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NHTSA ID Number: 10153094

Manufacturer Communication Number: 23U7 rev 0912201

TSB/Document Date: 2019-02-19


Summary

2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that AudieBay logo A3 vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Updated work instructions.


Emissions Recall
Code: 23U7
REVISION
Subject
Release Date
Revision Summary
Important Repair
Information!

Affected Vehicles

2.0L TDI Engine (GEN 1) Emissions Modification – Customer Only (Retail Sold) USA
ONLY
September 12, 2017
Updated work instructions.
CAMPAIGN 23W1MUST BE COMPLETED BEFORE BEGINNING THE 23U7 CAMPAIGN!
Over the next few weeks there will be updates made to ODIS and the campaign circular.
Do not retain any hard copies of campaign circulars – only refer to the electronic copies
posted to Elsa and ServiceNet.
U.S.A.: 2010-2013 MY AudieBay logo A3 2.0L TDI (Generation 1)
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.

Campaign status must show “open.”

If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.

Problem Description

The Environmental Protection Agency and California Air Resources Board have determined
that AudieBay logo A3 vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable
emissions regulations. The emissions control systems on the vehicles will not control emissions
under off-cycle conditions as effectively as during the federal test procedure. The extent of the
emissions increase under off-cycle conditions depends upon how the vehicles are driven.

Corrective Action

Install updated emissions control system parts and software, install a TDI Emissions
Modification – Proof of Completion Label and install a Supplemental Vehicle Emissions Control
Information Label.
At this time, affected new and used vehicles in dealer inventory are not included in this
emissions modification release.
If the vehicle has been modified by the customer prior to receiving the emissions modification
in a manner that may yield a non-compliant emissions system (for example, removal of a
catalyst, installation of parts that impact emissions or emissions-related parts, or modifications
to the ECU or computer software of the vehicle), AudieBay logo may not be able to perform the emissions
modification until the customer corrects such modification.

Parts Information

1K0254402AX (NOx Catalyst), 8P0298101A (Base Kit 1)
Parts will be allocated prior to owner notification. If allocated parts have been used and your
dealership is at the weekly Upper Order Limit, please submit the backordered sales document
number to upperorderlimits@audieBay logo.com to have additional parts released.

Code Visibility

On or about August 11, 2017, this campaign code will show open on affected vehicles in Elsa.
On or about August 11, 2017, affected vehicles will be identified with this campaign code in the
VIN Lookup tool at www.audiusa.com.

Owner Notification
Loaner Vehicle

Owner notification took place on August 05, 2017.
Customers are eligible to receive a loaner vehicle. Please refer to the warranty extension
bulletin AWA 17-10 for claiming instructions.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. All Rights Reserved.
September 2017

23U7 Page 1 of 30

Emissions Campaigns
Requirements
(CALIFORNIA ONLY)

The California Air Resources Board and the Department of Motor Vehicles (DMV) require
emissions-related campaigns to be completed prior to vehicle registration renewal. When
campaign work is done you must provide the owner with a signed “Vehicle Emission Recall –
Proof of Correction” certificate (RC EMISCAVWAU). Order certificates online via the
Compliance Label Ordering portal at www.accessaudi.com.

Additional Information

Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Fill out and affix the appropriate TDI Emissions Modification – Proof of Completion Label and
the appropriate Supplemental Vehicle Emissions Control Information Label after work is
complete. Additional shipments will be released based on the volume of completed
repairs claimed through SAGA. The parts will not be available for order through the
website at this time.

The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo Group of America, Inc. All Rights Reserved.
September 2017

23U7 Page 2 of 30

Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through AudieBay logo Warranty Online under the Campaigns/Update option.
Service Number

23U7

Damage Code

0099

Parts Vendor
Code

002

Claim Type
Causal Indicator
Vehicle Wash
and Loaner
Criteria I.D.

Sold vehicle: 7 10
Mark Base Kit I as causal part*
Wash: Do not claim wash under this action
Loaner: Refer to the warranty extension bulletin AWA 17-10 for claiming instructions
8P

Install Base Kit I components, install NOx catalyst, perform software update, and install a
supplemental Vehicle Emissions Control Information label and TDI Emissions Modification
Label.
Labor operation:

2360 23 99

270 T.U.

Quantity

Part number

Description

1.00

8P0298101A

Base Kit I*

1.00

1K0254402AX

NOx Catalyst

*Labels are sent free of charge. They cannot be charged to this campaign.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. All Rights Reserved.
September 2017

23U7 Page 3 of 30

Campaign Work Procedure

23U7 Emissions Recall

At this time, affected new and used vehicles in dealer inventory are not
included in this emissions modification release.

NOTE
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility
and are not eligible for reimbursement under this action.

