NHTSA ID Number: 10150977
Manufacturer Communication Number: B612816
TSB/Document Date: 2018-12-10
Summary
?SERVICE ACTION: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY
Please perform the procedure outlined in this Service Information on all affected vehicles prior to customer delivery, or the next time the vehicle is in the shop.
Page 1 of 4
SI B61 28 16
General Electrical Systems
January 2017
Technical Service
SERVICE ACTION: CHECK CHARGING OF THE HIGH
VOLTAGE BATTERY
Please perform the procedure outlined in this Service Information on all affected vehicles prior to
customer delivery, or the next time the vehicle is in the shop.
MODEL
F15 PHEV (X5)
AFFECTED VEHICLES
This Service Action involves F15 PHEV (X5) vehicles produced from September 23rd, 2015 to
September 30th, 2016.
Approximately 82 vehicles are affected by this Service Action. Vehicles which require this action to
be completed will show as “Open” when checked either in AIR or ISPI Next. Once the Warranty
Vehicle Inquiry system is updated, it will display the same information. The affected vehicles will be
identified with the comment: Technical Campaign B61 28 16 High-Voltage Battery.
SITUATION
High-voltage charging system may not work correctly.
CAUSE
Intermittent hardware failure of the charging module (KLE).
CORRECTION
Check the HV charging process according to the procedure below.
PROCEDURE
1. Connect Level 2 (220V) charging cable to the
vehicle.
Wait 15 seconds until the “Charging Active” blue
light is illuminated.
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2. Repeat this step 20 times. Was “Charging
Active” indicated in every (all 20) charging
cycle attempt?
YES - there are no further actions needed. The
KLE charging module is working correctly.
NO – Continue to next step.
3. If the charging port indicator light flashes red
(“Charging error”), connect vehicle to ISTA
diagnostics and read vehicle’s fault memory.
Is KLE fault code 21E64A (Charging
electronics, internal fault step down converter
voltage sensor measured value outside setpoint) stored?
YES - Go to next step.
4. The KLE charging electronics module needs to
be replaced. Follow the ISTA RA61 44 502 repair
instruction (Removing and installing/replacing the
KLE)
5. After KLE replacement, vehicle needs to be programmed/coded using the latest version of
ISTA Next.
Note that ISTA Next will automatically reprogram and code all programmable control
modules that do not have the latest software.
Always connect a BMW approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA/P, refer to: CenterNet / TIS /
Technical Documentation / Diagnostics and Programming / Programming
Documentation
PARTS INFORMATION
Required only after failed the charging test procedure:
Enter a TC Case only if KLE fault code 21E64A is present, once reviewed a part will be ordered
on your behalf.
Part Number
Description
Quantity
61 44 8 678 851
Charging module KLE
1
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WARRANTY INFORMATION
Reimbursement for this Service Action will be via normal claim entry utilizing the following
information:
Defect Code:
00 61 44 04 00
Testing HV Charging Only
Labor Operation:
Labor Allowance:
Description:
00 64 709
3 FRU
Testing HV charging with charging
cable (Plus work)
Or, if required
Testing HV Charging and Replacing the KLE
Labor Operation:
00 64 719
Labor Allowance:
Description:
30 FRU
Testing HV charging with charging
cable and replacing the KLE (includes
programming and coding, connecting
an approved battery charger/power
supply and performing a vehicle test)
(Plus work)
Vehicle Programming and Coding
When ISTA/P automatically reprograms and codes all the vehicle’s control modules that “currently
do not have” the latest software and if one or more control module failures occur “during” this
programming procedure:
z
Please claim this “consequential” control module-related repair work under the defect code
listed in this bulletin with the applicable KSD2/AIR labor operations.
Other Repairs
Control module failures that occurred “prior” to performing this programming procedure:
z
When “covered” under an applicable limited warranty, claim this control module-related
repair work using the applicable defect code and labor operations in KSD2/AIR.
Alternative Mobility Solutions (AMS) Reimbursement
This BMW Recall/Service Action repair qualifies for Alternative Mobility Solution (AMS) expense
reimbursement. Please refer to SI B01 29 16 for claim submission details.
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ATTACHMENTS
View JPG attachment GRUSB6116_14.
View JPG attachment GRUSB6116_15.
View PDF attachment B612816 VIN List.
View PDF attachment B612816 Delivery Stop Legal.
[ Copyright ©2017 BMW of North America, Inc. ]
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TSB/Document ID: B612816
Replacement Service Bulletin Number:
MFR Communication Date: 2017-01-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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