NHTSA ID Number: 10151157
Manufacturer Communication Number: B010216
TSB/Document Date: 2018-12-10
Summary
N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles F30 (320i Sedan) Model Years 2013 and 2014 produced from 2/28/2013 to 3/31/2014 F30 (320i xDrive Sedan) Model Years 2013 and 2014 produced from 2/26/2013 to 3/31/2014 F30 (328i Sedan) Model Years 2012, 2013 and 2014 produced from 10/19/2011 to 3/31/2014 F30 (328i xDrive Sedan) Model Years 2013 and 2014 produced from 11/23/2011 to 3/29/2014 F31 (328i xDrive Sports Wagon) Model Year 2014 produced from 12/05/2012 to 3/29/2014 F32 (428i Coupe) Model Year 2014 produced from 6/27/2013 to 3/31/2014 F32 (428i xDrive Coupe) Model Year 2014 produced from 3/13/2013 to 3/28/2014 F33 (428i xDrive Convertible) Model Year 2014 produced from 7/17/2013 to 3/31/2014 F34 (328i xDrive Gran Turismo) Model Year 2014 produced from 6/12/2013 to 3/31/2014 With the N20 engine. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW
vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW
NA will be sending VIN-specific customer notification letters in a phased release.
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TSB/Document ID: B010216
Replacement Service Bulletin Number:
MFR Communication Date: 2016-03-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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Page 1 of 5
SI B01 02 16
Warranties
March 2016
Technical Service
SUBJECT
M57Y SCR Supply Module: Limited Warranty Extension to 10 Years/120,000 Miles
MODEL
E70 (X5 xDrive35d)
Model Year 2011 produced 11/23/2009 to 9/28/2011
With the M57Y diesel engine
INFORMATION
For the above-referenced vehicles, BMW
of North America, LLC (“BMW
NA”) is extending the
limited warranty for the Selective Catalytic Reduction (SCR) Supply Module to:
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10 years/120,000 miles as determined by the vehicle’s original in-service date
Item #1: This “component-specific”
limited warranty extension applies to
defects in materials and workmanship
and is subject to the applicable vehicle
and coverage eligibility requirements,
exclusions and limitations that apply to
the BMW
New Vehicle Limited
Warranty for Passenger Cars and Light
Trucks.
This bulletin is notice of a “limited warranty extension.” This is NOT a notice of a Recall or
Service Action.
There is no immediate repair required unless the BMW
vehicle is currently experiencing this
problem.
Customer Notification Letter – VIN and Component-specific Warranty Extension
Even though this is NOT a Recall, BMW
NA will be sending VIN-specific customer notification
letters in a phased release.
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016
Page 2 of 5
INCLUDED MODELS
The “model year” start and end date (SOP/EOD) for a specific “model” vehicle within a Series will
vary for a number of reasons.
If you are reviewing and verifying a specific vehicle for inclusion, it is important to first:
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Confirm that the “model” and “model year” are identified in the “Model” list above; and
second
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Confirm vehicle’s “product date” is also within corresponding date range (the
“MM/DD/YYYY” version is available in ISPA Light)
ELIGIBLE BMW
VEHICLES
To assist you in identifying the eligible vehicles, the DCSnet Warranty Vehicle Inquiry has been
updated with the “Vehicle Comment” shown below:
BMW
NA has extended the limited warranty for the Selective Catalytic Reduction (SCR)
Supply Module on this vehicle to 10 years/120,000 miles as determined from the original inservice date. This component-specific limited warranty extension is subject to all the
applicable vehicle and coverage eligibility requirements, exclusions and limitations that
apply to the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Please see SI B01 02 16.
Note: Always check the DCSnet Warranty Vehicle Inquiry “Vehicle Comments” and the “Repair
History (Claims)” sections first before performing any repairs.
PARTS INFORMATION
Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the
applicable replacement part numbers.
Important Notes:
z
Only order these parts in the quantities needed to address customers’ vehicles that have
confirmed failures.
z
“Only in conjunction with” parts: When applicable, if ETK/EPC identifies additional part
(s) that must also be replaced/installed together with the replacement of this component.
These “required” additional items are also covered “in-conjunction” and under the terms of
this extended limited warranty.
z
Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.
WARRANTY INFORMATION
The Selective Catalytic Reduction (SCR) Supply Module limited warranty extension to 10
years/120,000 miles applies to “eligible US-specification BMW
vehicles” that are registered,
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016
Page 3 of 5
operated and have their covered repair performed by an authorized BMW
center in the United
States (including Puerto Rico).
This coverage supersedes the coverage that is provided under the BMW
Certified Pre-Owned
Program or any BMW
Group Vehicle Service Contract that applies to the vehicle.
Should the SCR Supply Module fail again, this component is covered by the remaining portion of
the extended limited warranty coverage period.
The existing limited warranty coverage for all other parts has not changed.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside
the United States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not
covered under the terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and labor operations provided below.
Defect Code:
16 19 90 13 00
SCR Supply (Delivery) Module
Limited Warranty Extension
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults)
Refer to KSD2
Connect an approved battery
charger/power supply(indicated in
KSD2 as “Charging battery”)
Work time (WT)
Performing vehicle diagnosis – test
module
Refer to KSD2
Replacing delivery (SCR supply)
module (after vehicle diagnosis)
And:
61 21 528
And, as necessary:
61 00 006
And:
16 19 610
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556
instead.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016
Page 4 of 5
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it
does require an individual punch time and an explanation on the repair order and in the claim
comments.
And, if necessary:
Sublet – Bulk Materials
Sublet Code 4
Reimbursement for the repair-related
See sublet reimbursement bulk materials (BMW
part number,
calculation below
please do not use the part numbers for
claim submission)
Sublet reimbursement calculation for claiming the “used quantities” of repair-related bulk materials
(BMW
part numbers) is at dealer net plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment
section.
Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW
of North America, LLC (“BMW
NA”) will provide
reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle
prior to the release of this component-specific limited warranty extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements,
exclusions and limitations that apply to the BMW
New Vehicle Limited Warranty for Passenger
Cars and Light Trucks.
Repairs that do not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion
applies to repairs, including consequential, that were performed using non-genuine BMW
parts
and/or used passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a “qualifying customer-pay repair” performed either
by an authorized BMW
center or independent repair shop located in the United States (including
Puerto Rico), please have him/her submit his/her reimbursement request “online” at www.BMWRP.com under the following reference:
z
B-ELWR 2016 SCR Supply Module 10Y120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending “PDF files” of the supporting documentation
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016
Page 5 of 5
for the “prior repair.”
The website, the customer-pay reimbursement attachment to this bulletin and the soon to be mailed
customer letters all provide information as to “what” documentation is needed to be supplied to
support a prior repair.
Note: The online reimbursement request option will be available the week of 3/14/2016.
Alternative methods to request reimbursement, either through the mail or by fax, are also provided.
A copy of the “Customer-pay” reimbursement attachment may be printed and provided to
the customer.
ATTACHMENTS
View PDF attachment B010216 Prior Customer-pay Repairs.
[ Copyright ©2016 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016
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