NHTSA ID Number: 10145338
Manufacturer Communication Number: B611018
TSB/Document Date: 2018-10-09
Summary
THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets.
TIS Service Bulletin
Page 1 of 3
SI B61 10 18
General Electrical Systems
July 2018
Technical Service
THE DISPLAY GOES BLACK, VEHICLE DOESN’T START
AGAIN AFTER SWITCHING THE ENGINE OFF.
MODEL
F15 (X5, X5 PEV)
F16 (X6)
F39 (X2 sDrive 28i or
xDrive 28i)
F48 (X1 sDrive 28i or
xDrive 28i)
F85 (X5 M)
F86 (X6 M)
I01 (i3 & i3 REx)
I12 (i8)
I15 (i8 Roadster)
Produced to 07/01/2018
SITUATION
On board computer and navigation system goes black or resets.
The engine can only be switched off by pressing the START/STOP button three times (Emergency
STOP)
Various Check Control messages are displayed.
At a minimum the following fault code is present:
D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC
Additional fault messages may also be displayed
CAUSE
Software error in the central gateway of the Body Domain Controller (BDC) control unit.
Note: Parts replacement does NOT provide a solution!
CORRECTION
Reset the battery and program with ISTA/P 4.12.3x or higher.
PROCEDURE
Note: BEFORE programming, reset (disconnect/reconnect) the battery. Until ISTA/P 4.12.3x or
higher is available, resetting the battery is the only solution!
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TIS Service Bulletin
Page 2 of 3
For conditions that are similar to the situation described:
1. Perform diagnosis with the latest version of ISTA.
2. Program the vehicle using ISTA/P 4.12.3x or higher.
Target integration level: I001-18-07-530 or higher
Target integration level: F025-18-07-530 or higher
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW
approved battery charger/power supply (SI B04 23 10 ).
For information on programming and coding with ISTA/P or ISTA NEXT, refer to CenterNet / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.
WARRANTY INFORMATION
Covered under the terms of the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks or
the BMW
Certified Pre-Owned Program.
Defect Code:
6138270200
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2/AIR
Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Main work)
Refer to KSD2/AIR
Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Plus work)
Refer to KSD2/AIR
Connect an approved battery charger/power
supply (indicated in KSD 2 as Charging battery)
Refer to KSD2/AIR
Programming/encoding control unit(s)
Labor Operation:
Labor Allowance:
Description:
61 25 910
Refer to KSD2
Recharging high-voltage battery
unit (to high
voltage charging socket)
OR:
00 00 556
AND:
61 21 528
AND:
61 00 730
And, additionally for the:
e-Vehicles
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006
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TIS Service Bulletin
Page 3 of 3
Refer to KSD2/AIR for the corresponding flat rate unit (FRU) allowances.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control units, the programming procedure may only be invoiced one
time.
Vehicle Programming and Coding
When ISTA/P automatically reprograms and codes all the vehicle’s control modules that currently do not have
the latest software, and if control module failures occur during this programming procedure:
Please claim this consequential control module-related repair work under the defect code listed in this
bulletin with the applicable KSD2/AIR labor operations.
Other Repairs
Control module failures that occurred prior to this programming procedure and/or additional work is performed
as a result of performing the ISTA diagnostics and related test plans:
When covered under an applicable limited warranty, claim the control module-related and/or other repair
work using the applicable defect code and labor operations in KSD2/AIR.
[ Copyright ©2018 BMW of North America, Inc. ]
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TSB/Document ID: B611018
Replacement Service Bulletin Number:
MFR Communication Date: 2018-07-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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