Required Parts
Quantity

Part Number

Part Description

1

8P0 298 101 A

Base Kit I

1

1K0 254 402 AX

NOx Catalyst

1

03L 010 005 G

Supplemental Vehicle Emissions Control Information Label

1

CAMPTDI 2016_1B

TDI Emissions Modification – Proof of Completion Label

Labels are sent free of charge. Additional shipments will be released based on the
volume of completed repairs claimed through SAGA. Labels will not be available for
order through the website at this time.
For any additional inquiries contact labelrequest@audieBay logo.com.
Required Tools

VAS6150X – Diagnostic Tester (or equivalent)

VAS5054X – Remote Diagnosis Head (or
equivalent)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. All Rights Reserved.
September 2017

23U7 Page 4 of 30

GRX3000VAS – Battery Tester/Charger

Socket 22mm –T10491–

Torque wrench -V.A.G 1331- (or equivalent)

Torque wrench -V.A.G 1332- (or equivalent)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. All Rights Reserved.
September 2017

23U7 Page 5 of 30

Service Modification Validation Web App

tdi-inform.track360.com
TIP

This web application is compatible with desktops,
laptops, Apple and Android mobile devices running the
most current versions of FireFox, Chrome, Safari, or
Explorer as well as iOS 9+ on iPads and iPhones.
NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed.
Look for the image below to indicate labor operations,
parts, or labeling that requires IN-FORM tool image
documentation.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. All Rights Reserved.
September 2017

23U7 Page 6 of 30

Emissions Modification Instructions
Section A - Check for Previous Emissions Modification
TIP
If the TDI Emissions Modification – Proof of Completion Label (CAMPTDI 2016_1B) is present, no further work is
required.

Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.

TIP
On the date of modification, print this screen and keep a
copy with the repair order.

Confirm the Campaign/Action is open .
If the status is closed, no further work is required.

Note the Applicable Criteria ID for use
in determining the correct work to be done and
corresponding parts associated.

Check for other Open campaign actions .

Other Open campaign actions must be completed
prior to releasing the vehicle to the customer.

NOTE
At this time it is required to complete this action in
conjunction with Campaign 23W1. Campaign 23U7
requires the condition of the Heated O2 Sensor -G39- to
be verified BEFORE beginning the flash operations
contained in this action.
CAMPAIGN 23W1 MUST BE COMPLETED BEFORE
BEGINNING THE 23U7 CAMPAIGN!
Refer to Campaign 23W1 at this time, and complete
that action before continuing.

Proceed to Section B

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. All Rights Reserved.
September 2017

23U7 Page 7 of 30

Section B – Check for Service Initiation
NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed.
Look for the image below to indicate labor operations,
parts,
or
labeling
that
requires
IN-FORM tool image documentation.

NOTE
RISK of Non-payment!
Ensure that the “check mark” is present prior to
beginning any work.

Ensure the Service Initiation Form has a “check
mark” .
o

If the Service Initiation Form does not
have
a
“check
mark”
,
immediately contact
your Service
Consultant to complete the initiation.

o

If “check mark” is present, initiate
Service Modification Documentation
Form and continue work.

DO NOT proceed with any work unless you can initiate
the Service Modification Documentation Form.
Proceed to Section C

Section C – Check for Pre-existing conditions, Vehicle Modifications, and MIL light on

Perform a visual inspection of the intake,
exhaust, and emissions systems.
o If the visual inspection of the intake, exhaust,
or emissions equipment reveals damage or
concerns, STOP, create an ATA ticket and
contact the AudieBay logo Technicians Helpline.
o If the visual inspection of the intake, exhaust,
or emissions equipment reveals no damage
or concerns, continue the work procedure.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. All Rights Reserved.
September 2017

23U7 Page 8 of 30

Check for vehicle modifications from original
equipment.
o If vehicle modifications from original
equipment related to emissions components
are found, STOP, create an ATA ticket and
contact the AudieBay logo Technicians Helpline.
o If vehicle modifications from original
equipment related to emissions components
are not found, continue the work procedure.

Check for illumination of the MIL .
o If MIL is illuminated, STOP, create an ATA
ticket and contact the AudieBay logo Technicians
Helpline.
o If MIL is not illuminated, continue the work
procedure.
TIP

ATA cases regarding MIL ON conditions
require a GFF diagnostic log to be uploaded at
the time of first contact.

The purpose for this step is to document
vehicle condition prior to initiation of this
action and does not authorize the repair of
any pre-existing conditions.

Proceed to Section D

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. All Rights Reserved.
September 2017

23U7 Page 9 of 30

Section D – Emissions Kit Installation
NOTE
-Before beginning the steps outlined in this actionVerify that Campaign 23W1 has been completed. The
Campaign 23W1 refers to replacement of the airbox
Snow Flap, and checking (and if required, replacement
of) the O2 Sensor -G39-. The TDI IN-FORM Tool
requires the upload of a photograph of the replaced
Snow Flap. Verify that the Snow Flap has been
replaced and photographed. If the O2 Sensor -G39was replaced, verify that the Test Plan for resetting the
O2 Sensor Learned Values has been run and
completed before continuing this procedure.

Open hood.

Raise vehicle on hoist.

123

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TSB/Document ID: 23U7 rev 0912201

Replacement Service Bulletin Number:

MFR Communication Date: 2017-09-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

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