30 (5 Series Sedan)

G32 (6 Series Gran
Turismo)

G20 (3 Series Sedan)

Produced with original Integration level 18-03-5xx.

SITUATION
When a short test is performed as part of a workshop visit for an unrelated situation, the following fault code is
found stored in the Body Domain Controller (BDC) memory:
• "0x804417 - Motion sensor (MEMS) in key: failure"
Note: There will be no customer-facing indication of this stored fault and/or any related key or vehicle
malfunction present.
MEMS is the chip for the motion sensor in the vehicle remote and/or display key, to prevent vehicle thefts. Keys
with MEMS were introduced in all listed vehicles as of the factory I-level 18-03-5xx.

CAUSE
MEMS sensor in the remote key transmitter version 2.1.
Remote keys can be differentiated between version 2.1 and the
earlier version 2 by removing the back cover.
Carefully check the ID printed in various places (circled). G05 basic
remote key shown; other models similar.

ID21= version 2.1 (contains motion sensor)

ID2= earlier version (no motion sensor)

The fault code can sometimes be created erroneously. In the case of a fault memory entry, it is not evident
whether the fault is erroneous or actual.

CORRECTION

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/489... 2/4/2019

TIS Service Bulletin

Page 2 of 4

Follow the procedure below to determine if the MEMS contains an actual fault, or if is simply an erroneous fault.

PROCEDURE
Attention: There must be no second remote key within range. If a second key is present, move it at
least 5 yards away from the vehicle.
Test sequence:
1. No other vehicle remote key is within 5 yards.
2. Vehicle is unlocked.
3. Deactivate Comfort Access via the iDrive menu path--> Auto -> Settings -> Doors/vehicle access ->
Comfort Access -> Deselect:
• Unlock when approaching
• Lock when walking away
4. Move at least 5 yards away from the vehicle.
5. Lock the vehicle using the remote key’s lock button.
6. Leave the key on a stationary surface so that it remains motionless for at least 3 minutes.
7. After 3 minutes, bring the key to within 1 yard of the side of the vehicle, but do not open/unlock.
8. Set the key down motionless for 3 more minutes (e.g., at rear of hood, on roof, etc.)
9. After at least 3 minutes, attempt to unlock the vehicle via Comfort Access at the door handle. Do not
move the remote key.
• Unlocking should NOT occur if the MEM is functioning properly
10. Move the key. Attempt to unlock the vehicle via Comfort Access.
• If the vehicle unlocks, the MEMS is functioning properly
Conclusions:

• If the vehicle unlocked before the key was moved at Step 9, repeat the test.
• If the vehicle can still be opened before the key was moved (at Step 9), it is likely that the MEMS in the
key is faulty. Replace the remote key.
o Refer to Repair Instructions 66 12… “Teach in radio remote control/radio remote control with display
(BMWeBay logo display key)”
Note: The MEM deactivates the lock/unlock function after approx. 2 minutes with the key stationary.

For this reason, the test sequence calls for a 3 minute wait to determine if the MEM is actually faulty or not.
11. If another remote key is available during this workshop session, repeat the test sequence to confirm
proper MEM operation.

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/489... 2/4/2019

TIS Service Bulletin

Page 3 of 4

12. Clear the fault code memory.

PARTS INFORMATION
In case of a faulty MEM in the remote key and/or display key, obtain the part number for the replacement
remote key(s) by entering the chassis number in ETK which takes into account specific equipment and/or
options.

Part Number

Description

Quantity

Refer to ETK

Remote key

1

Refer to ETK

Display key, if applicable

1

WARRANTY INFORMATION
Covered under the terms of the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Select the “Defect Code” below that applies to the type of remote key being replaced.

Defect Code:

6135621500

Radio remote control/key fob transmitter (ID
transmitter), basic, no display permanent
malfunction

Or:
6612051200

Radio remote control (ID transmitter) including
display permanently failed

Labor Operation:

Labor Allowance:

Description:

00 00 006

Refer to AIR/KSD2

Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Main work)

Refer to AIR/KSD2

Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Plus work)

Refer to AIR/KSD2

Connect an approved battery charger/power
supply (indicated in KSD2 as “Charging battery”)

Or:
00 00 556
And:
61 21 528

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
And, additionally for the:
e-Vehicles

Labor Operation:

Labor Allowance:

Description:

61 25 910

Refer to AIR/KSD2

Recharging high-voltage batteryeBay logo unit (to high
voltage charging socket)

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/489... 2/4/2019

TIS Service Bulletin

Page 4 of 4

And, as necessary:

And:
66 10 000

Work time (WT)

Work time to check the Motion Sensor (MEMS)
function as outlined in the Procedure

Refer to AIR/KSD2 for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 66 10 000 is not considered a Main labor operation; however, it does require an
individual punch time and an explanation on the repair order and in the claim comments section.
[ Copyright ©2019 BMW of North America, Inc. ]

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/489... 2/4/2019

1


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