Page 1 of 6

SI B01 01 16
Warranties

March 2016
Technical Service

SUBJECT

N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles
MODEL

F30 (320i Sedan)
Model Years 2013 and 2014 produced from 2/28/2013 to 3/31/2014
F30 (320i xDrive Sedan)
Model Years 2013 and 2014 produced from 2/26/2013 to 3/31/2014
F30 (328i Sedan)
Model Years 2012, 2013 and 2014 produced from 10/19/2011 to 3/31/2014
F30 (328i xDrive Sedan)
Model Years 2013 and 2014 produced from 11/23/2011 to 3/29/2014
F31 (328i xDrive Sports Wagon)
Model Year 2014 produced from 12/05/2012 to 3/29/2014
F32 (428i Coupe)
Model Year 2014 produced from 6/27/2013 to 3/31/2014
F32 (428i xDrive Coupe)
Model Year 2014 produced from 3/13/2013 to 3/28/2014
F33 (428i xDrive Convertible)
Model Year 2014 produced from 7/17/2013 to 3/31/2014
F34 (328i xDrive Gran Turismo)
Model Year 2014 produced from 6/12/2013 to 3/31/2014
With the N20 engine
INFORMATION

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016

Page 2 of 6

For the above-referenced vehicles, BMW of North America, LLC (“BMW NA”) is extending the
limited warranty for the engine’s coolant thermostat to:
z

10 years/120,000 miles as determined by the vehicle’s original in-service date

z

Item #1: This “componentspecific” limited warranty
extension applies to defects in
materials and workmanship and
is subject to the applicable
vehicle and coverage eligibility
requirements, exclusions and
limitations that apply to the
BMW New Vehicle Limited
Warranty for Passenger Cars and
Light Trucks.

z

This limited warranty
extension applies to eligible
“Model” vehicles that were
produced up to and including,
as applicable, 3/29/2014 or
3/31/2014 only.

This bulletin is notice of a “limited warranty extension.” This is NOT a notice of a Recall or
Service Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this
problem.
Customer Notification Letter – VIN and Component-specific Warranty Extension
Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification
letters in a phased release.
INCLUDED MODELS
The “model year” start and end date (SOP/EOD) for a specific “model” vehicle within a Series will
vary for a number of reasons.
If you are reviewing and verifying a specific vehicle for inclusion, it is important to first:
z

Confirm that the “model” and “model year” are identified in the “Model” list above; and
second

z

Confirm vehicle’s “product date” is also within corresponding date range (the

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016

Page 3 of 6

MM/DD/YYYY version is available in ISPA Light)
ELIGIBLE BMW VEHICLES
To assist you in identifying the eligible vehicles, the DCSnet Warranty Vehicle Inquiry has been
updated with the “Vehicle Comment” shown below:
BMW NA has extended the limited warranty for the engine coolant thermostat on this
vehicle to 10 years/120,000 miles as determined from the original in-service date. This
component-specific limited warranty extension is subject to all the applicable vehicle
and coverage eligibility requirements, exclusions and limitations that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Please see
SI B01 01 16
Note: Always check the DCSnet Warranty Vehicle Inquiry “Vehicle Comments” and the “Repair
History (Claims)” sections first before performing any repairs.
PARTS INFORMATION

Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the
applicable replacement part numbers.
Important Notes:
z

Only order these parts in the quantities needed to address customers’ vehicles that have
confirmed failures.

z

“Only in conjunction with” parts: When applicable, if ETK/EPC identifies additional part
(s) that must also be replaced/installed together with the replacement of this component.
These “required” additional items are also covered “in-conjunction” and under the terms of
this extended limited warranty.

z

Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.

Bulk Materials
Part Number

Description

Quantity

82 14 1 467 704

BMW antifreeze/coolant
(One Gallon)

Sublet, see below

WARRANTY INFORMATION

The engine coolant thermostat limited warranty extension to 10 years/120,000 miles applies to
“eligible US-specification BMW vehicles” that are registered, operated and have their covered
repair performed by an authorized BMW center in the United States (including Puerto Rico).
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned
Program or any BMW Group Vehicle Service Contract that applies to the vehicle.

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016

Page 4 of 6

Should the engine coolant thermostat fail again, this component is covered by the remaining
portion of the extended limited warranty coverage period.
The existing limited warranty coverage for all other parts has not changed.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside
the United States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not
covered under the terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and labor operations provided below.
Defect Code:

11 53 90 75 00

With Fault Code Stored/MIL (Check Engine) Illuminated
Labor Operation:

Labor Allowance:

Description:

00 00 006

Refer to KSD2

Performing “vehicle test” (with vehicle
diagnosis system – checking faults)

Refer to KSD2

Connect an approved battery
charger/power supply (indicated in
KSD2 as “Charging battery”)

Work time (WT)

Performing vehicle diagnosis – test
module

Refer to KSD2

Removing and installing/replacing
coolant thermostat

Refer to KSD2

Removing and installing/replacing
coolant thermostat (Coolant already
drained to perform another repair)

And:
61 21 528
And:
61 00 006
And:
11 53 500
Or:
11 53 700

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556
instead.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016

Page 5 of 6

does require an individual punch time and an explanation on the repair order and in the claim
comments section.
Or:
External Leak
Labor Operation:

Labor Allowance:

Description:

17 00 009

Refer to KSD2

Checking cooling system for leaks

Refer to KSD2

Removing and installing/replacing
coolant thermostat

Refer to KSD2

Removing and installing/replacing
coolant thermostat (Coolant already
drained to perform another repair)

And:
11 53 500
Or:
11 53 700

If you are using a Main labor code for another repair, use the Plus code labor operation 17 00 509
instead.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.
And:
Sublet – Bulk Materials

Sublet Code 4

See sublet
reimbursement
calculation below

Reimbursement for replacing the drained
quantity of antifreeze/coolant (Bulk
container reference P/N 82 14 1 467 704,
one gallon container). Please do not use
this part number for claim submission.

Sublet calculation: BMW antifreeze/coolant (Bulk container reference P/N 82 14 1 467 704) for
replacing the drained quantity (50/50 mixture) at dealer net plus handling.
Enter this material cost in sublet and itemize the amount on the repair order in the claim comment
section.
Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC (“BMW NA”) will provide
reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle
prior to the release of this component-specific limited warranty extension.

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016

Page 6 of 6

Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements,
exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger
Cars and Light Trucks.
Repairs that do not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion
applies to repairs, including consequential, that were performed using non-genuine BMW parts
and/or used passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a “qualifying customer-pay repair” performed either
by an authorized BMW center or independent repair shop located in the United States (including
Puerto Rico), please have him/her submit his/her reimbursement request “online” at www.BMWRP.com under the following reference:
z

B-ELWR 2016 Engine Coolant Thermostat 10Y120M

Reimbursement Request Procedure
The online process is initiated by attaching/sending “PDF files” of the supporting documentation
for the “prior repair.”
The website, the customer-pay reimbursement attachment to this bulletin and the soon to be mailed
customer letters all provide information as to “what” documentation is needed to be supplied to
support a prior repair.
Note: The online reimbursement request option will be available the week of 3/14/2016.
Alternative methods to request reimbursement, either through the mail or by fax, are also provided.
A copy of the “Customer-pay” reimbursement attachment may be printed and provided to
the customer.
ATTACHMENTS

View PDF attachment B010116 Prior Customer-pay Repairs.
[ Copyright ©2016 BMW of North America, Inc. ]

https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/314... 4/4/2016