Technical Service Bulletin
34 Quattro Ultra, DTC U030000 stored in all wheel drive control module
34 18 38 2048671/3 November 26, 2018. Supersedes Technical Service Bulletin Group 34 number 18-30 dated
February 19, 2018 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4, A4
allroad

2017 - 2018

All

Quattro Ultra

A5, A5
Cabriolet,
A5
Sportback,
and Q5

2018

All

Quattro Ultra

Condition
REVISION HISTORY
Revision

Date

Purpose

3

-

Revised title
Revised Service (SVM software update added, Part replacement removed)
Revised Warranty (Updated Labor Operations)
Revised Required Parts and Tools (Removed table)

2

02/19/2018

Revised Service (New instructions for software level 0003 or lower and added
Note)
Revised Warranty (Updated Labor Operations)
Revised Required Parts and Tools (Added table)

1

08/21/2017

Initial publication

Customer states:
 “All Wheel Drive Malfunction Message” is displayed in the instrument cluster.
Workshop findings:
The following DTC is logged in the all-wheel drive control module, J492 (address word 0022):
 DTC U030000 (Internal Control Module Software Incompatibility active/static).

Page 1 of 4
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Technical Background
Quattro Ultra software error.

Production Solution
New software in the all-wheel drive control module, J492 (address word 0022) addressed the condition.

Service
1. Check the software version number in the all-wheel drive control module, J492 (address word 0022) (Figure
1).

Figure 1. Software Version Number.
2. If the software version number is lower than 0006 update the software per the directions below.

Page 2 of 4
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the all-wheel drive control module, J492 (address word 0022) using the SVM action code as listed in
the table below, if necessary:

Model

Transmission

Old Software
Part Number

Allroad

0CJ

8W9927755

A4 manual

0CX

8W0927755

Old
Software
Version
(or lower)

New Software
Part Number

New Software
Version

SVM Code
Input

(or higher)
8W9927755
8W0927755

0005

0006

A5 manual

0CX

8W6927755

8W6927755

Q5

0CJ

80A927755

80A927755

22A007

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

3481

Damage Code:

0039

Labor Operations:

SVM update

0151 0000

Time stated on
diagnostic
protocol (Max 50
TU)

Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

Claim Comment:

As per TSB #2048671/3

Page 3 of 4
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2048671) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 4 of 4
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.