battery voltage
here

Must be
“Green” before
selecting Next
Step
24

Figure 14
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25. Select USA/CANADA Dealers.
26. Select OK.

Step
25

Step
26

Figure 15
NOTE:


The above screen may not display if the CONSULT PC has remained ON since the
last reprogramming.



If the CONSULT PC is not connected to the Internet, the screen in Figure 16 will
display.

Figure 16

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NOTE: In the next steps, the reprogramming process will begin when Submit is selected.

27. Enter your Username and Password.


The CONSULT PC must be connected to the Internet via cable or Wi-Fi.



If you do not know your User Name and Password, contact your Service Manager.

28. Select Submit.

Figure 17

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29. Wait for both bar graphs to complete.

Figure 18
30. When the screen in Figure 19 displays, reprogramming is complete.
NOTE: If the screen in Figure 19 is not displayed (which indicates reprogramming did
not complete), refer to the information on the next page.
31. Select Next, and then wait for System Call to complete.

Step
31

Figure 19

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Control Unit Recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in Figure 20:


Check battery voltage
(12.0–15.5 V).



Ignition is ON, engine OFF.
Ready Mode is OFF.



External Bluetooth® devices
are OFF.



All electrical loads are OFF.



Select retry and follow the
on screen instructions.



Select
Retry

“Retry” may not go through on
the first attempt and can be
selected more than once.
Figure 20

If reprogramming does not complete and the “X” icon displays as shown in Figure 21:



Check battery voltage
(12.0 – 15.5 V).



CONSULT A/C adapter is
plugged in.



Ignition is ON, engine OFF.
Ready Mode is OFF.



Transmission is in Park.



All C-III plus / VI cables are
securely connected.



All C-III plus updates are
installed.



Select Home, and restart
the reprogram procedure
from the beginning.

Figure 21

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32. Erase all DTCs as follows:
a. Turn the ignition OFF
b. Turn the ignition ON.
c. Wait for DTC erase to complete.

Turn ignition from ON to OFF, and then back to ON

Figure 22
33. Verify the part number has changed (before and after reprogramming part numbers
should be different).
a. Print a copy of the screen in Figure 23 by selecting Print.
b. Attach the copy to the repair order.
c. Once a copy has been printed, select Confirm.

yyyyy

Step
33

xxxxx

xxxxxx

xxxxxxxxxxxxxxxx

Step
33a
Step
33c

Figure 23
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34. After Confirmation has completed, select Home.

Step
34

Figure 24

Go to Automatic Back Door Manual Configuration on the next page.

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Automatic Back Door Manual Configuration
(Perform ONLY if ABD CU was reprogrammed.)
35. Select Re/programming, Configuration.

Step
35

Figure 25

36. Check the box for Confirmed Instructions, and then select Next.

Step
36

Figure 26

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37. If the screen in Figure 27 appears, select Automatic Selection(VIN).

Step
37

Figure 27

38. Verify the VIN or Chassis # matches that of the vehicle.


If the correct VIN is displayed, select Confirm.

Step 38:
Verify here

xxxxxx

Step 38: If VIN OK,
select Confirm

Figure 28

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39. Select Confirm again.

XXXXXX

Step
39

Figure 29

40. Select AUTO BACK DOOR.


Use the arrows if needed to scroll and access AUTO BACK DOOR.

Step
40

Figure 30

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41. Select Manual Configuration.

Step
41

Figure 31

42. Select the applicable Type ID:
2015-2017 Murano (including
Hybrid):
284L5-5AA2B

Step
42

2018 Murano:
284L5-5AA2A
NOTE: If C-III plus automatically
selects the Type ID, there will be
no options shown under Type ID
and Figure 32 will not display.
Skip to step 44.

Step
43

Figure 32

43. Select Next.

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44. Select OK.

xxxxxx

Step
44

Figure 33

45. Select End.

xxxxxx

Step
45

Figure 34
Go to Automatic Back Door Calibration on the next page.

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Automatic Back Door Calibration
NOTE: The operating characteristics of automatic back door calibration changes after
reprogramming. See page 3 for details.
1. Calibrate the automatic back door.
a. Open the automatic back door by pressing the request switch (above rear license
plate).
NOTE: Once the automatic back door is fully open, two long confirmation beeps will
sound.
b. Close the automatic back door by pressing the back door switch (located at bottom
left of back door).
NOTE: The automatic back door can be closed manually instead of using the
request switch.

Liftgate [Automatic Back Door] Position Setting
1. Adjust the back door to fully open by performing Liftgate Position Setting.


Refer to the Owner’s Manual > Section 3 (Pre-Driving checks and adjustments) >
LIFTGATE POSITION SETTING.



Inform the customer that the back door has been set to the full open position. If they
desire a different position, it will have to be reset.

2. Verify the automatic back door works properly.

For 2015 Murano ONLY: Owner’s Manual Corrected Pages
Go to pages 28-30 in this bulletin, print them, and then:


Put them into the customer’s Owner’s Manual, or



Give them to the customer and ask the customer to put them into their Owner’s
Manual.
 These pages go in the 2015 MURANO OWNER’S MANUAL > Section 3 (Predriving checks and adjustments). They replace pages 3-23, 3-24, and 3-25.

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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Check/Clear DTCs and perform
Back Door Calibration

PFP

OP CODE

SYM

DIA

FRT

284G0-5AA1A

BX5RAA

ZE

32

0.2*

*FRT allows adequate time to access DTC codes and perform back door calibration. No
other diagnostic procedures subsequently required. Do NOT claim any Diagnostic Op
Codes with this claim.
On the Same repair line
If needed:
DESCRIPTION

OP CODE

FRT

Test and Charge Battery

GB18AA

(1)

(1) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
If needed:
DESCRIPTION

OP CODE

FRT

Test and Charge Battery

GB18AA

(1)

Replace Battery

GB181A

(1)

(1) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
If needed:
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Auto Back Door Programming

284G0-5AA1A

BX5AAA

ZE

32

0.4*

* FRT allows adequate time to access DTC codes and reprogram. No other diagnostic
procedures subsequently required. Do NOT claim any Diagnostic Op Codes with this
claim.

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AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

August 17, 2015

NTB15-073

Original bulletin published.

October 1, 2015

NTB15-073a

DTC descriptions on first page revised.

March 22, 2016

NTB15-073b

Changes made throughout.

March 22, 2018

NTB15-073c

APPLIED VEHICLES section and Table A
revised, and steps added to pages 14 and 15.

NTB15-073d

ACTION section revised, ABD CU
Reprogramming vehicle applicability expanded,
and steps and Figures on pages 23-24 revised.

January 29, 2019

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Pre-driving checks and adjustments, page 3-23

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Pre-driving checks and adjustments, page 3-24

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Pre-driving checks and adjustments, page 3-25

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