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NHTSA ID Number: 10151004

Manufacturer Communication Number: DOC-1033520

TSB/Document Date: 2018-12-10


Summary

TS 1033520: New Tool for Troubleshooting DTNA Powernet Issues


When the
battery QR code
is scanned, the
battery rating,
type, and serial
number are
entered into the
tool.

Select “Enter
Rated CCA” to
input the battery
CCA rating.

Continue to page 15
Section B
Continue to page 15
Section A

Page 14

PowerNet Test (Individual Battery Test)
Continued from Page 14 ‐ Section A

Continued from Page 14 ‐ Section B

Select “Battery
Type” to input the
type of battery

Select the type of batteries
that are in the battery packeBay logo.
Gray Case ‐ AGM
Black Case ‐ Standard/Flooded

Note:
If an error has been made
in any of the battery data
fields. Just reselect the
battery data field to
change the data.

Select “Measure
Battery Temp”
to input the
battery
temperature.
Select “Start Battery Test”
to continue

If the "Battery Damaged
and cannot be tested”
prompt was NOT selected.
Continue to Section A on
page 16

If the "Battery Damaged
and cannot be tested”
prompt was selected.
Continue to Section B on
page 16
Page 15

PowerNet Test (Individual Battery Test)
Note:
When Needed, the tester will
apply a load to the battery to
remove surface charge.

Continued from Page 15 ‐ Section B

Continued from Page 15 ‐ Section A

If the battery QR code was
scanned, the test will not ask
to enter the battery serial
number. If the battery QR
code wasn’t scanned then
the battery serial number
must be entered.

Steps will be the
same on any battery
that is labeled as
damaged.

Continue to page 17

Note:
Battery testing will repeat for
as many battery as the user
inputted into the tester, that
are in the battery pack

If Equipped
with AUXILLARY
battery pack
Continue to
page 19

If Not Equipped
with AUXILLARY
battery pack
Continue to
page 17

Page 16

PowerNet Test (Individual Battery Test)
Note:
Depending on the outcome of
the battery test. Any one of
these test results could show up.
Continued from page 16

Battery will need to
be charged before
PowerNet can be
continued

Note:
Battery testing
will repeat for
as many
battery as the
user inputted
into the tester,
that are in the
battery pack

If Equipped
with AUXILLARY
battery pack
Continue to
page 19
If all batteries test good, no further battery
repairs are required. Continue to page 25

If the battery QR
code was
scanned, the test
will not ask to
enter the battery
serial number. If
the battery QR
code wasn’t
scanned then the
battery serial
number must be
entered.

If Not Equipped
with AUXILLARY
battery packeBay logo
Continue to
page 18

Page 17

PowerNet Test (Individual Battery Re-Test)
Continued from page 16 or 17
Tip:
There will be a prompt to
replace the battery for
each battery that has
failed. If multiple batteries
have failed. Replace all the
batteries that have failed
at the same time.

Every battery, that has
been replaced, will need
to be retested. Battery
testing prompts are all the
same as regular battery
testing.

The PowerNet test
will not continue
until all batteries
pass the individual
battery test
Continue to page 19 or 25

Page 18

PowerNet Test (Aux Individual Battery Test)
Continued from page 17

“Battery damaged and
cannot be tested”
prompt

Select “Next”
to Continue

By selecting this prompt you
acknowledge that the battery is
physically damaged and unsafe
to test. There will be no battery
test performed. The test result of
“Damaged Battery” will be
captured on the test data.

If the battery QR code is scanned,
the battery serial number will be
inputted automatically, and no serial
number needs to be entered if the
battery fails the battery test.

Standard battery
testing

If “Battery Damaged and
Cannot be Tested” is
selected.

Select all that apply

Continue to page 20

If “Battery Damage” is
selected. The test will
resume at the next
individual battery test. If
the last battery is
selected as “Battery
Damaged” the test will
stop and direct to
replacing faulty battery.

Page 19

PowerNet Test (Aux Individual Battery Test)
Continued from page 19

Select Battery Rating
to bring up screen
for scan or manual
entry option.

“Manual Entry”

“Scan Battery QR Code”

When the
battery QR code
is scanned, the
battery rating,
type, and serial
number are
entered into the
tool.

Continue to page 21
Section B
Continue to page 21
Section A

Page 20

PowerNet Test (Aux Individual Battery Test)
Continued from Page 20 ‐ Section A

Continued from Page 20 ‐ Section B

Select “Battery
Type” to input the
type of battery

Select the type of batteries
that are in the battery packeBay logo.
Gray Case ‐ AGM
Black Case ‐ Standard/Flooded

Note:
If an error has been made
in any of the battery data
fields. Just reselect the
battery data field to
change the data.

