6/19/2018

N212 UPS5718-4bNAS1 - Update Prior to Sale: Incorrectly Assembled Engine Oil Pump | TOPIx

N212 UPS5718-4BNAS1

TECHNICAL BULLETIN
19 JUN 2018

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians
with the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.

I N F O R M AT I O N

SECTION:
303-01B: Engine

S U B J E C T/ C O N C E R N :
Update Prior to Sale: Incorrectly Assembled Engine Oil Pump

AFFECTED VEHICLE RANGE:
MODEL:
Range Rover Velar (LY)

MODEL YEAR:
2018

VIN:
773287

https://topix.jaguar.jlrext.com/topix/content/document/view?id=902850

ASSEMBLY PLANT:
Solihull

APPLICABILITY:
INGENIUM I4 2.0L Petrol

1/5

6/19/2018

N212 UPS5718-4bNAS1 - Update Prior to Sale: Incorrectly Assembled Engine Oil Pump | TOPIx

MARKETS:
USA

CONDITION SUMMARY:

SITUATION:
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range
which may have an incorrectly assembled engine oil pump.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Workshop Procedure detailed in
this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery
Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
This program does not apply to any vehicle already registered and in use, either with the retailer or
customer. Any vehicle already in use may continue to be driven and any repair instructions deemed
necessary will be communicated through a separate Field Action or Technical Bulletin.

PA RTS :

NOTE:
Order only the expected percentage demand of parts identified.
DESCRIPTION

PART NO./SUNDRY
CODE

QTY./VALUE

EXPECTED PERCENTAGE
DEMAND

Oil pump

LR087668

1

100

Oil pump gear bolt

LR073766

1

100

Oil pan drain plug

LR073675

1

100

Oil level gauge seal

LR074127

1

100

Oil level gauge seal

LR101425

2

100

https://topix.jaguar.jlrext.com/topix/content/document/view?id=902850

2/5

6/19/2018

N212 UPS5718-4bNAS1 - Update Prior to Sale: Incorrectly Assembled Engine Oil Pump | TOPIx

DESCRIPTION

PART NO./SUNDRY
CODE

QTY./VALUE

EXPECTED PERCENTAGE
DEMAND

Halfshaft support bracket ring

LR101450

1

100

Front differential filler plug

LR093822

1

100

Front differential drain plug

LR096012

1

100

Front halfshaft bolts

LR092703

4

100

Front halfshaft seal Kit

LR093679

1

100

Lower arm to wheel knuckle
nut

LR090518

2

100

Halfshaft nut

LR024151

2

100

Top wheel knuckle bolt

LR090520

2

100

Top wheel knuckle nut

FY110056

2

100

Stabilizer bar link nut

RYH500510

2

100

Subframe bolts

LR090447

6

100

Bottom yoke bolt

LR090641

2

100

Top yoke bolt

FC110136

2

100

Front halfshaft circlip

LR093715

2

100

Caliper carrier bolts

LR097381

4

100

Tie-rod end nuts

LR026275

2

100

Steering column bolt

LR091086

1

100

Engine mount nuts

LR090497

2

100

Crankshaft pulley bolts

LR085468

4

100

Front crankshaft seal

LR093852

1

100

Oil pan sealant

ZZZ001

$19.50

100

* - an allowance of $19.50 has been provided to cover the cost of the sealant. Claim using Sundry
Code 'ZZZ001'.

SPECIAL TOOLS:

https://topix.jaguar.jlrext.com/topix/content/document/view?id=902850

3/5

6/19/2018

N212 UPS5718-4bNAS1 - Update Prior to Sale: Incorrectly Assembled Engine Oil Pump | TOPIx

Refer to TOPIx Workshop Manual/Workshop Procedure for any required special tools.

WARRANT Y:

NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by
this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service
Actions are identified to make sure the correct parts are available and adequate workshop time is
allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code, Option Code 'X', and the relevant
Parts and SRO information. The SRO that allows for the drive in/drive out allowance may only be
claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those
quoted here must be taken as guidance only. Use the Jaguar Land Rover claims submission system to
obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 12 June
2019 closure date must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM CODE

OPTION CODE

DESCRIPTION

SRO

TIME (HOURS)

N212

X

Pump - oil - replace

12.60.26

7.7

N212

X

Drive in/drive out

02.02.02

0.2

* - an allowance of $19.50 has been provided to cover the cost of the sealant. Claim using Sundry
Code 'ZZZ001'.

WORKSHOP PROCEDURE:

https://topix.jaguar.jlrext.com/topix/content/document/view?id=902850

4/5

6/19/2018
1

N212 UPS5718-4bNAS1 - Update Prior to Sale: Incorrectly Assembled Engine Oil Pump | TOPIx

Replace the oil pump (see TOPIx Workshop Manual section 303-01B: Engine - INGENIUM I4
2.0L Petrol - Removal and Installation - Oil Pump).

https://topix.jaguar.jlrext.com/topix/content/document/view?id=902850

5/5