MERCEDES-BENZ USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
Fax: (770) 705-0117
MBUSA.com

TO:

Parts Managers and Parts Advisors

FROM: Parts Assistance Center

RE:

Weekly Parts Update

DATE: August 31, 2018

Labor Day Ordering/Shipping Schedule
Please be advised that the entire MBUSA organization will be closed on Monday, September 3rd.
Delivery schedules for facing PDC deliveries are as follows:
DDS:
LTL:

Orders processed on Monday, 9/3 will not ship until Tuesday, 9/4 and delivered Wednesday, 9/5.
FedEx LTL is closed on Monday , 9/3. Pick-ups starting Friday, 8/31 will not move until Tuesday, 9/4.

Please contact Deborah Mackenzie with any questions, (770) 705-2049 or [email protected].

RECALL CAMPAIGN
Campaign

Information

2018070014
Takata Recall – Priority Group 4++ (PG4++)
Certain MY08-09, W204 (C-Class)
Zone A
Replace Driver-Side Airbags





Approximately 55,636 affected vehicles will be
flagged in VMI as “Open”
Parts are now available and will be allocated to
dealers based on volume of cars, location and AOI.
Dealers should not order parts at this time.

Please refer to the respective Recall Campaign NCA for additional information.

SERVICE CAMPAIGN
Campaign

Information

2017120010
MY 2017-18, Models 213, 253 (GLC-Class)
Check Air Suspension Struts




Approximately 1,339 affected vehicles will be
flagged in VMI as “Open”
Parts are available and may be ordered as
necessary.

Please refer to the respective Service Campaign NCA for additional information.

1 | Weekly Parts Update, August 31, 2018

CONSTRAINED PARTS
Listed below is the list of top constrained parts. Please use the backorder recovery date as your ETA. Also, the below
listed parts are not be eligible for special procurement case submission. Please refer to the Weekly Constrained Parts
Listing in NetStar for the complete listing of affected part numbers.
CONSTRAINED
PART NUMBER
A 002 990 91 22
A 246 900 04 20 9051
A 166 720 45 02 64
A 274 090 17 29
A 204 490 72 35
A 002 989 23 71 09
A 204 735 21 25
A 003 420 89 20 41
A 211 323 01 44
A 251 830 05 90 64 9051
A 013 154 55 02 87
A 211 330 03 00
A 204 490 17 60 64
A 000 421 23 12
A 169 543 03 31
A 219 820 03 21
A 219 820 04 21
A 205 860 60 01 9C94
A 000 010 03 01 64
A 164 870 11 26 80

PART DESCRIPTION
SCREW
CONTROL UNIT
TRIM STRIP
INTAKE LINE
EXHAUST PIPE
ADHESIVE
WINDOW GUIDE RAIL
TS BRAKE PAD
RUBBER BUFFER
OPERATING UNIT
REMAN-ALTERNATOR
FRONT-AXLE SHAFT
EXHAUST GAS LINE
BOND BRAKE DISC
ELECTRICAL WIRING HARNESS / 0,75
BLINKER LAMP
BLINKER LAMP
SEAT BELT
FILLER CAP
REMAN CTRL.UNIT REAR DOOR

2 | Weekly Parts Update, August 31, 2018

QTY RCVD
8/21-8/28
0
111
200
236
0
0
0
0
0
0
1
0
0
222
0
0
0
2
0
4

BACKORDER RECOVERY
SEPTEMBER 2018
UNKNOWN
AUGUST 2018
AUGUST 2018
UNKNOWN
UNKNOWN
UNKNOWN
SEPTEMBER 2018
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
AUGUST 2018
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN
UNKNOWN

129, 140, 163 KEYS
Due to constraints in the global supply chain, the following keys remain unavailable until further notice:

Part Number
A 140 760 22 06
A 140 760 23 06
A 163 760 19 06
BQ 4 76 0009
BQ 4 76 0025
BQ 4 76 0032

Model Years (MY)
MY 97-99 S-Class, MY 97-02 SL
MY 97-99 S-Class, MY 97-02 SL
MY 98-05 for M-Class
MY 92-95 & 97 S-Class, MY 90-95 & 97 SL
MY 96 S-Class, MY 96 SL
MY 98-99 S-Class, MY 98-02 SL

Daimler continues to pursue alternative supply channels, and for Models 129 and 140 we anticipate communicating an
update in September, 2018. For Model 163, the recovery situation requires further development; we expect to be able to
communicate further details in November 2018.
Please refer to the 129, 140, 163 Keys NCA dated June 28, 2018 for additional information.