Select “Measure
Battery Temp”
to input the
battery
temperature.
Select “Start Battery Test”
to continue

If the "Battery Damaged
and cannot be tested”
prompt was NOT selected.
Continue to Section A on
page 22

If the "Battery Damaged
and cannot be tested”
prompt was selected.
Continue to Section B on
page 22
Page 21

PowerNet Test (Aux Individual Battery Test)
Note:
When Needed, the tester will
apply a load to the battery to
remove surface charge.
Continued from Page 21 ‐ Section A

Continued from Page 21 ‐ Section B

If the battery QR code was
scanned, the test will not ask
to enter the battery serial
number. If the battery QR
code wasn’t scanned then
the battery serial number
must be entered.

Steps will be the
same on any battery
that is labeled as
damaged.

Note:
Battery testing will repeat for
as many battery as the user
inputted into the tester, that
are in the battery pack
Continue to page 23

Continue to page 24

Page 22

PowerNet Test (Aux Individual Battery Test)
Note:
Depending on the outcome of
the battery test. Any one of
these test results could show up.
Continued from page 22

Battery will need to
be charged before
PowerNet can be
continued

If the battery QR code
was scanned, the test will
not ask to enter the
battery serial number. If
the battery QR code
wasn’t scanned then the
battery serial number
must be entered.

Continue to page 24

If all batteries test good, no further
battery repairs are required.
Continue to page 25

Note:
Battery testing will
repeat for as many
battery as the user
inputted into the
tester, that are in the
battery pack

Page 23

PowerNet Test (Individual Battery Re-Test)
Continued from page 22 or 23
Tip:
There will be a prompt to
replace the battery for
each battery that has
failed. If multiple batteries
have failed. Replace all the
batteries that have failed
at the same time.
After repairs are finished.
PowerNet Test must be
resumed to complete the
PowerNet form.

Every battery, that has
been replaced, will need
to be retested. Battery
testing prompts are all the
same as regular battery
testing.

The PowerNet test
will not continue
until all batteries
pass the individual
battery test
After battery pack passes
testing. Continue to page 25

Page 24

PowerNet Test (Starter Cable Test)
Continued from page 18 or 24

Continue to page 27

Continue to page 26

Page 25

PowerNet Test (Starter Cable Test)
Continued from page 25

No

Note:
After the Voltage Drop test
has failed 2 times. There is
an option to accept the
voltage drop “As Is”. If yes
is selected, the test
continues to next test.

Yes

After repairs are finished.
PowerNet Test must be
resumed to complete the
PowerNet form.
Continue to page 27
Page 26

PowerNet Test (Damaged Starter Test)
Continued from page 25 or 26

“Starter damaged and
cannot be tested”
prompt

If “Starter damaged and cannot be
tested” is selected a verification
prompt will pop‐up.

By selecting this prompt you
acknowledge that the Starter is
physically damaged and unable
to test. There will be no starter
test performed. The test result of
“Damaged Starter” will be
captured on the test data.

No

Leave the box unchecked if the
starter is NOT damaged.
If “Starter damaged and cannot
be tested” is NOT selected.
Continue to page 28

Yes

After repairs are finished.
PowerNet Test must be
resumed to complete the
PowerNet form.
The test will start off retesting
the starting battery packeBay logo, then
will continue to page 28

Page 27

PowerNet Test (Starter Test)
Continued from page 27
Yes

Continue to page 29

No

Continue to page 30

Page 28

PowerNet Test (Starter Test)
Continued from page 28

Continue to
page 31

Abutment is when a
start is requested –
the starter pinion
gets extended to
initiate the crank –
but the pinion runs
into the side of the
ring gear and the
engine doesn’t
rotate

Note:
Depending on the
outcome of the
starter test. Any one
of these test results
could show up.

Fail Low RPM means
that the engine spun
over too slow to
start the engine.
Root cause of why
the engine is
rotating too slowly
needs to be done.

After repairs are
finished.
PowerNet Test
must be resumed
to complete the
PowerNet form.

See Engine
Diagnostics is
when the engine
takes too long to
start. The starter
is not at fault

Bad Starter means
that the starter is
failed and needs to
be replaced.
The test will start off retesting
the starting battery packeBay logo, then
will continue to page 28

Page 29

PowerNet Test (Start Enable Circuit Test)
Continued from page 27

If there is NOT low
voltage on IMS Circuit

If there is low voltage
on IMS Circuit

123

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TSB/Document ID: DOC-1033520

Replacement Service Bulletin Number:

MFR Communication Date: 2018-08-09

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MFR Component System:

MFR Component Subsystem:


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