CAMPAIGN
BULLETIN

QUALITY ACTION

Front Exhaust Tube
Dealer Inventory
Reference: PC666
Date: November 6, 2018

Attention: Dealer Principal, Sales, Service & Parts Managers

Affected Models/Years:
MY2019 Altima (L34)

Affected
Population:

Dealer
Inventory:

SERVICE COMM
Activation date:

Stop Sale
In Effect

NA

31

November 6, 2018

YES

*****Dealer Announcement*****
Nissan is conducting a quality action to inspect and, if necessary, replace the incorrect
exhaust component on 31 specific 2019 Altima vehicles identified in Service Comm. Due to
a manufacturing issue that has since been corrected, suspect units may have an incorrect
front exhaust pipe installed.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS
National Service History – Open Campaigns I.D. PC666.
 New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
 Please continue to check newly arriving inventory for campaign
applicability.
2. Dealers must use the attached procedure to inspect the vehicle.
 If the first three digits are “6CJ” submit a claim for the inspection and
release the vehicle.
 If the first three digits are “6CL”, take a picture and provide the requested
information listed below in an email to nnafqasupport@nissan-usa.com
and await further instruction:
 E-Mail Subject Line: PC666 Front Exhaust Tube
 Attach Clear Picture as referenced in inspection instructions
 Dealer Name:
 Dealer Code:
 Dealer Address:
 VIN:
 Contact Person Name:
 Contact Person Phone Number:
Note: Instructions and claims information will be provided within
48 hours.

PC666 | Original Document

3. The service department should submit the applicable warranty claim for the action
performed so it can be closed on Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History –
Open Campaign using the appropriate campaign I.D for the inspection status on each
affected vehicle currently in new vehicle inventory.
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION

****PLEASE SEE NEXT PAGE FOR INSPECTION INSTRUCTIONS*****

PC666 – ALTIMA (L34)
FRONT EXHAUST TUBE INSPECTION

SERVICE PROCEDURE:

B-Pillar

1. Verify VIN of affected Altima (Figure 1).


Review Certification Label on B-Pillar

Figure 1

2. Place Altima on lift (Figure 2).

Figure 2

Front
Exhaust
Tube

3. Locate front exhaust tube for inspection
(Figure 3).

Figure 3

Etched
Number
4. Find the etched number in the center of
the rear of the front exhaust tube and go
to step 5 to complete the inspection
(Figure 4).

Figure 4

2

5. Locate the first three digits under the word “NISSAN” (Figure 5, 6).

GOOD

NG

Figure 5

Figure 6



If the first three digits are “6CJ” lower the vehicle and remove from lift, submit a
warranty claim using OP Code PC6660 (See claims info), and release the vehicle. No
further repair is needed.



If the first three digits are “6CL” take a picture and follow the instructions in Step 6,
hold the vehicle pending further instructions.

6. Additional Instructions for Front Exhaust Tube Inspection.
Email a clear picture of etched markings similar to Figure 6, to
nnafqasupport@nissan-usa.com.
Make sure to include the below information:
E-Mail Subject Line: PC666 Front Exhaust Tube Inspection
Attach Clear Picture referenced above
Dealer Name:
Dealer Code:
Dealer Address:
VIN:
Contact Person Name:
Contact Person Phone Number:
Continue to HOLD the vehicle. Do not Submit warranty claim.
Nissan FQA will review the E-mail submissions within 48 hours of receipt
and send the necessary repair instructions and claim information.

3

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC666
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:

Front Exhaust Tube
Inspection (Good, no
repairs required)

CM
PC666
ZZ
99
Op Codes
Flat Rate
Time

PC6660

0.3 Hr

4

Parts
Required
on claim

Expense
Code
Required

No

No