RETURNS
The following part numbers should no longer be installed and any existing stock on hand must be returned to your facing
PDC via Special Return, use Item Category SCM Authorized Part Return; include a copy of the NCA as your
authorization to return these parts. This special return will not affect your return allowance and will not be accepted after
the specified date. Substitution link entered into Paragon. Please place orders to replenish your inventory, as needed.
RETURNS
Part

Part Number
to be Returned
A2057200137
A2057207711

New Part Number
A205720013728
A205720771128

Return Deadline

A22286068009051

A2228606800289051

September 6, 2018

Lock

A2317500085

A231750008528

September 13, 2018

Centrifugal Pumps

A0998660021
A0998660121

A2058660000
A2058660100

September 20, 2018

Hinge
Seat Belt Buckle

3 | Weekly Parts Update, August 31, 2018

August 30, 2018

SPECIAL RETURNS – Exceeding Purchases
System settings have been modified to remedy returns that yield “Exceeding Purchases” error messages. After verifying
that the part was purchased within the last 36 months. If all is correct, please create a special return as illustrated below:




Select “Special Returns” order type
Select Item Category:
o SCM auth part ret – If the part is new part, select “SCM Auth Part Return”
o SCM auth core ret – If you are trying to return a Core part (70), select “SCM Auth Core Return”

ETA REQUESTS
Please be reminded that ETA requests are to be submitted via the Exception Report tab in Paragon.

SPECIAL PROCUREMENT ETA REQUESTS
Please email SP case inquiries to [email protected]. Please ensure that you include the SP case
number, Paragon/Part/VIN numbers with your inquiry. CB5 orders/inquiries should be emailed to [email protected].

4 | Weekly Parts Update, August 31, 2018

PROGRAMS AND PRODUCT UPDATES
Parts Specification Requests
Please be reminded that all parts specifications requests must be submitted via the Parts Specification Request Form
(Forms & Links tab on the PAC website) and not via email. Please transition to this process to avoid delay in processing of
your requests.

Carlisle Survey Feedback - StockPro Actions
Listed below is an update on the status of actions to date:

Please refer to the Carlisle Survey Feedback – StockPro Actions NCA dated August 31, 2018 for additional information.

Navigation Check/Update in Service Re-Check Process
The Service Re-Check has been updated to check and update the navigation information in the COMAND units or to
install the Garmin software, if ordered.
Please refer to the Addition of Map Updates into the Service Re-Check NCA dated August 31, 2018 for additional
information.

5 | Weekly Parts Update, August 31, 2018

PROGRAMS AND PRODUCT UPDATES (continued)
Parts Inventory Clearance – Sale #2
The 2nd inventory clearance sale will begin on September 1st and include engines, radiators, wheels, brake discs, brake
pads and a wide variety of other parts. In order to ensure the best margins for the dealer body, a significant discount will
be applied only to DNET pricing. Discounted pricing will be effective beginning September 1, 2018.
Please refer to the Parts Inventory Clearance Sale #2 NCA dated August 31, 2018 for additional information.

XPPI – Electronic Parts Catalog Updates
Access is available via NetStar to all Parts team member with a D7 User ID.
The XPPI User Document is posted on the PAC website and available to download under the Resources tab → Electronic
Parts Catalog (EPC) → Xentry Portal Parts Information (XPPI) User Document (July 2018).
Please be reminded that the current EPC will sundown on September 30th.
To access the new system via NetStar:



Click on LINKS
Select the link to XENTRY Portal (XiW, XPPI)

After following the link, or by navigating directly to , select “Parts job” from the
“Functions” menu

6 | Weekly Parts Update, August 31, 2018

XPPI Tip of the Week
Main Groups display options
After identifying the vehicle and starting your search, the Main Groups page appears, with a list of
groups at the left. This group list can be displayed either dynamically or always, selectable using
the fly-out menu at the top of the group list – the ‘wrench’ icon.
Show dynamically fits the group list to the window height. You can scroll up or down to see
groups not currently visible. Once the main group is selected, the list collapses to the
left, allowing the parts list and image to use nearly the full screen width. The advantage to this view is the
reduced space the group menu uses, allowing more space for the image. The group list can be re-expanded by
clicking the double arrows.
Always show displays the entire group list at all times, making it easier to switch groups using the menu, but requiring
the entire window to be scrolled to select some groups.
Dynamic view

Dynamic with Subgroup open

Always show

How you set the group display depends on your preferences. We urge you to try it both ways to see which is best for you.
Next week: Printing a shopping list
Found a bug? Got an idea? Send an e-mail to
[email protected] with the details.

7 | Weekly Parts Update, August 31, 2018