NHTSA ID Number: 10151005
Manufacturer Communication Number: D18M1 GHG14 Heav
TSB/Document Date: 2018-12-10
Summary
Field Service Campaign: GHG14 Heavy Duty Engine Platform Vocational Application Programming
FIELD SERVICE CAMPAIGN
BULLETIN
Subject: Field Service Campaign 18M1
GHG14 Heavy Duty Engine Platform Vocational Application
Programming
Issue Involved
Detroit Diesel Corporation (DDC) has determined that some GHG14 Heavy Duty
Engine Platform engines will require reprogramming to a minimum of the software
and fuel map version listed below.
• MCM software 4.7.0.0 with fuel map version ZGS 003, except for three
ratings that are ZGS 004:
o DD13 450/1450/1650 1-BOX™, fuel map P/N: A0294487935 ZGS 004
o DD15AT 455/1550/1750 1-BOX, fuel map P/N: A0304480035 ZGS 004
o DD15AT 400/1750 1-BOX, fuel map P/N: A0304480335 ZGS 004
• ACM software 5.57.0.0 with fuel map version ZGS 004
• CPC software R34_00_000A
• TCM software NAMT070700 (if equipped with a DT12™ transmission
)
The software and fuel maps were released for service on October 17, 2016, after
GHG14 vehicle production ended. Any GHG14 heavy duty engine platform engine
running older software and fuel maps may need the modules reprogrammed. Note
that some trucks may already have been reprogrammed and will be excluded from
this campaign.
Note that the currently available software and fuel map levels may be higher than
the minimum levels shown above.
Reprogramming may prevent plugging of the Diesel Oxidation Catalyst (DOC), with
some possible resulting fault codes noted below. Reference Technical Service letter
16 TS-23 for more information on DOC plugging.
• SPN: 3251, FMI: 0 - DPF Pressure Out of Range Very High
• SPN: 3251, FMI: 20 - DOC Inlet Pressure Sensor - Not Plausible
• SPN: 102, FMI: 18 - Intake Manifold Pressure Too Low
• SPN: 3556, FMI: 1 - Regen Temperature - Out of Range Low
• SPN: 3556, FMI: 18 - DOC Outlet Temp Low (Low Temp Regen).
There are approximately 12,154 engines affected by this Field Service Campaign.
Field Service Campaign Bulletin 18M1
Page Two
Engines Involved
A list of engines located in your area of responsibility that require this correction is
attached.
The table below gives descriptive information to help identify the affected units:
Model
Series
Model
Number
DD13
D471927
DD15
D472906
D472909
DD16
D473908
Model
Year
2013
2014
2015
2013
2014
2015
2013
2014
2015
Inclusive Vehicle Mfg.
Date
(From) (To)
Descriptive
Information
March, 2012 to December,
2015
Vocational
Applications
March, 2012 to December,
2015
Vocational
Applications
March, 2012 to December,
2015
Vocational
Applications
Owner Notification
Detroit Diesel will notify owners of equipment incorporating engines identified with
this Field Service Campaign. A copy of the owner letter that will be used by Detroit
Diesel is enclosed with this Field Service Campaign bulletin.
Distributor / Dealer Campaign Responsibility
Detroit Diesel repair facilities are to service all engines subject to this Field Service
Campaign. Field Service Campaign 18M1 is to be performed at no charge to owners
on all affected engines under the engine warranty or prior to March 31, 2019, under
the provisions of this Field Service Campaign.
Please use the appropriate steps, noted below, for indicating that Field Service
Campaign 18M1 has been completed.
Field Service Campaign Bulletin 18M1
Page Three
Daimler Trucks
North America Vehicles
•
•
Check the base label (Form WAR259) to see if Field Service Campaign
18M1 has been completed. The base label is usually located on the
passenger-side door about 30 cm (12 inches) below the door latch. If
Field Service Campaign 18M1 has been completed, no further work is
needed. If base label is not located on the passenger-side door, please
affix label (Form WAR259) 30 cm (12 inches) from the door latch.
Upon completion of Field Service Campaign 18M1, clean a spot on the
base label (Form WAR259), write the Field Service Campaign Number
(18M1) on a blank, black completion sticker (Form WAR261), and attach
it to the base label.
Ordering Information
1. If you do not have the appropriate Form or Labels (DDC_WAR 259,
DDC_WAR 260. DDC_WAR 261), they can be ordered from EPI Printers by
emailing your order to [email protected].
2. You can also fax in your order to 269-698-4240 Attn: Corrina Cotton
3. Contact EPI at 734-464-9000.
Field Service Campaign Bulletin 18M1
Page Four
Parts Information
There are no parts required for this Field Service Campaign.
Corrective Procedure
1. Apply the parking brake, chock the wheels, and perform any other applicable
safety steps.
2. You MUST use DiagnosticLink® Professional 8.06 with Service Pack 2 (or
higher) when reprogramming. Note that the current version is DiagnosticLink
8.07. REFERENCE Detroit Customer Service Announcement letter 17 CSA-22
for more information on DiagnosticLink 8.07.
Field Service Campaign Bulletin 18M1
Page Five
3. Begin the process by connecting DiagnosticLink to the vehicle. Make sure that
all the modules (ACM, CPC, MCM, and if applicable, the TCM) are connected.
NOTICE:
BEFORE you begin reprogramming, make sure the VIN is correct in all
modules (ACM, CPC, MCM, and if applicable, the TCM). If the VIN is not
correct in all modules, you will get an error message when attempting to
reprogram.
