T-SB-0115-15

Rev1

November 19, 2015

2016 Yaris SD Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2016

Yaris SD MEX-Prod

ADDITIONAL INFORMATION

REVISION NOTICE
December 15, 2015 Rev1:
The Walkaround Inspection section has been updated.
Any previous printed versions of this bulletin should be discarded.

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:
•
•
•
•

Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To
help remind customers that regular oil changes are essential to the proper maintenance of their
vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery.
By doing this, customers will be reminded to return to your dealership for their first oil change.
Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of “Final
Inspection & Cleaning.”)
A new PDS Check Sheet has been developed for the 2016 model year Yaris SD. Some check
points have been added, expanded, or clarified. Bulletins are available for items in bold type.

Warranty Policy

If the need for additional repairs or adjustment is noted during the PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.

© 2015 Toyota Motor Sales, USA

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November 19, 2015

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2016 Yaris SD Pre-Delivery Service (PDS)
Warranty Policy (Continued)

The Warranty Policy and Procedures Manual requires that you maintain the completed
PDS check sheet in the customer’s file. If you cannot produce a completed form for each
retailed vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be
subject to debit.
An additional Repair Order completed in conjunction with normal PDS must have time
punch/flags for service. If multiple repairs are performed, separate time flags must be punched for
each repair.
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

001013

Pre-Delivery Service (PDS)

0.9

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

Techstream 2.0*
Techstream Lite

SUPPLIER

ADE

PART NUMBER

TS2UNIT
TSLITEPDLR01

QTY

1

* Essential SST.

NOTE
Only ONE of the Techstream units listed above is required.
Software version 10.20.030 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.

Before Inspection

When performing new car Pre-Delivery Service, install AUDIO1 and ROOM fuses before moving
vehicle from storage lot so that Functional Operation checks can begin as soon as vehicle is moved
into the service stall.
1. Install AUDIO1 and ROOM fuses – see check sheet
Functional Operation

Apply parking brake and cycle ignition “IG-ON,” place gear selector in reverse, turn on lights and rear
defogger. Unlock all doors, release fuel door.
1. Check dome, courtesy, map, and sun visor lights*

© 2015 Toyota Motor Sales, USA

T-SB-0115-15

Rev1

November 19, 2015

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2016 Yaris SD Pre-Delivery Service (PDS)
Functional Operation (Continued)

2. Check warning/indicator lights, gauges, and horn
3. Check windshield wipers and washers
4. Check headlights, instrument lights, turn signals, emergency flashers, and brake lights
5. Check inside/outside rear view mirror operation/adjustment*
6. Check power outlet
7. Check audio/navigation*/backup camera systems, and set clock
8. Set Oil Change Maintenance Monitor to 7,500 miles – T-SB-0096-15
Walkaround Inspection

Starting at the driver’s door, check window and door lock operation and the operation of all power
windows and door locks from master switch. Assure tightness of interior garnishes and check seat
belts. Inspect hatch contents and lights at rear of vehicle. Inspect passenger door window regulator
and lock operation and garnishes. Check seat and seat belt operation. Continue on around to the front
of the vehicle checking lights.
1. Check door and door lock operation, including each wireless remote control/theft deterrent system*
2. Check window operation
3. Check that engine starts with all keys
4. Check seats and seat belt operation
5. Check rear defogger
6. Check side marker, tail, backup, and license plate lights
7. Check rear cargo area trim appearance
8. Adjust spare tire pressure, inspect for damage, and check jack and tool installation.
NOTE

Compact spare tire - 60 psi (414 kPa)
9. Check headlight aim
Refer to the Repair Manual for procedures.
Under Hood

1. Check engine oil level and ATM* fluid levels
2. Check brake and clutch* fluid levels
Visually inspect using see-through reservoirs.
3. Check engine coolant level
© 2015 Toyota Motor Sales, USA

T-SB-0115-15

Rev1

November 19, 2015

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2016 Yaris SD Pre-Delivery Service (PDS)
Under Hood (Continued)

