NHTSA ID Number: 10152516
Manufacturer Communication Number: PM837 2018 Kicks
TSB/Document Date: 2019-01-07
Summary
Rear Sonar Dealer Inventory *****Dealer Announcement***** Nissan
is conducting a quality action to rewire the black and blue wires in the male/female connector of the T-Harness on 1,311 specific 2018 Kicks vehicles identified in Service Comm. Due to a manufacturing issue that has since been corrected, the T-Harness wires may be reversed which may cause the rear sonar accessory to be inoperable when the headlamps are on. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. Nissan
requests dealers to complete this repair prior to sale to ensure customer satisfaction. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History ? Open Campaigns I.D. PM837. - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Dealers should use the attached procedure to remedy any vehicle affected by this quality action. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Dealer Responsibility ***** It is the dealer?s responsibility to check Service Comm or DBS National Service History ? Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.
CAMPAIGN
BULLETIN
QUALITY ACTION
Rear Sonar
Dealer Inventory
Reference: PM837
Date: November 7, 2018
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
MY2018 Kicks (P15)
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
NA
1,311
November 7, 2018
NO
*****Dealer Announcement*****
Nissan
is conducting a quality action to rewire the black and blue wires in the male/female
connector of the T-Harness on 1,311 specific 2018 Kicks vehicles identified in Service
Comm. Due to a manufacturing issue that has since been corrected, the T-Harness wires
may be reversed which may cause the rear sonar accessory to be inoperable when the
headlamps are on.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer. Nissan
requests dealers to complete this repair prior to
sale to ensure customer satisfaction.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS
National Service History – Open Campaigns I.D. PM837.
New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
Refer to NPSB 15-460 for additional information
Please continue to check newly arriving inventory for campaign
applicability.
2. Dealers should use the attached procedure to remedy any vehicle affected by this
quality action.
3. The service department should submit the applicable warranty claim for the action
performed so it can be closed on Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History –
Open Campaign using the appropriate campaign I.D for the inspection status on each
affected vehicle currently in new vehicle inventory.
Thank you for your prompt attention to this matter.
NISSAN
NORTH AMERICA, INC.
Aftersales DIVISION
PM837 | Original Document
PM837 – KICKS (P15) REAR SONAR
SERVICE PROCEDURE
CAUTION: Handle interior trim carefully to avoid damage. Work with clean hands and
clean tools to avoid dirt and stains. Position clean suitable covering in the vehicle where
work is being performed. Perform repairs in a clean working area on a soft surface,
such as a fender cover, cardboard, etc.
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as an air
bag.
1. Turn the ignition ON.
2. Write down the audio settings.
Presets 1
AM
FM 1
FM 2
SAT 1
SAT 2
SAT 3
Bass
Treble
2
3
4
Balance
Fade
3. Turn OFF the ignition.
4. Disconnect the negative battery cable.
5. Wait at least three (3) minutes before continuing.
1/14
5
6
Speed Sen. Vol.
6. Remove the straps from the back door,
and then remove the parcel shelf finisher
(Figure 1).
Finisher
Figure 1
7. Remove the two (2) driver side luggage
side lower finisher clips with a suitable
plastic trim tool (Figure 2).
Figure 2
8. Unfasten the two (2) driver side luggage
side upper finisher clips (Figure 3).
Figure 3
2/14
NTBxx-xxx
9. Remove the two (2) 10 mm bolts
securing the driver side rear combination
lamp (Figure 4).
10. Grab the combination lamp, and then
carefully pull it off the vehicle body.
The combination lamp is fastened to
the vehicle body by the 2 bolts and 2
push pins.
NOTE: The push pins are part of the
combination lamp.
Figure 4
11. Disconnect the combination lamp
harness connector, and then remove
the combination lamp (Figure 5).
NOTE: Place combination lamp in area
were it will not be scratched or
damaged.
Figure 5
3/14
NTBxx-xxx
NOTE: To keep the orientation of the combination lamp harness connector consistent,
hold it with the lock at the top.
12. Remove the retainer by inserting a suitable pick in the notched hole and carefully
prying out (Figure 6).
Retainer
Lock
Tool
Figure 6
13. Remove the terminals of the blue and black wires from the combination lamp harness
connector.
Using a suitable pick, pry inward on the locking tabs, and then pull out the wires from
the harness side of the connector. A flashlight may help see the tabs better.
The right side locking tab in Figure 7 is shown in the unlocked position.
NOTE: The color of the blue wire in Figure 8 is enhanced for easier viewing. Normally,
it is the same shade of blue as the other blue wires.
Retainer
removed
Locking
tab
Locking
tab
Insert
pick here
Figure 7
Figure 8
4/14
NTBxx-xxx
14. Insert the black wire where the blue wire was positioned (Figure 9, 10).
A slight audible click is heard when the terminal locks in place. Tug on the wire to
make sure the terminal is locked in.
15. Insert the blue wire where the black wire was positioned (Figure 9, 10).
A slight audible click is heard when the terminal locks in place. Tug on the wire to
make sure the terminal is locked in.
NOTE: The color of the blue wire in Figure 9 and Figure 10 is enhanced for easier
viewing. Normally, it is the same shade of blue as the other blue wires.
