VOLVO CAR

SERVICE AND PARTS BUSINESS

Technical Journal
TITLE:

Rear floor mats, fixation
REF NO:

ISSUING DEPARTMENT:

CAR MARKET:

TJ 32979.1.0

Technical Service

United States and Canada

PARTNER:

ISSUE DATE:

STATUS DATE:

3 US 7510 Volvo Car USA

2017-10-30

2017-11-15

FUNC DESC:

FUNC GROUP:

Floor upholstery
(firewall upholstery: n

8552

Page 1 of 15

“Right first time in Time”
Attachment
File Name
TJ 32979 (Rubber mats).pdf
TJ 32979 (Textile mats).pdf

File Size
0.9293 MB
1.1024 MB

Vehicle Type
Type

Eng

Eng
Desc

Sales

Body

246

Gear

Steer

Model Year
2018-2018

Plant

Struc Week
Range
0000390-0026787 201717-201740
Chassis range

CSC Customer Symptom Codes
Code
M7

Description
Floor mats and carpets/Loose, poor fit, warped, wrinkled

VST Operation Number
VST Operation Number
98682-2

Description
Floor mat rear 2 pcs adjust acc. to TJ32979

DTC Diagnostic Trouble Codes
Text

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2017 VOLVO CAR USA, LLC

Technical Journal 32979.1.0
DESCRIPTION:
If customer complains on rear floor mats may come out of positon, please follow instruction under
“Service”.
The problem occurs on textile mats. If customer also have plastic mats without fixation holes,
modification of those is also needed for correct fit.
SERVICE:
Use service kit for the carpets:
Kit for 2 rear Charcoal mats: 32216707
Follow instruction in attachment:
Textile mats: “TJ 32979 (Textile mats)
Plastic mats: “TJ 32979 (Rubber mats)
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 8552.

To view TJ attachments continue to next page. This TJ has two attachments.

Page 2 of 15

2017-11-15

Volvo Car Customer Service

Title

Rear floor carpet

Action
Issue
1

TJ 32979 (Rubber mats)

Product fix
Date
2017-10

Page

1(6)

Operation number:

98682-2

Reason
First issue

Affected vehicles

Model year Model
2018
XC60 (18-)

Materials
Butyl tape
Service kit

Description
Knife

Qty.
0.01
1.0

Materials

Part No.
1161783
32216707

Special tools

Part No.
981 4116

Notes
Charcoal;

TJ Instruction VCC-507328-2

Page 2 ( 6 )
Adjustment

Color symbols

Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.

TJ Instruction VCC-507328-2

Page 3 ( 6 )
Applies to the right-hand side
Right-hand side
Mark using a pen
Measure and mark as illustrated.

Left-hand side
Mark using a pen
Measure and mark as illustrated.

TJ Instruction VCC-507328-2

Page 4 ( 6 )
Applies to the left-hand side:
Left-hand side
Mark using a pen
Measure and mark as illustrated.

Right-hand side
Mark using a pen
Measure and mark as illustrated.

TJ Instruction VCC-507328-2

Page 5 ( 6 )
On both sides.
Check the value.

Drill the holes.
Special Tool: T9814116, Cylindrical knife

Note! Only use the specified material.
Use: Butyl tape , 1161783

TJ Instruction VCC-507328-2

Page 6 ( 6 )
Note! Make sure that the component is
centred.
Install the marked component.

Install the marked component.

Volvo Car Customer Service

Title

Rear floor carpet

Action
Issue
1

Product fix
Date
2017-10

TJ 32979 (Textile mats)
Page

1(7)

Operation number:

98682-2

Reason
First issue

Affected vehicles

Model year Model
2018
XC60 (18-)

Materials
Service kit

Description
Hole punch

Designation
Awl/punch

Qty.
1.0

Materials

Part No.
32216707

Special tools

Part No.
999 7392

Equipment

Part No.

Notes
Charcoal;

TJ Instruction VCC-506397-1

Page 2 ( 7 )
Adjustment

Color symbols

Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.

TJ Instruction VCC-506397-1

Page 3 ( 7 )
Applies to the right-hand side
Use appropriate tape to mark the position.

Right-hand side
Mark using a pen
Measure and mark as illustrated.
Use: Awl
Make a hole, using the tool indicated.
Use a 10 mm wide file
Use: Round file

Left-hand side
Mark using a pen
Measure and mark as illustrated.
Make a hole, using the tool indicated.
Use: Awl
Use a 10 mm wide file
Use: Round file

TJ Instruction VCC-506397-1

Page 4 ( 7 )
Applies to the left-hand side:
Use appropriate tape to mark the position.

Left-hand side
Mark using a pen
Measure and mark as illustrated.
Make a hole, using the tool indicated.
Use: Awl
Use a 10 mm wide file
Use: Round file

Right-hand side
Mark using a pen
Measure and mark as illustrated.
Make a hole, using the tool indicated.
Use: Awl
Use a 10 mm wide file
Use: Round file

TJ Instruction VCC-506397-1

Page 5 ( 7 )
On both sides.
Check the value.

Note! Make sure that the component is
centred.
Special Tool: T9997392, Hole punch

Note! Make sure that the component is
centred.
Install the marked component.

TJ Instruction VCC-506397-1

Page 6 ( 7 )
Caution! Make sure that the component is
positioned correctly.
Install the marked component.

Mark the centre.
Use: Awl

Remove the marked part.

TJ Instruction VCC-506397-1

Page 7 ( 7 )
Install the screw.
On both sides.

Install the marked components.

Install the marked component.