GROUP

NUMBER

ELECTRICAL
DATE

19-EE-001H
MODEL(S)

JANUARY, 2019

Technical Service Bulletin
SUBJECT:

SONATA HEV/PHEV,
IONIQ HEV/PHEV/EV,
KONA EV,
TUCSON and NEXO
FUEL CELL

USED HEV/PHEV/EV/FUEL CELL LITHIUM BATTERY RETURN

NOTE: This bulletin revises TSB# 17-EE-005 to add the Kona EV and Nexo Fuel Cell models.
Applicable Vehicle:
 Sonata HEV/PHEV (since 2011MY)
 Ioniq HEV/PHEV/EV (since 2017MY)
 Kona EV (since 2019MY)
 Tucson Fuel Cell (since 2015 MY)
 Nexo Fuel Cell (since 2019MY)
Description: This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell
Lithium Battery for proper disposal and safe environmental recycling using Hyundai’s authorized
vendor Kinsbursky Brothers Inc. (KBI).
The following are acceptable circumstances for battery return:
1. Hyundai Dealer or Port replaces a Battery under warranty:
 All HEV/PHEV/EV/Fuel Cell Lithium Battery replacement part orders require a Techline
case and must be approved by Techline. Techline will request release of a part order
manually from Mobis. Dealer should not attempt to place an order for a Lithium Battery;
it will automatically be canceled.
 Warranty information such as DTC screenshots and complete BMS data including
individual cell voltages will need to be supplied to Techline.
 Techline will provide directions to follow this TSB for return of the replaced used Battery.
2. Return of Hyundai HEV/PHEV/EV/Fuel Cell Battery at end of life by a Hyundai or nonHyundai affiliated company: The physical condition of the Battery must be fully declared to
KBI in so far as whether there is any damage or odor; send pictures to show when applicable.
The Battery must be located in a safe place for pickup. KBI may need to supply a box.

 IMPORTANT
Hazmat Shipping Certification Regulation:
 Per strict Hazmat shipping regulations, you must accurately declare whether or not your
facility personnel handling the battery shipment has been certified by an approved Hazmat
shipping training program.
 If your facility’s personnel does not have the proper certification, it must be declared to KBI to
arrange a HazMat shipping certified third party to handle inspection of packaging, shipping
documentation and sign the shipping Bill of Lading. A separate form to be completed will be
supplied by KBI once notified.
Circulate To: Service Manager, Technicians, Fleet Repair, Parts Manager

USED HEV/EV/FUEL CELL LITHIUM BATTERY RETURN

SUBJECT
:

General Battery Return Instructions:
1. Inspect the Battery condition and note any physical damage or odor which must be
declared.
2. Inspect the shipping box that the replacement battery was received in. Let KBI
know if there is any significant damage. Notify KBI if you need a Hazmat shipping
box because you did not receive one such as would be the case for returning an
end of life battery.
3. Determine whether your facility has Hazmat shipping trained certified personnel.
4. Complete the Battery Return Request Form (next page) for each battery fully and
accurately.
5. Email/Fax the completed Battery Return Request Form to KBI to request the return.
6. Once your Battery Return Request is received, KBI will supply a more specific
Battery Return Document Package with more details and specifics for return of your
particular battery.
7. If all paperwork and conditions are met, KBI will contact you to arrange the pickup
once the battery has been prepared for shipment. A 3rd party inspection will be
arranged for dealers that don’t have the proper Hazmat certification.

 NOTE
Do not attempt to arrange your own shipment of your battery. It must only be
done by KBI, and they will assume the full charge on behalf of Hyundai Motor
America.

TSB #: 19-EE-001H

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SUBJECT:

USED HEV/EV/FUEL CELL LITHIUM BATTERY RETURN

TSB #: 19-EE-001H

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