Lock
NG
OK
Black wire
Blue wire
Figure 9
Figure 10
16. Install the retainer with a suitable pair of
needle nose pliers or equivalent
(Figure 11).
Figure 11
5/14
NTBxx-xxx
17. Locate the foam wrapped inside
harness connector shown in Figure 12.
This connector will be rewrapped and
fastened in the same position during
assembly. Remember its position.
Area in front of
combination lamp
Luggage
side lower
finisher
Figure 12
18. Using a suitable cutting tool, cut the
“wire tie”, and then peel off the foam
from the inside connector (Figure 13).
NOTE: Figure 13 shows the inside
connector with foam and “wire tie”
removed.
Connector
Figure 13
6/14
NTBxx-xxx
19. Disconnect the inside connector
(Figure 14).
NOTE:
Perform repairs to the circled
connector, not the connector with the
red “X” (see Figure 14).
Figure 14
To keep the orientation of the inside
connector consistent, hold it with the
lock opening at the bottom
(Figure 15).
Lock
opening
Figure 15
7/14
NTBxx-xxx
20. Remove the retainer by inserting a suitable pick in the notched hole and carefully
prying out (Figure 16,17).
Notched
hole
Figure 16
Figure 17
21. Remove both terminals of the blue and black wires from the connector.
Using a suitable pick, pry inward on the locking tabs, and then pull out the wires from
the harness side of the connector (Figure 18, 19). A flashlight may help see the tabs
better.
The right side locking tab in Figure 18 is shown in the unlocked position.
Retainer
removed
Insert
pick here
Locking
tab
Locking
tab
Figure 18
Figure 19
8/14
NTBxx-xxx
22. Insert the black wire where the blue wire was positioned (Figure 20, 21).
A slight audible click is heard when the terminal locks in place. Tug on the wire to
make sure the terminal is locked in.
23. Insert the blue wire where the black wire was positioned (Figure 20, 21).
A slight audible click is heard when the terminal locks in place. Tug on the wire to
make sure the terminal is locked in.
NG
Blue wire
Black wire
OK
Blue wire
Black wire
Lock
opening
Figure 20
Figure 21
24. Insert the retainer using a suitable pair
of needle nose pliers (Figure 22).
CAUTION: Make sure none of the pins
are bent.
Figure 22
9/14
NTBxx-xxx
25. Reconnect the inside connector,
connect “Connecter A” to “Connector B”
as shown in Figure 23.
Connecter
“A”
Ensure connecter is securely locked.
Connecter
“B”
Figure 23
26. Using a new piece of Adhesive Foam
(See Parts Information) wrap the
(inside connector) as shown in
Figure 24.
Use a new wire tie, fasten in the same
position as before disassembly
(Figure 24).
Figure 24
10/14
NTBxx-xxx
27. Connect the combination lamp harness
Connector (Figure 25), and align
combination lamp push pins to install
the combination lamp (Figure 26).
Combination
Lamp Harness
Connector
Make sure an audible click is heard
when connecting both connectors
NOTE: The push pins are part of the
combination lamp.
Combination
Lamp
Figure 26
Figure 25
28. Install the two (2) 10mm bolts securing
the drivers side combination lamp
(Figure 27).
Torque the combination lamp bolts to
4.4 Nm (0.54 kg-m, 39 in lbs)
Figure 27
11/14
NTBxx-xxx
29. Align and fasten the two (2) driver side
luggage side upper finisher clips
(Figure 28).
Figure 28
30. Install the two (2) driver side luggage
side lower finisher clips (Figure 29).
Figure 29
12/14
NTBxx-xxx
31. Install the parcel shelf finisher and install
the straps from the back door
(Figure 30).
Finisher
Figure 30
32. Reconnect the negative battery cable.
33. Operate the rear sonar system, verify it
works properly with the headlamps ON
and OFF.
34. Reset/reinitialize systems as needed.
Refer to the Electronic Service
Manual (ESM) for a list of systems
needing reset/reinitialization.
ELECTRICAL POWER &
CONTROL > POWER SUPPLY,
GROUND & CIRCUIT ELEMENTS
> BASIC INSPECTION >
INSPECTION AND
ADJUSTMENT – ADDITIONAL
SERVICE WHEN REMOVING
BATTERY NEGATIVE TERMINAL
The list of systems often includes
items such as the power window
control system, automatic air
conditioning, engine fuel management
(Idle Air Volume Learn), etc.
13/14
NTBxx-xxx
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
EPDM SEMI CLOSED CELL 5mm*
J-50397-1
As needed (a) (b)
“Wire Tie”
--
(b)
(a) Adhesive Foam J-50397-1 is available in the dealer Squeak & Rattle Kit J-50397.
* Foam is recommended, but an equivalent product may be used
Additional supplies may be ordered from Tech•Mate (1-800-662-2001).
(b) Shop supply.
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PM837
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
Perform Rear Sonar
Wire Adjustment
CM
PM837
ZZ
99
Op Codes
Flat Rate
Time
PM8370
14/14
0.6 Hr
Parts
Required
on claim
Expense
Code
Required
No
No
NTBxx-xxx
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TSB/Document ID: PM837 2018 Kicks
Replacement Service Bulletin Number:
MFR Communication Date: 2018-11-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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