NHTSA ID Number: 10152250
Manufacturer Communication Number: T-SB-0124-15
TSB/Document Date: 2018-12-17
Summary
A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota
does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State of Charge (SOC) of the vehicle?s battery while in stock and assure proper State of Charge (SOC) at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, all dealers should check battery State of Charge (SOC) and recharge, if necessary, within 48 hours of delivery to customers.
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TSB/Document ID: T-SB-0124-15
Replacement Service Bulletin Number:
MFR Communication Date: 2015-12-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2016
4Runner, Avalon, Avalon
HV, Camry, Camry HV,
Corolla, Highlander,
Highlander HV, Land
Cruiser, Mirai, Prius, Prius
C, Prius V, RAV4, RAV4 HV,
Sequoia, Sienna, Tacoma,
Tundra, Yaris
ADDITIONAL INFORMATION
Introduction
A battery in a stored vehicle is subject to conditions that can reduce its performance and life.
These conditions include storage period, temperature, parasitic drain, and battery load. Because
of these factors, battery inspection and maintenance are required in order to ensure proper
operation and optimal battery life.
As a matter of policy, Toyota
does not provide battery warranty coverage for discharged and/or
failed batteries due to lack of maintenance. It is the dealer’s responsibility to maintain the
specified State of Charge (SOC) of the vehicle’s battery while in stock and assure proper State of
Charge (SOC) at delivery.
To eliminate customer service concerns due to an undercharged battery during the first few
weeks of ownership, all dealers should check battery State of Charge (SOC) and recharge, if
necessary, within 48 hours of delivery to customers.
Required Tools & Equipment
SPECIAL SERVICETOOLS (SST)
PART NUMBER
Digital Battery System Analyzer*
00002–V8150–KIT
GR8 Battery Diagnostic Station*
00002–MCGR8
QTY
1
* Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
© 2015 Toyota
Motor Sales, USA
Page 1 of 13
T-SB-0124-15
December 14, 2015
Page 2 of 13
Battery Maintenance During PDS
Required Tools & Equipment (Continued)
REQUIRED EQUIPMENT
SUPPLIER
Techstream 2.0*
ADE
Techstream Lite
PART NUMBER
TS2UNIT
TSLITEPDLR01
QTY
1
* Essential SST.
NOTE
Only ONE of the Techstream units listed above is required.
Software version 10.30.029 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
Battery Inspection Procedure
All vehicles are to be inspected according to the procedures listed below using the Digital
Battery System Analyzer (P/N 00002–V8150–KIT) no more than 48 hours prior to customer vehicle
delivery.
IMPORTANT NOTE FOR HYBRID
/FUEL CELL VEHICLES
In hybrid
/fuel cell vehicles, the Digital Battery System Analyzer (SST P/N 00002–V8150–KIT) is to
be used ONLY on the AUXILIARY (12 volt) battery.
1. Connect test clamps to the battery. (If the
analyzer does NOT power up automatically,
press the POWER button.)
2. Select the correct USER ID (if applicable)
and press the NEXT soft key.
Figure 1.
© 2015 Toyota
Motor Sales, USA
T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Battery Inspection Procedure (Continued)
3. Enter USER PIN (if applicable) and press the
NEXT soft key.
Figure 2.
NOTE
For details on defining USER ID or PIN,
refer to the NVS–8150 Instruction Manual.
4. Press the NEXT soft key (if applicable) when
the HELLO screen appears to proceed to the
Main Menu.
Figure 3.
5. Choose BATTERY TEST and press the
SELECT soft key.
Figure 4.
© 2015 Toyota
Motor Sales, USA
Page 3 of 13
T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Battery Inspection Procedure (Continued)
6. Select IN VEHICLE and press the NEXT soft
key.
Figure 5.
7. Select CCA and press the NEXT soft key.
Figure 6.
NOTE
The battery can be tested using either
CCA or JIS. If JIS is selected, go to Step 10.
8. Select the appropriate battery type and press
the NEXT soft key.
Figure 7.
© 2015 Toyota
Motor Sales, USA
Page 4 of 13
T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Battery Inspection Procedure (Continued)
A. Enter the appropriate battery rating and
press the NEXT soft key.
9. Aim the infrared (IR) temperature
measurement sensor at the negative (–)
battery post and press the NEXT soft key.
The battery is now being tested. The
progress bar fills in across the screen while
Figure 8.
Figure 9.
Figure 10.
testing.
© 2015 Toyota
Motor Sales, USA
Page 5 of 13
T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Battery Inspection Procedure (Continued)
10. Select JIS number and press the NEXT soft
key.
Figure 11.
11. Read or print the battery test results (press
the PRINT soft key to print).
Figure 12.
© 2015 Toyota
Motor Sales, USA
Page 6 of 13
T-SB-0124-15
December 14, 2015
Page 7 of 13
Battery Maintenance During PDS
Battery Inspection Results
Once the test completes, proceed with one of the procedures below according to the
BATTERY CONDITION results.
A. Battery Condition: “GOOD BATTERY”
Return the battery to service.
