CAMPAIGN
BULLETIN

QUALITY ACTION

Fuel Feeder Tube Clip
Dealer Inventory
Reference: PC669
Date: November 21, 2018
Attention: Dealer Principal, Sales, Service & Parts Managers
Attention: Dealer Principal, Sales, Service & Parts ManagerAttention: Dealer Principal,
Dealer
SERVICE COMM
Stop Sale
Sales, ServiceAffected
& Parts Managers
Affected Models/Years:
Population: Inventory:
Activation date:
In Effect
MY2019 Altima (L34)

N/A

~15,800

November 21, 2018

YES

*****Dealer Announcement*****
Nissan is issuing a quality hold to require dealers to inspect the Fuel Feeder Tube Clip
position and confirm it is in the lock position on ~15,800 specific 2019 Altima vehicles
identified in Service Comm. The clips may not be fully locked into place.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer. Dealers must complete this inspection and if
necessary, repair, prior to sale. The inspection and if necessary, repair; will take less than
15 minutes per vehicle to complete and no parts are required.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS
National Service History – Open Campaigns I.D. PC669
 New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information



Please continue to check newly arriving inventory for campaign
applicability.

2. Dealers should inspect the Fuel Feeder Tube Clip position to confirm it is in the
locked position.
3. Use the attached procedure to inspect any vehicles affected by this quality action:
 If inspection result is “OK”, dealers may submit a warranty claim using Op
Code PC6690 and release the vehicle.


If the inspection result is “NG” (clip is not fully locked into place)
 Take a photograph of the clip position and email it to:
nnafqasupport@nissan-usa.com along with the following:
 E-mail subject line: PC669 (Altima Fuel Feeder Tube Clip)
 Attach Clear Pictures of the clip that is not locked into
place.
 Dealer Name:
 Dealer Code:
 Dealer Address:

PC669 | Original Document




 VIN:
 Contact Person Name:
 Contact Person Phone Number:
Confirm the fuel hose is fully seated and push the retainer clip until locked.
Submit a warranty claim using Op Code PC6691 and release the vehicle.

***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History –
Open Campaign using the appropriate campaign I.D for the inspection status on each
affected vehicle currently in new vehicle inventory.
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION

***** Inspection procedure begins on next page *****

PC669 – ALTIMA (L34)
FUEL FEED TUBE CLIP INSPECTION

SERVICE PROCEDURE:

B-Pillar

1. Verify VIN of affected Altima (Figure 1).


Review Certification Label on B-Pillar

Figure 1

2. Open hood (Figure 2).


Secure hood with hood prop

Figure 2

Look in this
area between
Engine Cover
and Battery
3. Locate Fuel Feed Tube Clip Area
(Figure 3).


Fuel feed tube clip is red in color. It is
located in the yellow box

Figure 3

Fuel Feed Tube Clip

4. Locate Fuel Feed Tube Clip and prepare for
inspection in “Step 5” (Figure 4).

View from Driver’s Side
Figure 4

2

5. Inspect the “Fuel Feed Tube Clip” using the Criteria below (Figure 5, 6).

NG

GOOD

View from Driver’s Side

View from Driver’s Side

Figure 5

Figure 6



If the “Fuel Feed Tube Clip” condition is secured similar to Figure 6 “GOOD”
submit a warranty claim using OP Code PC6690 (See claims info), and release the
vehicle. No further repair is needed.



If the “Fuel Feed Tube Clip” condition is out (Not Fully Seated) similar to
Figure 5 and/or 7, take a clear picture and follow the instructions in Step 6.

NG

Figure 7

3

6. Additional Instructions for Fuel Feed Tube Clip Inspection.
Email a clear picture of “NG” Clip condition similar to Figure 5, to
nnafqasupport@nissan-usa.com.
Make sure to include the below information:
E-Mail Subject Line: PC669 Fuel Feed Tube Clip Inspection
Attach Clear Picture referenced above
Dealer Name:
Dealer Code:
Dealer Address:
VIN:
Contact Person Name:
Contact Person Phone Number:
7. Repair Fuel Feed Tube Clip: Insert Fuel Hose until fully seated and push retainer clip
until locked. Submit a warranty claim using OP Code PC6691 (See claims info), and
release the vehicle (Figure 8).

Push Hose Until Seated

Figure 8
Lock Retainer
Clip Once
Seated

4

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC669
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:

CM
PC669
ZZ
99
Op Codes
Flat Rate
Time

Parts
Required
on claim

Expense
Code
Required

Fuel Feed Tube Clip
Inspection (Good, no
repair required)

PC6690

0.2 Hrs

No

No

Fuel Feed Tube Clip
Inspection (Repair
required, Insert Fuel
Hose until fully Seated
and push retainer clip
until locked)

PC6691

0.2 Hrs

No

No

5