4. Make sure the VIN is correct in all modules (ACM, CPC, MCM, and if applicable,
the TCM) by looking at the “Identification” screen in DiagnosticLink. If the VIN is
not correct in all modules, you can correct the VIN under the Actions drop-down
menu in DiagnosticLink by selecting the “Check VIN Synchronization” item.
Select “Start” from this panel and follow the prompts. You will be prompted to
cycle the key until the routine has completed. When synchronization is complete,
turn the key back on and continue with the download process.
Field Service Campaign Bulletin 18M1
Page Six
5. On the Identification screen, check the current MCM, ACM, CPC, and if
applicable the TCM, software and fuel map level. Listed below are the MINIMUM
levels required. See Figure 1 for an example of the Identification screen for the
MCM and ACM.
a. MCM 4.7.0.0 software and fuel map version ZGS 003, except for three
ratings that are ZGS 004:
i. DD13 450/1450/1650 1-box, fuel map P/N: A0294487935 ZGS 004
ii. DD15AT 455/1550/1750 1-box, fuel map P/N: A0304480035 ZGS
004
iii. DD15AT 400/1750 1-box, fuel map P/N: A0304480335 ZGS 004
b. ACM 5.57.0.0 software and fuel map version ZGS 004
c. CPC R34_00_000A software
d. If applicable, TCM NAMT070700 software
Figure 1 – DiagnosticLink® Identification Screen
Field Service Campaign Bulletin 18M1
Page Seven
6. Is the software level for the MCM, ACM, CPC, and if applicable the TCM,
less than, equal to, or higher than the minimum software levels listed in step
5? All modules must meet the MINIMUM requirements. For example, in
Figure 1, MCM software 4.1.0.47 and ACM software 3.1.3.0 are both less
than the minimum levels of 4.7.0.0 and 5.57.0.0, and thus would require
programming, regardless of fuel map ZGS version.
a. If less than the minimum software levels, proceed to step 8.
b. If equal to the minimum software levels, proceed to step 7.
c. If greater than the minimum software levels, no programming is
necessary. Proceed to step 13.
7. Is the fuel map ZGS version level for the MCM and ACM less than, equal to,
or higher than the fuel map ZGS revision levels listed in step 5? The MCM
and ACM fuel map ZGS version levels must meet the MINIMUM
requirements. For example, in Figure 2, both the MCM and ACM software
levels meet the minimum required of MCM 4.7.0.0 and ACM 5.57.0.0, but the
fuel map ZGS version levels of MCM 002 and ACM 001 are less than the
minimum levels of MCM 003 (except for three ratings that are 004) and ACM
004, and thus would require programming.
a. If less than the minimum fuel map ZGS version levels, proceed to step 8.
b. If equal to, or greater than, the minimum fuel map ZGS version levels,
no programming is necessary. Proceed to step 13.
Field Service Campaign Bulletin 18M1
Page Eight
Figure 2 – DiagnosticLink® Identification Screen
Field Service Campaign Bulletin 18M1
Page Nine
8. Select the “Program Device” option along the left side of the DiagnosticLink
screen.
9. Select the “Add” button in the upper right corner of the DiagnosticLink screen
and enter the engine serial number. Then click the “Connect to Server” button in
the bottom right corner of the DiagnosticLink screen. See Figure 3.
Figure 3 – Adding Engine Serial Number And Connecting To Server
10. Program the MCM, ACM, CPC, and if applicable, the TCM, based on the engine
serial number listing included with this Field Service Campaign.
11. When programming is complete, click the “Finish” button and perform the
following to allow the modules to synchronize with each other:
a) Turn the vehicle ignition OFF, disconnect the USB Link at either the
computer port or vehicle diagnostic port, and wait one minute.
b) Turn the vehicle ignition ON and wait one minute.
c) Turn the vehicle ignition OFF and wait one minute.
d) Turn the vehicle ignition ON and wait one minute.
e) Reconnect the USB Link, reconnect DiagnosticLink to the MCM, ACM,
CPC, and if applicable the TCM, and confirm the proper software and fuel
map levels.
Field Service Campaign Bulletin 18M1
Page Ten
NOTICE:
CHECK with the customer to see if Auto Elevate can be enabled. Auto
Elevate can prevent Aftertreatment System (ATS) issues.
12. Ask the customer if they would like Auto Elevate activated. REFERENCE
Detroit™ Technical Service letter 16 TS-18 for full details on Auto Elevate.
13. Repairs are complete.
Field Service Campaign Bulletin 18M1
Page Eleven
Notice
Claim administration time, SRT 939-6010A, for 0.3 hours will automatically be added.
No additional operation is required or will be allowed
Warranty Information
Claim Type:
Modification
Cause Code:
Primary Failed Part:
CAMPAIGN
D18M1
A1-CAMPAIGN
DDC REPROGRAM1
Labor Code:
996-F181A
Inspection Only
0.1 Hours
Labor:
Labor Code:
Labor:
Labor Code:
996-F181B Reprogram
MCM, ACM, CPC
0.5 Hours
Labor:
996-F181C Reprogram
MCM, ACM, CPC, and TCM
0.7 Hours
Parts Return:
NONE
Please contact the Detroit™ Customer Support Center at 800-445-1980 or email
[email protected] if you have any questions.
DETROIT DIESEL
13400 Outer Drive West
Detroit, Michigan 48239-4001
BULLETIN
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W...
- As measured in Seq IX test under high load/torque conditions...
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TSB/Document ID: D18M1 GHG14 Heav
Replacement Service Bulletin Number:
MFR Communication Date: 2018-08-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MFR Component System:
MFR Component Subsystem:
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