B. Battery Condition: “GOOD–RECHARGE”
Fully charge the battery using the GR8 Battery Diagnostic Station
(P/N 00002–MCGR8) and return it to service.
C. Battery Condition: “CHARGE & RETEST”
Fully charge the battery using the GR8 Battery Diagnostic Station
(P/N 00002–MCGR8) and retest.
NOTE
Failure to fully charge the battery before retesting may cause false readings.
D. Battery Condition: “REPLACE BATTERY”
Replace the battery.
NOTE
A REPLACE BATTERY result may also mean a poor connection between the
battery cables and the battery. Retest the battery using the out-of-vehicle test
before replacing it.
E. Battery Condition: “BAD CELL–REPLACE”
Replace the battery. The decision indicates a bad cell within the battery.
CAUTION
If “FROZEN BATTERY” is displayed as the test result, allow the battery to reach
a temperature of 40°F (4°C) before retesting.
NEVER CHARGE A FROZEN BATTERY. GASES MAY FORM, CRACKING THE
CASE AND CAUSING BATTERY ACID TO LEAK.
© 2015 Toyota
Motor Sales, USA
T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Battery Charging Procedure
If the battery requires charging, follow the procedures below using the GR8 Battery
Diagnostic Station (P/N 00002–MCGR8).
1. Connect the charger cables to the positive (+)
and negative (–) battery terminals.
2. Plug the charger into the 110V outlet and turn
the switch to the ON position.
3. Select appropriate USER ID
(if applicable) and press the NEXT soft key.
Figure 13.
4. Enter USER PIN (if applicable) and press the
NEXT soft key.
Figure 14.
NOTE
For details on defining USER ID or PIN,
refer to the GR8 Instruction Manual.
© 2015 Toyota
Motor Sales, USA
Page 8 of 13
T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Battery Charging Procedure (Continued)
5. Press the NEXT soft key when the HELLO
screen appears to proceed to the Main Menu.
Figure 15.
6. Select DIAGNOSTIC from the Main
Menu screen and press the SELECT soft
key.
Figure 16.
7. Select IN VEHICLE and press the NEXT soft
key.
Figure 17.
© 2015 Toyota
Motor Sales, USA
Page 9 of 13
T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Battery Charging Procedure (Continued)
8. Select CCA and press the NEXT soft key.
Figure 18.
NOTE
The battery can be tested using either
CCA or JIS. If JIS is selected, go to Step 11.
9. Select the appropriate battery type and press
the NEXT soft key.
Figure 19.
10. Enter the appropriate battery rating and press
the NEXT soft key.
Figure 20.
© 2015 Toyota
Motor Sales, USA
Page 10 of 13
T-SB-0124-15
December 14, 2015
Battery Maintenance During PDS
Battery Charging Procedure (Continued)
11. Select JIS number and press the NEXT soft
key.
The battery will be tested before charging
will occur. The progress bar fills in across
the screen while testing.
Testing (continued)
Figure 21.
Figure 22.
Figure 23.
© 2015 Toyota
Motor Sales, USA
Page 11 of 13
T-SB-0124-15
December 14, 2015
Page 12 of 13
Battery Maintenance During PDS
Battery Charging Procedure (Continued)
12. Charging recommended (Yes/No)
Figure 24.
Charging will continue now.
Battery Charging Results
Once the test completes, proceed with one of the procedures below according to the
BATTERY CONDITION results.
A. Battery Condition: “GOOD BATTERY”
Return the battery to service.
B. Battery Condition: “REPLACE BATTERY”
Replace the battery. Print the RESULTS screen for WARRANTY CODE by pressing
the PRINT soft key.
NOTE
A REPLACE BATTERY result may also mean a poor connection between the battery
cables and the battery. Retest the battery using the out–of–vehicle test before
replacing it.
C. Battery Condition: “BAD CELL–REPLACE”
Replace the battery. The decision indicates a bad cell within the battery. Print the
RESULTS screen for WARRANTY CODE by pressing the PRINT soft key.
© 2015 Toyota
Motor Sales, USA
T-SB-0124-15
December 14, 2015
Page 13 of 13
Battery Maintenance During PDS
Battery Replacement Procedure
If a vehicle battery needs to be replaced for a
warrantable condition, complete a Warranty
Battery Label and affix it to the failed battery for
proper warranty parts and claim processing.
Include the Vehicle Identification Number
(VIN) and warranty code on the Warranty
Figure 25.
Battery Label.
Battery Maintenance
Recommended Battery Maintenance:
In addition to this new pre–delivery battery test, a monthly battery inspection is still
required for stored vehicles. If your dealership is located in an area subject to extreme
temperatures (hot or cold), periodic maintenance may need to be performed
more frequently.
Refer to long term storage guidelines.
To reduce parasitic battery drain on vehicles in storage for one week or more, the
negative (–) battery cable should always be disconnected to reduce battery discharge.
When the negative (–) battery cable is reconnected, please check and reset electrical
components, such as the clock, radio, etc., and re–initialize all applicable
systems/functions.
Refer to the appropriate model and year repair manual for specific details.
© 2015 Toyota
Motor Sales, USA
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