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NHTSA ID Number: 10152750

Manufacturer Communication Number: A19-002

TSB/Document Date: 2019-02-10


Summary

Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American HondaeBay logo is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.


PARTS INFORMATION
Airbag Assembly Replacement
Part Name

Part Number

Refer to the parts catalog using the VIN to ensure the correct airbag module and
ancillary parts are ordered.

Refer to the parts catalog.

Make sure the airbag inflator is removed from the original airbag module. See Remove the Inflator From the
Original Airbag Module section of this bulletin.

The new airbag module box must be used to return the old airbag module without the inflator to American HondaeBay logo
(if requested). Be careful not to damage the airbag module box.

To return the inflator, follow the shipping instuctions outlined in the parts information bulletin A15-0002, Inflator Kit
Return Process.
Page 4 of 10

Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using
the Controlled Part Serial No. screen and scanning the applicable information. Refer to the Job Aid Ordering and
Managing Replacement Inflators for more information.

WARRANTY CLAIM INFORMATION

To avoid non-payment of warranty claims for airbag module assembly replacement, the new airbag module part
number and serial number must be included in each claim. For more information, refer to step 6 of REPAIR
PROCEDURE.

To avoid a warranty claim being charged back to your dealership, follow the normal warranty part retention rules.
American HondaeBay logo may call in the original airbag module.

The serial number is encoded into the bar code label attached to the outside of the box. If your dealership uses a
scanner, you can scan the serial number into the claim.

The part number is encoded into a barcode attached to the outside of the box. If your dealership uses a scanner,
you can scan the part number into the claim.

If you confuse the serial number and part number when entering the claim information, your claim will
automatically be rejected.

You must enter a DTC in the DTC field of the warranty claim.

The FRT includes time for the inspection and replacement of the airbag module.
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Failed Part Number

7545B3

2010-12 Accord - Inspect
and replace the airbag
module.

0.6 hr

6D200

C3M00

77820-TP6-A41ZA

7545B3

2010-11 Civic (Includes
HybrideBay logo and GX) - Inspect
and replace the airbag
module.

0.8 hr

6D200

C3M00

77820-SNA-A31ZA

7545B3

2010-15 Crosstour V6 Inspect and replace the
airbag module.

0.5 hr

6D200

C3M00

77820-TP6-A41ZA

2012-15 Crosstour L4 Inspect and replace the
airbag module.
7545B3

2010-11 CR-V - Inspect
and replace the airbag
module.

0.6 hr

6D200

C3M00

77820-SWA-A20ZA

7545B3

2010-13 Fit - Inspect and
replace the airbag module.

0.7 hr

6D200

C3M00

77820-TK6-A20ZA

7545B3

2014 Fit EV - Inspect and
replace the airbag module.

0.7 hr

6D200

C3M00

77820-TK6-A20ZA

7545B3

2010-14 Insight - Inspect
and replace the airbag
module.

0.5 hr

6D200

C3M00

77820-TM8-A20ZB

7545B3

2010-15 Pilot - Inspect and 0.6 hr
replace the airbag module.

6D200

C3M00

77851-SZA-A20

Page 5 of 10

Skill Level: Repair Technician
REPAIR PROCEDURE
NOTES

If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, make sure to also
complete those recall repairs before returning the vehicle to the customer. If you are unable to complete
any open recall, have the service advisor notify the customer of the recall status and when the recall could
be completed.

Be careful not to damage any parts when replacing the module, and follow the procedure exactly .

Make sure you have the anti-theft code for the audio and navigation system (if applicable), then write down the
frequencies for the audio unit’s preset buttons.

If, before removing the airbag, you suspect that it may be the incorrect airbag for the vehicle or a counterfeit, do not
remove the airbag. Contact your DPSM for assistance.

Do not open the new module box until you have confirmed the vehicle's module is not counterfeit because if you
have to return the new module, the kit must be unopened.

Make sure you have reviewed the SRS Precautions and Procedures in the service information before doing the
REPAIR PROCEDURE.

1. Do this REPAIR PROCEDURE only if you were directed here from the INSPECTION PROCEDURE.
2. Disconnect the battery negative cable, and wait at least 3 minutes before continuing.
3. Remove the front passenger's airbag module. Refer to the applicable service information.
4. Place the airbag module, face down, on a clean shop towel.

Page 6 of 10

5. Visually inspect the airbag module and the inflator for any unusual writing or markings. Click HERE to watch a video
to help identify counterfeit airbags.

If there is nothing unusual about the airbag module or the inflator, continue with the airbag module replacement
procedure. Refer to the service information.

If there are any unusual markings, like an incorrect label or a model year written in marker, the airbag module
and inflator may not be the correct airbag module and/or inflator for the vehicle or it may be a counterfeit part.
For more information about counterfeit airbags, you can refer to safercar.gov, enter keywords MANAGING
COUNTERFEIT, and select Recommended Dealer Guidance for Managing Counterfeit Air Bags from the
list. If you suspect that the airbag module or inflator is counterfeit, do not continue this procedure.
Contact your DPSM for assistance.

6. Write the serial number and part number from the outside of the airbag module box on the RO.

7. Install the new front passenger's airbag module. Refer to the service information.
8. Reconnect the battery negative cable.
9. Start the vehicle and check that the SRS indicator comes on for about 6 seconds, then goes off.
10. Give your warranty clerk the RO that includes the replacement airbag module serial number and replacement part
number. For the warranty claim to be paid, the replacement part number must be included in the warranty claim.
11. Go to REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE to remove the inflator from the original
airbag module, and return the inflator and airbag module (if requested).

Page 7 of 10

REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE
1. Order a new inflator box from XPO to return the original airbag module inflator. Use the contact information below:
Primary Contact: Tel#: 1-210-250-5079
Email: [email protected]
2. Remove the harness from the inflator bracket.
3. Short the red and yellow wires.
NOTE
Depending on the vehicle, you must cut the red or yellow wires to remove the inflator, and both sets of
wires must be shorted to prevent accidental deployment.
3.1. Cut the red wires about 2 inches from the inflator.
NOTE
There may be some protective tube covering the wires that needs to be cut away to access the wires.

3.2. Strip away about 1 inch of the red wire insulation, then twist the wires together.

3.3. Tape the twisted ends with electrical tape.
3.4. Cut the yellow wires about 2 inches from the inflator.

Page 8 of 10

3.5. Strip away about 1 inch of the yellow wire insulation, then twist the wires together.

3.6. Tape the twisted ends with electrical tape.
3.7. Remove the four inflator nuts.

4. Remove the inflator bracket.
NOTE
You can only remove one of the brackets, as the other is welded to the airbag housing.

Page 9 of 10

5. Remove the inflator by pulling it out.

6. Put the original inflator into the new inflator box acquired from XPO. Make sure there is no other hardware in the box
because if the package rattles, it will not be accepted by the courier.
7. Follow the shipping instructions outlined in PIB A15-0002 to return the undeployed inflator.
8. Place the original airbag module (without the inflator) in the airbag module box that the replacement came in.
Properly fill out and attach a warranty claim tag to it. The original airbag module may be called in by AHM.
END

Page 10 of 10

12

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TSB/Document ID: A19-002

Replacement Service Bulletin Number:

MFR Communication Date: 2019-01-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: AIR BAGS

MFR Component System:

MFR Component Subsystem:


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