4. Check windshield washer fluid level
5. Check battery state-of-charge using Digital Battery System Analyzer
Refer to Service Bulletin No. PG001-06, “Battery Maintenance for In-Stock Vehicles & PreDelivery.”
NOTE

Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the
space provided on the check sheet and attach the printout to the check sheet.
6. Inspect for fuel, oil, coolant, and other fluid leaks
Under Vehicle (On Hoist)

1. Remove disc brake anti-rust covers/anti-corrosion wheel film* – PD017-04
Visually inspect rotors for rust.
NOTE
For best rotor rust prevention, retain wheel film on vehicle until just prior to customer
delivery.

2. Initialize Tire Pressure Warning System (TPWS) – see check sheet
3. Inspect tires for defects/damage
4. Install wheel caps (stored in glove box)
5. Inspect for fuel, oil, coolant, and other fluid leaks
6. Visually check bolts and nuts on chassis and powertrain for looseness
7. Inspect under the vehicle for damage, rust, etc.

Road Test

A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions. Check for unusual noise and driving performance.
1. Check cold engine operation
Check starting and fast idle operation performance.

© 2015 Toyota Motor Sales, USA

T-SB-0115-15

Rev1

November 19, 2015

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2016 Yaris SD Pre-Delivery Service (PDS)
Road Test (Continued)

2. Check engine operation during warm-up
Check that engine operates smoothly during warm-up.
Check for unusual noise, engine vibration, rough idle, etc.
3. Check engine at normal operating temperature
Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.
4. Check clutch/automatic transmission operation
Check clutch operation, including engagement, disengagement, chattering, and unusual noise.
Check manual transmission operation, including shift lever/linkage and unusual noise
Check automatic operation, including operation in each range, neutral start switch, and shift
lock system.
5. Check brake and parking brake operation
Check brake function, including unusual noise, parking brake performance, and all related
brake system indicator lights.
6. Check steering operation and off-center/vehicle pull/flutter
Check steering function.
Check steering off-center/vehicle pull/flutter.
7. Inspect for abnormal noise and vibration
8. Inspect for squeaks and rattles
9. Check heater and A/C operation
10. Check speedometer operation
11. Check cruise control operation*
Check cruise control, including On-Off switch, “SET/COAST,” “RESUME/ACCEL,” and
“CANCEL” functions.

© 2015 Toyota Motor Sales, USA

T-SB-0115-15

Rev1

November 19, 2015

Page 6 of 6

2016 Yaris SD Pre-Delivery Service (PDS)

Final Inspection & Cleaning

1. Remove interior protective covers, unnecessary labels, tags, etc. (Remove protective covers just
before delivery to the customer.)
Remove plastic covers from door panels, seats, head restraints, and sun visors, as required.
Remove labels, tags, and stickers (except those containing owner information).
NOTE
Consumer information labels, such as airbag information warning and bumper
information labels, MUST be left on the vehicle until delivery to a retail customer.

2. Verify floor mat application and install using retaining clips* – T-SB-0051-14
3. Visually inspect all interior parts for installation, damage, fit, dirt, etc.
4. Remove Rapgard™ and clear protective bumper film*
Ensure that ALL glue residue is removed.
5. Wash and clean vehicle
6. Inspect paint finish for scratches, chips, rust, dents, damage, etc.
7. Inspect exterior body parts for proper installation, damage, rust, etc.
8. Place oil change sticker on inside of windshield, top left corner
Complete the mileage or date recommendation and apply the oil change reminder sticker to the
inside of the windshield, top left corner. You may use your current oil change reminder sticker.
9. Perform Techstream Health Check
Perform Health Check to ensure that diagnostic trouble codes are not present. Health Check
results can be printed for the customer at delivery, or for the dealer file, using the Diagnostic
Report function.
10. Install front license plate* – see check sheet
* Inspect or install when equipped or required

© 2015 Toyota Motor Sales, USA