T-SB-0069-18

Rev1

July 25, 2018

Moonroof Creak/Squeak Noise
Service
Category

Vehicle Exterior

Section

Sliding Roof/Convertible

Market USA

Applicability
YEAR(S)

MODEL(S)

ADDITIONAL INFORMATION

2018

Camry HV

WMI(s): 4T1

2018

Camry

WMI(s): 4T1, JTN

REVISION NOTICE
November 14, 2018 Rev1:
 Applicability has been updated to include 2018 model year Camry and Camry HV vehicles.
 The Repair Procedure section has been updated to include the removal/discarding of
the resin spacers.
Any previous printed versions of this bulletin should be discarded.
Introduction

Some 2018 model year Camry and Camry Hybrid vehicles with a sliding roof may exhibit a creak
or squeak noise from the roof area while driving on uneven surfaces. Follow the Repair
Procedure in this bulletin to address this condition.
Production Change Information

This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL

PLANT

DRIVETRAIN

ENGINE

Tsutsumi

PRODUCTION CHANGE EFFECTIVE VIN

JTNB11HK#J3064542
4 Cyl
4T1B11HK#JU133256

Line 1
Camry
FF
TMMK

V6

4T1BZ1HK#JU019351

4 Cyl

4T1B11HK#JU647398

V6

4T1BZ1HK#JU506402

Line 2
Line 1

Camry HV

4T1B21HK#JU008586
Hybrid

Line 2

© 2018 Toyota Motor Sales, USA

4T1B21HK#JU509110

Page 1 of 12

T-SB-0069-18

Rev1

July 25, 2018

Page 2 of 12

Moonroof Creak/Squeak Noise
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

BD1809

Lower Roof Headlining Assy,
Remove Cross Brace,
Install Felt and Reassemble

4.5

63235-33050

91

57

APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

Parts Information
PART NUMBER

PART NAME

QTY

08231-00801

Interior Noise Kit

1

90467-A0006

Clip, A-Pillar Garnish

2

90467-10167

Clip, B-Pillar Garnish

2

90467-09240

2
Clip, C-Pillar Garnish

90467-10188

4

Required Tools & Equipment
REQUIRED TOOLS & MATERIAL

QUANTITY

Pneumatic (Air) Hammer

1

Chisel Tip for Hammer for Pneumatic (Air) Hammer

1

© 2018 Toyota Motor Sales, USA

T-SB-0069-18

Rev1

July 25, 2018

Page 3 of 12

Moonroof Creak/Squeak Noise
Repair Procedure

1. Road test the vehicle to confirm the condition.
A. Induce body flex into the vehicle by performing a low speed (5 – 10 mph) road test,
including entering/exiting diagonally across a driveway or other uneven surface.
B. Was a creak or squeak noise heard from the roof area?
 YES — Continue to substep C.


NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

C. Review the video file.
Creak/Squeak Noise Example
Does the noise from the video match the observed noise?
 YES — Continue to step 2.


NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

© 2018 Toyota Motor Sales, USA

T-SB-0069-18

Rev1

July 25, 2018

Page 4 of 12

Moonroof Creak/Squeak Noise
Repair Procedure (continued)

2. Lower the headlining assembly.
NOTE
This repair does NOT require the removal of the headlining assembly, but the assembly MUST be
lowered to access the internal structure and components of the sliding roof assembly.
NOTICE
Use extreme caution to avoid creasing or otherwise damaging the headlining assembly.

Refer to TIS, applicable model and model year Repair Manual:
NOTE
For Camry vehicles, follow Repair Manual steps 7 – 46; step 47 is NOT required.



2018 Camry:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim:
Roof Headlining: Removal”

NOTE
For Camry Hybrid vehicles, follow Repair Manual steps 4 – 43; step 44 is NOT required.



2018 Camry HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim:
Roof Headlining: Removal”

The headlining in the lowered position
should look as shown.

Figure 1.

© 2018 Toyota Motor Sales, USA

T-SB-0069-18

Rev1

July 25, 2018

Page 5 of 12

Moonroof Creak/Squeak Noise
Repair Procedure (continued)

3. Component identification:
 The sliding roof cross brace, rails, and the spacer assembly will be accessible AFTER
lowering the headlining assembly.


Refer to figures 2 – 5 to identify the various components involved in this procedure.

Figure 2.

Figure 3.
6

1
c

1

2

2
3

3

4
6
7

5

5

1

RH Moonroof Rail Assembly

2

Moonroof Cross Brace

3

Curtain Shield Airbag Assembly

4

Moonroof Cross Brace Retaining Bolt

5

RH RR Door Opening

6

RH B-Pillar

7

RH FR Door Opening

4